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Reviews of Spree Shivai Hotel Pimpri

4 out of 5
Spree Shivai Hotel Pimpri
Plot No A -70, H Block, Opposite Morwadi Court, MIDC Pimpri, Pune, Maharashtra

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 4 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Sandeep

Improve service and replenish the towels
It is not the same hotel i used to stay couple of years ago. I stayed in the most expensive room assuming that the linen, towels and cleanliness will be better than their other regular rooms but unfortunately it didn't meet the expectations. Bathtub for which I booked the room was in pathetic condition too.
Stayed 1 night in Jan 2018
Response from Suhas Kamble on Feb 7, 2018
Dear Guest, Apologies!! We appreciate the time taken to bring the matter to our attention. It is with sincere regret ,we have noted your dissatisfaction with our services and facilities. It is feedback such as yours that enables us to adjust and serve better our guests and meet their satisfaction. We take great pride in our product and service and strive to ensure that our guests are satisfied with everything we have to offer.. Your remark has been carefully addressed in the right forum and we can assure you that the necessary steps have been taken to avoid such inconvenience in the future. We sincerely hope this experience does not impair your trust in Spree Shivai Hotel. We look forward to welcoming you back soon at the Spree Shivai Hotel Pune. Many Thanks & Regards, Suhas K Room Division Manager Spree Shivai Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel highly recommended for the price,
You won't be dissapointed! It's a good clean hotel for the price!
Response from Suhas Kamble on Mar 25, 2018
Dear Guest, Greetings from Spree Shivai Hotel - Pune !! It is such a pleasure to read your feedback and many thanks for taking the time out to share your exceptional experience at Spree Shivai Hotel Pune. We are delighted to learn that you thoroughly enjoyed the hospitality, customized service and the hotel facilities. We look forward to welcome you back soon! Thanks & Regards, Suhas Kamble. Room Division Manager Spree Shivai Hotel - Pune

6/10 Okay

A P Pandey, Mumbai

Liked: Staff & service, property conditions & facilities
Good hotel in bad location
Hotel is good but location is very bad, there is nothing outside this hotel. My room shower mixer was not working properly and after 2 reminders nothing done by hotel staff
Response from Suhas Kamble on Mar 25, 2018
Dear Guest, Apologies!! We appreciate the time taken to bring the matter to our attention. It is with sincere regret ,we have noted your dissatisfaction with our services and facilities. It is feedback such as yours that enables us to adjust and serve better our guests and meet their satisfaction. We take great pride in our product and service and strive to ensure that our guests are satisfied with everything we have to offer.. Your remark has been carefully addressed in the right forum and we can assure you that the necessary steps have been taken to avoid such inconvenience in the future. We sincerely hope this experience does not impair your trust in Spree Shivai Hotel. We look forward to welcoming you back soon at the Spree Shivai Hotel Pune. Many Thanks & Regards, Suhas K Room Division Manager Spree Shivai Hotel

10/10 Excellent

Neha Hadkar, pimpri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Response from Suhas Kamble on Mar 25, 2018
Dear Guest, Greetings from Spree Shivai Hotel Pune. Thank you for choosing Spree Shivai Hotel Pune, It was indeed a pleasure serving you and we are delighted to know that you had a great time with us. We look forward to welcoming you back soon at the Spree Shivai Hotel Pune. Many Thanks & Warm Regards, Suhas K Room Division Manager Spree Shivai Hotel

6/10 Okay

M TEK

Response from Suhas Kamble on Mar 25, 2018
Dear Guest, Greetings from Spree Shivai, Pune! Thank you for taking the time out to share with us your wonderful feedback about your visit to our property that helps us serve you better. We are happy to know you had a very good experience with us and it is our constant endeavour to provide authentic hospitality to all who visit us. Look forward to welcoming you back soon and assuring you of our best services at all times. Many Thanks & Regards, Suhas K Room Division Manager Spree Shivai Hotel

10/10 Excellent

m tek engineers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Suhas Kamble on Mar 25, 2018
Dear Guest, Greetings from Spree Shivai, Pune! Thank you for taking the time out to share with us your wonderful feedback about your visit to our property that helps us serve you better. We are happy to know you had a very good experience with us and it is our constant endeavour to provide authentic hospitality to all who visit us. Look forward to welcoming you back soon and assuring you of our best services at all times. Many Thanks & Regards, Suhas K Room Division Manager Spree Shivai Hotel

