Interior entrance

Reviews of Pinconning Trail Inn Motel

2.5 out of 5
Pinconning Trail Inn Motel
201, S. Mable & M-13, Pinconning, MI

Reviews

8.2

Very Good

Rating 10 - Excellent. 67 out of 155 reviews" "
Rating 8 - Good. 53 out of 155 reviews" "
Rating 6 - Okay. 22 out of 155 reviews" "
Rating 4 - Poor. 5 out of 155 reviews" "
Rating 2 - Terrible. 8 out of 155 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke, Weidman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As we opened the door and looked in we could tell it was a very inviting room. Very clean and updated.
Stayed 1 night in Mar 2024

10/10 Excellent

Niko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Norman Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and reasonably priced.
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly accomadating staff very sweet familypl. Very clean and updated rooms. Convenient location with several restaurants nearby.
Stayed 6 nights in Dec 2023

10/10 Excellent

brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean and the owners and workers were very nice
Stayed 1 night in Sep 2023

4/10 Poor

Jennifer

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not very friendly
Stayed 1 night in Sep 2023

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from M on Oct 7, 2023
Thanks for positive review.we will look forward for your next stay with us.

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with fair price and wonderful staff.
Lodging was comfortable, met all our needs. Ref, MW very nice remodeled bath. Hard floors was nice versus carpet. Clean and nice firm beds to sleep in. Did not really use TV or WiFi but we’re available. AirConditioner worked well with a remote was a plus. Lighting in the room gave you lots of choices. We came as a fishing trip and needed a place for boat which they were very accommodating even provided and outlet to plug in to the boat. Staff was very friendly and took very good care of our needs. Will definitely stay there again on our the fishing trip to the area. No breakfast included but nice restaurant across the street. Price was very fair for the room we had. Outside appearance was neat and well kept. Thanks for a pleasant stay.
Stayed 3 nights in Sep 2023
Response from M on Oct 7, 2023
Thank you

8/10 Good

April

Stayed 1 night in Sep 2023

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top rating
We have stayed at this motel for a number of years. We spent two nights here and the room met our expectations. They saw that we had a refill of the towels, coffee, soap and shampoo. They asked and we gave permission for them to enter our room while we were away in order to bring in the new supplies. The owners are the best.
Stayed 2 nights in Sep 2023
Response from M on Oct 7, 2023
Thanks for your feedback.we will look forward for your next stay.

10/10 Excellent

Asondra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean. Every thing up to date. Nice bathroom and flooring. Bed a bit hard. Best place I’ve stayed at in a long time and I travel much. I give it a 5 star.
Stayed 1 night in Sep 2023
Response from Nick on Sep 12, 2023
I appreciate your positive feedback about our hotel. If you're traveling to our area gain soon, don't hesitate to call us.

6/10 Okay

Bob

Traveled with family
Didn't find the remote for the a/c till the morning we left. When staying for more than 1 day towels and wash cloths should be provided without asking. Otherwise the stay was good.
Stayed 3 nights in Sep 2023
Response from Manger on Sep 12, 2023
I appreciate your positive feedback about our hotel. I will try to improve my service with my staff.If you're traveling to our area gain soon, don't hesitate to call us.

8/10 Good

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was the same, clean,comfortable. You get what you pay for lol. Staff could be a bit more friendly
Stayed 1 night in Aug 2023
Response from Nick on Sep 12, 2023
I appreciate your positive feedback about our hotel. If you're traveling to our area gain soon, don't hesitate to call us.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Got woke up a couple times due to noisy neighbors. But it was a good place to stay.
Stayed 1 night in Aug 2023
Response from Densi on Sep 12, 2023
I appreciate your positive feedback about our hotel. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

Gregory

Liked: Property conditions & facilities, room comfort
Great room and the owners were very pleasant.
We have stayed at this motel before and have always been satisfied with the accommodations. We stayed two nights and received clean towels for both days. They waited until we were in the room to give us the fresh towels for the second day. This was done so that they did not disturb our privacy.
Stayed 1 night in Aug 2023
Response from Densi on Sep 12, 2023
I appreciate your positive feedback about our hotel. If you're traveling to our area gain soon, don't hesitate to call us.

8/10 Good

Lisa

Stayed 1 night in Aug 2023
Response from Densi on Sep 12, 2023
I appreciate your positive feedback about our hotel. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly check in. Convenient location to casino.
Stayed 1 night in Aug 2023
Response from Nick on Sep 12, 2023
I appreciate your positive feedback about our hotel. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Nick on Sep 12, 2023
I appreciate your positive feedback about our hotel. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

Alesha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Densi on Sep 12, 2023
I appreciate your positive feedback about our hotel. If you're traveling to our area gain soon, don't hesitate to call us.

