Ratings based on 120 Verified Reviews

2.5 out of 5
38% of guests recommend
2.7 Room cleanliness
2.7 Service & staff
2.8 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler from Midwest City, OK

Nice even with the renovations being done

Posted Mar 21, 2017
Quite, safe, nice rooms, excellent price and quality. Only down was pool and gym not ready from renovations yet.
Comment from Hotel Management
Mar 22, 2017 by roy, Hotel Management
1 out of 5
by A verified traveler


Posted Mar 20, 2017
Pros: Price
Put $10 on top of whatever you intend to pay for a room here and go elsewhere. Photos are not at all indicative of what you'll find once you check in. Awful!!!
4 out of 5
for Everyone
by A verified traveler from Arkansas

Almost open

Posted Feb 28, 2017
They are still making preparations for the reopening, but the staff was very kind to let me stay in a room for our Shrine Circus. Thanks Plaza hotel!
Comment from Hotel Management
Feb 28, 2017 by Roy, Hotel Management
Thank You.
3 out of 5
for Everyone
by A verified traveler

Time for Maintenance

Posted Dec 10, 2014
Pros: Inside pool and lobby area was nice.
Cons: Information in the room on tv channels and , local restaurants.
This hotel was clean, but is needing maintenance. We had an issue at check-in and the manager straightened it out for us. The cleanliness of the room was fine - the bed was comfortable. It just was a little distracting to see the condition of the carpet, walls, and fixtures....
1 out of 5
by keith from Navarre, FL

Pictures are not accurate

Posted Nov 6, 2014 on Hotels
Our first room smelled musty and sweaty and we are surprised that it was even deemed suitable to be rented out, come to find out the bathroom carpet was completely soaked so we moved rooms. Second room had cockroaches, bugs in the shower head, wallpaper peeling of the walls, stains on the walls and visible large stains on the couch. The wood furniture was covered in pledge and greasy to the touch, as if I had a handful of fast food fries. Every piece of furniture was like this. The towels are slightly larger than hand towels. The pictures must have been taken several years ago. There is ripped furniture painted patches in the lobby to give you an idea of picture accuracy now. Location is next to big public library but the surrounding neighborhood is horrible. I think 2 stars is a generous rating for this hotel. We were literally excited to wake up and get out of there. Stayed here on the way to little rock, I will not stay in this hotel or even that town again.
5 out of 5
by SoStLouis from St Louis MO

Library across the street for researchers!

Posted Jul 30, 2014 on Hotels
Second stay in two years. New management; bar wasn't open nor breakfast like last time, but I found Mikey D's 2 minutes away, as well as a Walgreens, Family Dollar, and plenty of places to eat. Requested two connecting rooms and when the rooms I checked in were not connected, they made it happen! Going back to Pine Bluff in a couple of months and this is where I will stay.
1 out of 5

plaza hotel is disgusting

Posted May 18, 2014 on Orbitz
Worst hotel I have ever been in. The carpet stunk and had stains all over. No light bulbs in lamps in my room. The towels were light using a paper towel.. There was NO continental breakfast. this place should be removed for all sites.
1 out of 5
by Patricia Chevalier from New Orleans

Posted May 7, 2014 on Hotels
Receptionist was rude and said we had no reservation and we showed her our email confirmation. The pool said closed for maintenance and we calked and ask if it were just for a little while and she said, I don't know. That's one reason we chose that hotel. The carpet was filthy. There were no vending machines in the entire hotel. No breakfast served. It was one of the worse experiences we have ever had. We will never return there and will make people well known of that. I was quoted a price of $79 for the night and was charged $116. I'm not happy. That room was not near worth that.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 1, 2014 on Hotels
1 out of 5
by tired soul from pine bluff

No where near nothing

Posted Mar 3, 2014
No towels in room , blown lights, the air barly worked, room wasn't cleaned properly- bed sleep nice- doors worn out had to put a chair under the door to feel safe-- wanted a coke but on five floor none of the venders worked but the one down stairs worked-had a smell of wet carpet- not a very pleasant stay....