Terrace/patio

Reviews of Hampton Inn & Suites Pinedale

2.5 out of 5
Hampton Inn & Suites Pinedale
55 Bloomfield Ave, Pinedale, WY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 479 out of 653 reviews" "
Rating 8 - Good. 139 out of 653 reviews" "
Rating 6 - Okay. 25 out of 653 reviews" "
Rating 4 - Poor. 8 out of 653 reviews" "
Rating 2 - Terrible. 2 out of 653 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Stuart on Mar 25, 2024
Thank you for taking the time to review our hotel. Have a great day!

10/10 Excellent

Amie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Check in and out was very easy. There was a Basketball tournament and even with a full hotel there was a lot of breakfast and the lady I charge of it was so helpful to everyone. If a child needed help and the parent wasn’t right there she was more than willing to help. Overall a great property but the staff made it exceptional.
Stayed 1 night in Mar 2024
Response from Stuart on Mar 24, 2024
Thank you for your kind words. I will be sure to share this with out staff. Thanks for taking the time to review our property!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk worker was pleasant, efficient and accommodating our request for first floor.
Stayed 1 night in Mar 2024
Response from Stuart on Mar 6, 2024
Thank you for taking the time to review our property! We're happy to hear you had a great stay, and hope you come back again soon!

10/10 Excellent

Pete, Traverse City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 3 nights in Feb 2024
Response from Stuart on Feb 26, 2024
We're glad you enjoyed your stay! Thank you for taking the time to leave a review! We hope you come back again!

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Robyn Hofland on Feb 25, 2024
We are very happy to hear that you enjoyed your stay with us.We hope to see you again soon.

10/10 Excellent

Timothy, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Stuart on Feb 20, 2024
Thank you for leaving this review for us, we're so happy you had a great stay and hope to see you again

8/10 Good

Shauna

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Stuart on Feb 2, 2024
We're glad you had a good stay and hope you will visit us again soon!

8/10 Good

Shan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Stuart on Feb 1, 2024
Thank you for your review Shan. We are so glad that you enjoy your stay with us. We hope to see you again next time you are in town.

8/10 Good

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need some grip in the tubs
Overall stay was good, bathtubs are very slick and small, allowing you to hit your elbow on the hand rail they installed to help you up when you slip and fall
Stayed 2 nights in Dec 2023
Response from Stuart on Dec 21, 2023
Thank you for taking the time to provide this feedback, we appreciate it. We will take a look at the issue you brought up.

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Nov 2023
Response from Stuart on Nov 25, 2023
Thank you for taking the time to review us, we appreciate the feedback!

4/10 Poor

GARY

Disliked: Staff & service
asked for reciept, was told to get off my c card and that it was hampden inn rules?
Stayed 1 night in Nov 2023
Response from Stuart on Nov 4, 2023
When you book a prepaid reservation through Expedia or one of it's subsidiaries, we are not allowed to give you a receipt, that is Expedia's rule.

10/10 Excellent

Bryce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Oct 2023
Response from Stuart on Oct 26, 2023
Thank you for taking the time to review our hotel, we appreciate your feedback. We hope you come and see us again!

10/10 Excellent

Kevin

Stayed 1 night in Oct 2023
Response from Stuart on Oct 20, 2023
It's always nice to get reviews like this, we appreciate you taking the time! Hope you will come visit us again!

10/10 Excellent

Joe

Stayed 1 night in Oct 2023
Response from Stuart on Nov 4, 2023
Thank you for taking the time to review our property, we're so glad you had a good stay! We hope you come back to see us again!

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Stuart on Oct 11, 2023
Thank you for taking the time to review our property, we're so happy you had a good stay!

10/10 Excellent

Cynthia, Jacksonville

Great stay
Stayed 1 night in Sep 2023
Response from Stuart on Oct 3, 2023
Thank you for taking the time to review our hotel! We appreciate the feedback and hope you can come and see us again sometime.

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything was great room was clean, breakfast was good, room was very big
Stayed 1 night in Sep 2023
Response from Stuart on Oct 3, 2023
We're so happy to hear you had a great stay! Thanks for sharing you thoughts on our hotel!

10/10 Excellent

Jean O.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit. Staff was friendly. Very clean room.
Stayed 1 night in Sep 2023
Response from Stuart on Sep 25, 2023
Thank you for the kind review, we're so happy to hear you had a good stay!

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Room was very clean and comfortable, AC was a bit noisy and I could hear lots of movement from the room upstairs. But overall it was great. Breakfast was delicious and everything was very clean.
Stayed 1 night in Sep 2023
Response from Robyn Hofland on Sep 24, 2023
We are very happy to hear you enjoyed your stay with us.I will be sure to have maint. check out the heaters.

