4/10 Poor
Leah
Apr 20, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The property definitely needs to be renovated in some ways. The bedside lamps are falling apart, the phone had nasty brown crud all over the keypad, and we tried out several rooms which all had distinct poor smells to them. I had what appeared to be dog hair on my bedsheets although it says it’s a pet free facility. When I went to the front desk to tell them they offered me another room, this one smelled like old cigarette smoke although it says it’s a smoke free facility. The next room we tried had a very foul smell, although I couldn’t pinpoint what it was, throughout the entire hallway which made me start gagging. The final room which we stayed in was decent, but still had a strong floral fragrance which I assume was an attempt to cover up something else. The ceiling by the elevator on one floor was leaking water and had visible mold. The hot water in the shower also had a sulfur smell which leads me to believe something is wrong with the hot water heater in the building. We were overall very disappointed with the conditions of the facility although the staff was kind and accommodated us.
Leah
Stayed 2 nights in Apr 2024