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Nick on Sep 12, 2023
I appreciate your positive feedback about our hotel. If you're traveling to our area gain soon, don't hesitate to call us.

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Densi on Sep 12, 2023
I appreciate your positive feedback about our hotel.If you're traveling to our area gain soon, don't hesitate to call us.

8/10 Good

Michael

Stayed 1 night in Jul 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, property conditions & facilities
Basic but very clean hotel. Would stay here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed staying here. Would stay here again.
Stayed 1 night in Jun 2023

10/10 Excellent

kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect small town stay!
Great small town stay! Renovated, clean, comfy beds, quiet. Amazing diner across street. Will stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth check in and check out. The cold water in the room sink I couldn't turn it on. Not sure if it was out of service or if someone had turned it too hard. Overall great place to stay. Will definitely stay again if the need arises.
Stayed 2 nights in May 2023

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was May 17, 2023. The motel is under new management since May 1, 2023. The owner was kind and helpful, and the room was very clean and newly painted. I rarely stay at motels, but this one was in a convenient place for us, and there is little else around the area in terms of accommodations for travelers.
Stayed 1 night in May 2023
Response from Pinconning trail inn on May 26, 2023
Thank you so much

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent motel to stay in.
The room was very clean and the beds were comfortable although we only used one to sleep in. There was sufficent soap and shampoo and the bathroom was very clean. The towels need to be a little thicker. We have stayed at this motel a number of times over the years while visiting family in the area.
Stayed 1 night in Apr 2023
Response from Hank on Apr 28, 2023
Thank you so much for the review. We look forward to your next stay with us! We thank you for your business. We Appreciate Your Feedback. Thank you so much we really appreciate.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from HANK on Apr 17, 2023
Thank you so much for the review. We look forward to your next stay with us! We thank you for your business. We Appreciate Your Feedback. Thank you so much we really appreciate.

10/10 Excellent

Mickey, Utica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lean and comfortable
Stayed 1 night in Feb 2023
Response from H on Apr 17, 2023
Thank you so much for the review. We look forward to your next stay with us! We thank you for your business. We Appreciate Your Feedback. Thank you so much we really appreciate.

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Hank on Feb 15, 2023
Thank you so much for the review. Thank you so much we really appreciate.

8/10 Good

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price is right!
The inside of the room was updated and very clean. It had newer appliances, mini fridge, microwave, and coffee maker. There was not an ice machine on site so bring a bag with you. For the price it was a great stay!
Stayed 1 night in Dec 2022
Response from Hank on Jan 13, 2023
Thank you so much for the review. We look forward to your next stay with us! We thank you for your business. We Appreciate Your Feedback. Sorry about Ice Machine. Thank you so much we really appreciate.

8/10 Good

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two really good restaurants within 300 feet with good food.
Stayed 1 night in Sep 2022
Response from Hank on Oct 5, 2022
Thank you so much for the review. We look forward to your next stay with us! We thank you for your business. We Appreciate Your Feedback. Thank you so much we really appreciate.

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained. Newly remodeled.
Stayed 1 night in Sep 2022
Response from Hank on Sep 10, 2022
Thank you so much for the review. We look forward to your next stay with us! We thank you for your business. We Appreciate Your Feedback. Thank you so much we really appreciate.

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Hank on Sep 10, 2022
Thank you so much for the review. We look forward to your next stay with us! We thank you for your business. We Appreciate Your Feedback. Thank you so much we really appreciate.

8/10 Good

Cory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Hank on Aug 23, 2022
Thank you so much for the review. We look forward to your next stay with us! We thank you for your business. We Appreciate Your Feedback. Thank you so much we really appreciate.

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising
This little motel doesn't look like much from the outside, but was pleasantly surprised by the room. Paint scheme and paintings are a bit funky, but as far as cleanliness, the owners do a great job. Shower, tub, sink, beds, floor etc were all super-clean. Bed and pillows were comfortable. Room had a microwave, coffee maker, 2 free bottles of water, decent tv and an air condition with bedside remote. For the money, it's a solid choice for a traveler passing through.
Stayed 1 night in Aug 2022
Response from Hank on Aug 20, 2022
Thank you so much for the review. We look forward to your next stay with us! We thank you for your business. We Appreciate Your Feedback. Thank you so much we really appreciate.