4/10 Poor

Jonathan

Liked: Staff & service
Disliked: Property conditions & facilities
First room smelled very musty and damp, manager Robyn gave us another room but that room smelled like cigarette smoke
Stayed 1 night in Sep 2023
Response from Robyn on Sep 24, 2023
I am so very sorry that your stay was not to our best accommodations. I will check into these rooms because they should not be that way. I will take a look at your reservation. I wish I would have know. So I could try and fixed it for you.

10/10 Excellent

Mary

Stayed 1 night in Sep 2023
Response from Stuart on Oct 19, 2023
We're glad you had a good stay and hope you visit us again sometime!

10/10 Excellent

James

Stayed 3 nights in Sep 2023
Response from Stuart on Oct 11, 2023
We're so happy you had a good stay with us! Feedback like your's is really important to us, we appreciate you taking the time!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Stuart on Sep 18, 2023
Thank you for taking the time to leave a review! We're so happy to hear you had a nice stay and hope you come visit us again soon!

10/10 Excellent

Brian

Stayed 1 night in Sep 2023
Response from Stuart on Nov 4, 2023
It's great to hear you had a good stay! Thank you for taking the time to review us, we appreciate the feedback!

10/10 Excellent

Austen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Jul 2023
Response from Stuart on Sep 18, 2023
We're so glad you had a nice stay. Thank you for taking the time to leave a review, we really appreciate it

10/10 Excellent

MYRA, LAWRENCEVILLE

Stayed 1 night in Sep 2023
Response from GM on Oct 2, 2023
Thank you for your review. We are glad to know that you enjoyed your stay with us. We hope to see you again next time you are in town.

10/10 Excellent

Merrill

Traveled with partner
Liked: Amenities
Beautiful, quiet, a bull Moose 50 yards away , priceless!
Stayed 1 night in Aug 2023
Response from Stuart on Sep 18, 2023
What a great experience! Thank you for sharing! We hope you come back soon!

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. We enjoyed our stay
Stayed 1 night in Aug 2023
Response from Stuart on Sep 18, 2023
Thanks for taking the time to review our property! We appreciate it and are very happy to hear you had a good stay!

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great property. Clean and updated. Breakfast was delicious. Staff was awesome.
Stayed 1 night in Aug 2023
Response from Stuart on Aug 14, 2023
Thank you for the kind review! We appreciate the feedback and hope you come visit again sometime!

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintained
Stayed 3 nights in Aug 2023
Response from Stuart on Aug 6, 2023
Thank you for taking the time to leave this review. We appreciate the feedback, and we hope you come back to see us again sometime.

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay here again!
Stayed 1 night in Jul 2023
Response from Stuart on Aug 6, 2023
Thank you for taking the time to leave this review! We're glad you had a great stay and look forward to you visiting again!

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The breakfast was good. Room was clean and beds were comfortable.
Stayed 1 night in Jul 2023
Response from Stuart on Aug 4, 2023
We're so happy to hear you had a good stay! Thank you for taking the time to leave a review!

8/10 Good

Andree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in Jul 2023
Response from Stuart on Aug 4, 2023
Thank you for taking the time to leave a review, we appreciate it! We hope you come back to visit again!

10/10 Excellent

Lisa

Stayed 1 night in Jul 2023
Response from Stuart on Sep 18, 2023
Thank you! Hope you come and see us again sometime!

8/10 Good

Paul

Traveled with partner
Property okay but notgreat
Stayed 2 nights in Jul 2023
Response from Stuart on Jul 24, 2023
We're glad you had a good stay, thank you for taking the time to leave us some feedback.

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Stuart on Jul 24, 2023
We're so happy to see you had a great stay! Thank you for taking the time to post a review!

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jul 2023
Response from Stuart on Jul 18, 2023
Glad you had a good stay! Thanks for leaving this review, we appreciate it!

10/10 Excellent

Greg A.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, up to date and clean. Staff were excellent
Stayed 1 night in Jul 2023
Response from Stuart on Jul 15, 2023
Thanks for the great feedback, hope you visit us again sometime!

10/10 Excellent

Christopher

Stayed 1 night in Jul 2023
Response from Stuart on Jul 24, 2023
Thank you for the kind review, we hope you come back to see us again!

6/10 Okay

Juan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff and friendly environment. Room was clean and nice. Beds are uncomfortable and pillows are very stiff. The toilet barely flushed and the shower drained slowly so we showered standing in water other than that just fine
Stayed 1 night in Jun 2023
Response from Stuart on Jun 28, 2023
I'm sorry to hear about the issues in the bathroom. I hope you reported this to us as I cannot tell what room you are in from this review. My email please message us if you did not so we can address the issue. Thank you!