8/10 Good

Sandeep S., Aurangabad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Food and service both good.
Response from Suhas Kamble on Mar 25, 2018
Dear Guest, Greetings from Spree Shivai Hotel - Pune !! It is such a pleasure to read your feedback and many thanks for taking the time out to share your exceptional experience at Spree Shivai Hotel Pune. We are delighted to learn that you thoroughly enjoyed the hospitality, customized service and the hotel facilities. We look forward to welcome you back soon! Thanks & Regards, Suhas Kamble. Room Division Manager Spree Shivai Hotel - Pune

6/10 Okay

Sandeep S, Aurangabad

Liked: Cleanliness, staff & service
Good staff
I have been staying in this hotel for last 4 years , as it is getting older, it needs better maintenance.
Response from Suhas Kamble on Mar 25, 2018
Dear Guest, Greetings from Spree Shivai Hotel Pune. Thank you for choosing Spree Shivai Hotel Pune, It was indeed a pleasure serving you and we are delighted to know that you had a great time with us. We value our guest feedback immensely. We take great pride in our product and service and strive to ensure that our guests are satisfied with everything we have to offer. The points related to the infrastructure will put to the management to look into.. We look forward to welcoming you back soon at the Spree Shivai Hotel Pune. Many Thanks & Warm Regards, Suhas K Room Division Manager Spree Shivai Hotel

8/10 Good

Sandeep S

Liked: Cleanliness, staff & service, property conditions & facilities
close to Industrial area
have stayed here several times before and would like to stay again and that should be the best compliment.
Response from Suhas Kamble on Mar 25, 2018
Dear Guest, Greetings from Spree Shivai Hotel Pune. Thank you for choosing Spree Shivai Hotel Pune, It was indeed a pleasure serving you and we are delighted to know that you had a great time with us. We value our guest feedback immensely. We take great pride in our product and service and strive to ensure that our guests are satisfied with everything we have to offer. I have also shared your feedback with the team and our associates are extremely motivated, it truly drives us to give our very best. We look forward to welcoming you back soon at the Spree Shivai Hotel Pune. Many Thanks & Warm Regards, Suhas K Room Division Manager Spree Shivai Hotel

8/10 Good

Sandeep, ABAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
nice hotel, good staff. Need to improve Buffet quality, it was really BAD.
Response from Suhas Kamble on Mar 25, 2018
Dear Guest, Greetings from Spree Shivai Hotel Pune!!! Thank you very much for taking time to sharing your experience and give us a valuable feedback. We are delighted to know of your pleasant stay at the hotel and your appreciation of our service & staff. We have noted down the points related to the food and will surely work on it. Looking forward to welcoming you back soon and assuring you of our best services at all times. Thank you. Warm regards, Suhas K Room Division Manager Spree - Shivai Hotel

4/10 Poor

Verified traveler

Disliked: Staff & service
Response from Suhas Kamble on Mar 25, 2018
Dear Guest, Greetings from Spree Shivai Hotel Pune. Thank you for choosing Spree Shivai Hotel Pune, It was indeed a pleasure serving you and we value our guest feedback immensely. We take great pride in our product and service and strive to ensure that our guests are satisfied with everything we have to offer. We look forward to welcoming you back soon at the Spree Shivai Hotel Pune.

8/10 Good

Sandeep, Aurangabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Good staff, clean rooms and above all.. Delicious food with prompt service.
Response from Suhas Kamble on Mar 25, 2018
Dear Sir, Greetings from Spree Shivai Hotel Pune!!! Thank you very much for taking time to sharing your experience and give us a valuable feedback. We are delighted to know of your pleasant stay at the hotel and your appreciation of our food & staff. We take great pride in our product and service and strive to ensure that our guests are satisfied with everything we have to offer. I have also shared your feedback with the team and our associates are extremely motivated, it truly drives us to give our very best. Looking forward to welcoming you back soon and assuring you of our best services at all times. Thank you. Warm regards, Suhas K Room Division Manager Spree - Shivai Hotel