8/10 Good

LARRY

Traveled with family
Liked: Amenities, property conditions & facilities
motel was clean and room seem to be updated. Front desk was a little rude; she hung up on me when I ask a question about where my son should park his car but she called back and gave me an answer. Overall, it was a clean place to lay my head.
Stayed 2 nights in Aug 2022
Response from HANK on Aug 18, 2022
SORRY FOR YOUR INCONVENIENCE WE HAVE PROBLEM WITH OUR PHONE SYSTEM SORRY AGAIN. We Appreciate Your Feedback. Thank you so much we really appreciate.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in was quick and easy. All of the motels employees that I dealt with were very friendly and accommodating. The motel was clean and retro. I would return.
Stayed 1 night in Jul 2022
Response from Hank on Aug 2, 2022
Thank you so much for the review. We look forward to your next stay with us! We thank you for your business. We Appreciate Your Feedback. Thank you so much we really appreciate.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overall
Decent place good for fishermen
Stayed 2 nights in Jul 2022
Response from Hank on Jul 22, 2022
Thank you so much for the review. We look forward to your next stay with us! We thank you for your business. We Appreciate Your Feedback. Thank you so much we really appreciate.

10/10 Excellent

Brian, Grand Rapids

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to where we were visiting.
Stayed 1 night in Jun 2022
Response from Hank on Jun 9, 2022
Thank you so much for the great review. We look forward to your next stay with us! We thank you for your business. We Appreciate Your Feedback. Thank you so much we really appreciate.

2/10 Terrible

Dale

Traveled with family
When we got there no room
Stayed 1 night in Jun 2022
Response from Hank on Jun 9, 2022
SORRY FOR YOUR INCONVENIENCES. When you make Reservation it’s says NO PETS ALLOWED online and don’t have pets room day you came we allowed only in one Room. SORRY AGAIN FOR ANY MISUNDERSTAND. THANK YOU FOR YOUR FEED BACK

8/10 Good

Tamara

Liked: Staff & service, amenities, property conditions & facilities
I liked that it was 1 story- no stairs. I liked that I could park right outside my room, and walk in. I liked the feel of the smaller motel s versus the larger multi-room jotels- more personalized. My only complaint was that I couldn't seem to get the ac to cool the room down. The owner said they sent maintenance to check it- but it was extremely hard when I was there. It never really got comfortably cool. Oterwise, it was a very nice place, and I would definitely recommend it.
Stayed 3 nights in May 2022
Response from Hank on Jun 10, 2022
Thank You For Reviewing Our Property. We Appreciate Your Feedback. SORRY FOR YOUR INCONVENIENCE WE WILL TAKE CARE OF THE PROBLEM. Thanks again

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Hank on Apr 30, 2022
Thank you so much for the great review. We look forward to your next stay with us! We thank you for your business. We Appreciate Your Feedback. Thank you so much we really appreciate.

6/10 Okay

Charity

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was clean and you can tell they’ve tried to update everything. Only issue was shower didn’t work well, could use a new shower head/faucet. Would stay again for the price/convenience if needed for the area.
Stayed 1 night in Mar 2022
Response from Hank on Mar 14, 2022
Thank You For Reviewing Our Property. We Appreciate Your Feedback. SORRY FOR YOUR INCONVENIENCE WE WILL TAKE CARE OF THE PROBLEM. Thanks again

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from HANK on Feb 5, 2022
Thank you so much for the great review. We look forward to your next stay with us! We thank you for your business. We Appreciate Your Feedback. Thank you so much

8/10 Good

Jeanette

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Absolutely no visitors or pets on property!
At first I was very pleased with the ease of my arrival. The area was clean and the owner seemed friendly. When I picked up my room key I told them exactly who was staying and that the dog was leaving. I had some family that was staying in the room with me and other family members that stopped to watch my Grandson open Christmas presents. No plans of the family staying long at all and the owner called the room immediately on their arrival and stated no visitors. There is no where stated no visitors on the property.
Stayed 1 night in Dec 2021
Response from HANK on Feb 5, 2022
SORRY FOR YOUR INCONVENIENCES. WHEN YOU CHECK IN THERE IS A SIGN IN OFFICE THAT WE DON'T ALLOW VISITOR IN ROOM. SORRY AGAIN FOR ANY MISUNDERSTAND. THANK YOU FOR YOUR FEED BACK

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean! Great location.
Stayed 1 night in Dec 2021
Response from Hank on Dec 12, 2021
Thank you so much for the great review. We look forward to your next stay with us! We thank you for your business. We Appreciate Your Feedback. Thank you so much