6/10 Okay

Jason

Liked: Cleanliness
Staff seemed distant and not welcoming, laundry facility was closed for the day and this was one of the needs we had when picking a hotel for the trip. Room was nice, clean, and comfortable. Beds were nice and had a good night sleep.
Stayed 1 night in Jun 2023
Response from Stuart on Jun 28, 2023
Thank you for leaving a review for us, our laundry room was being renovated i apologize for the inconvenience but it is open at this point.

10/10 Excellent

Ernest

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and professional !
Stayed 1 night in Jun 2023
Response from Stuart on Jun 26, 2023
Thank you for taking the time to review our hotel. We're glad you had a good stay and hope you come and see us again!

6/10 Okay

Deborah, Worton

Traveled with partner, Traveled with pets
Liked: Cleanliness
While the hotel states “Pet Friendly” after a charge of $50.00…poop bags and trash containers located at exits BUT….there is no grass area for a puppy in training…there is asphalt, decorative river rocks, gravel or tall native grasses (taller than my puppy) adjacent to the property for dogs to do there business. Would be nice if a mowed grass area was available. Also I was given a room on the second floor…..hard having your dog wait for the elevator….when they gotta go…they gotta go…..”Pet” rooms should be on the first floor…..and near an exit….where there is an inviting “relief” area for them…..OK….that’s my opinion on advertising that you are “Pet Friendly” If you don’t have a pet……you’ll be choosing a nice hotel…..clean….good size bathroom with hand rails…..good water pressure…good TV reception….good air conditioning…good lighting…bed was nicely made and comfortable…..little refrigerator and microwave…plus coffee maker were a plus. “ROOM 227”
Stayed 1 night in Jun 2023
Response from Stuart on Jun 26, 2023
Thank you for taking the time to leave a review for us. I'm sorry your pooch didn't have a better stay, we do try to put people with pets on the first floor but do to demand it is not always possible. I'm glad the rest of your stay was good.

4/10 Poor

Marc

If you go do NOT get room 121, it is right next to the fitness room and people were working out and making a tremendous amount of the noise. Called the FD and they told us the fitness room is open 24 hrs a day. They could ask for people to keep it down... but i don't think they did. This went on for hours. Called Front desk and they told us they could not switch rooms. NOT what i expected from a Hampton Inn.
Stayed 1 night in Jun 2023
Response from Stuart on Jun 22, 2023
I'm sorry you had this experience, though I am a bit puzzled. Our fitness center is only open from 6am until Midnight, and we have never had a noise complaint about it in the past. As to switching rooms, we were probably full at the time and didn't have anything else available. Again, I'm sorry you had a bad experience with us.

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
All Good Except the Bed!
Good hotel, friendly staff, but bad bed! The bed was so hard that both my wife and I tossed & turned all night. We got up earlier than planned because of the hard bed, but at least they had a nice breakfast!
Stayed 1 night in Jun 2023
Response from Stuart on Jun 20, 2023
Sorry about the bed! I will pass along your comments to the ownership. Hlad the rest of the stay was good

10/10 Excellent

Ricky

Stayed 2 nights in Jun 2023
Response from Stuart on Jul 15, 2023
Glad you had a good stay! Thanks for taking the time to give us a review!

10/10 Excellent

Julie

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Very large, clean room and helpful staff. We had just a one night stay but would definitely stay again.
Stayed 1 night in Jun 2023
Response from Stuart on Jun 20, 2023
Glad you enjoyed your stay! We appreciate you taking the time to leave a review!

6/10 Okay

Megan

Traveled with partner
Liked: Cleanliness, staff & service
Internet/wifi wasn't working at all. Kept turning on and off. Seemed to be in the middle of a renovation with no floor boards. Other than that, it was comfy and clean with a good breakfast.
Stayed 1 night in Jun 2023
Response from Stuart on Jun 20, 2023
Sorry you had issues with the internet, not sure what happened as we didn't have any other complaints that weekend. We are finishing up some renovations and the carpet base should be back by the end of this week Thank you for taking the time to do a review for us!

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Stuart on Jun 20, 2023
Thank your for leaving a review, we appreciate the feedback.

10/10 Excellent

Deloris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, very friendly service!
Stayed 1 night in Jun 2023
Response from Stuart on Jun 6, 2023
We're so glad you had a good stay with us! Thanks for taking the time to do a review for us, we appreciate the feedback!