Ratings based on 64 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Reading, UK
4 star view, 2 star breakfastPosted Oct 14, 2017
Pros: view, room
Location: Close to Pompeii, Sorrento and Amalfi Coast
Nicely located (away from busy Naples), but you NEED A CAR, otherwise, you will have to rely on infrequent public transport and expensive taxis. Very close to Pompeii, Amalfi coast and Sorrento. The hotel itself clean, well looked after. Our room was good, we had a nice view - Napolitan Bay and Mount Vesuvius. It was being cleaned every day, bed was comfy and I liked the peace and quiet of the Pimonte/Ressico villages. My only complaint is the food- breakfast to be precise. It was very monotonous, bread (some of it very stale), low-quality cold meats, hard boiled eggs, cereal and an abundance of cakes (some stale as well), no fresh fruit (canned peaches, and pineapple I think), no hot food, juice tasted like fruit cordial, and the worst thing was the coffee! It was over-brewed ad tasted like "feet" (Friends fans will know what it means) They kept it in the big samovar and just topped it every day, and it was constantly brewing-yuck. We also had a lunch there on our 1 day, it was overpriced (50 euro for 2, portions small- fine dining style) but the food itself contrary to breakfast was nice and fresh. I can't complain about the staff, everybody was nice and quite helpful.
by A verified traveler from england
Nice hotel but not above averagePosted Sep 30, 2017
This hotel has fantastic scenery and the views are outstanding however the check in was appalling we were shown to the building where our room was and that was it! Weren't told when breakfast was or where or any information, we missed breakfast that morning due to this. The rooms are very basic we had a hole in our bathroom ceiling, we found the bed was like sleeping on rock as well. We booked in for massages in the spa which were lovely but when we went to use the facilities they were locked up for the day so never used them, and we couldn't get in the outside pool due to cleaning the whole time! This hotel is also very far out and I wouldn't advise going there if you don't have a car due to everything taking so long to get too!
by A verified traveler
Posted Sep 7, 2017 on Hotels
Bathtub leaking Shower cubical doesn't drain quickly. Reported but not action.
by A verified traveler from London
Beautiful vantage point with far reaching viewsPosted Sep 4, 2017
Pros: The view, the setting and the pool
Cons: Breakfast was unimaginative & dull, same stuff every day, based mostly on bread, pastries and cakes. No fresh fruit, only tinned, & hard boiled eggs.
Location: Not much to do nearby, definitely need a car
Hotel was OK, but slightly disappointing at times. Don't see myself staying there again, sorry.
Greatly recommend for travelersPosted Sep 1, 2017 on Hotels
I would recommend this place to anyone.....
for Everyoneby A verified traveler from london
Great location but difficult to get toPosted Aug 25, 2017
Pros: View and decor
Cons: Shuttle service and food options were limited
Location: Sorrento, Amalie and Capri are close enough if you can get down the mountainside.
Great hotel, beautiful scenario away from the crowds, however without a car it is difficult to get to local attractions . You may end up spending quite a lot on taxis as buses are infrequent and the hotel strangely doesn't operate a shuttle service.
by A verified traveler from Kazakhstan, Almaty
Posted Aug 23, 2017
Rude staff, tasteless monotonous breakfast, tea rust color, umcomfortable rooms with squeaky beds. We stayed in this hotel 1st and last time.
Posted Aug 17, 2017 on Hotels
Very good, stayed in part of hotel being refurbished and there was no drinking water; bottled water was not offered to us until the 2nd day. Everything else was fine except we would have liked an English speaking channel on the Television.
by A verified traveler
Family of 4 in one room.Posted Aug 5, 2017 on Hotels
Lovely hotel high on the Sorrento peninsula. I suspect there are cheaper hotels in the area but the HSA had a great pool, a reasonable restaurant (although breakfast was sufficient but uninspired), stylish decor (faded grandeur) and was close with o Pompeii, Herculaneum and Amalfi (30 to 40 minutes from each).
lovely viewPosted Aug 2, 2017 on Hotels
the wifi is hit and miss