Ratings based on 428 Verified Reviews

3.2 out of 5
71% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jun 30, 2017
Rooms are very small and crowded. Needs a lot of tlc. Would rather go some place. Not worth the price
Comment from Hotel Management
Jul 12, 2017 by Yenny G, Hotel Management
Dear Guest, We apologize for the issues you encountered during your stay. I will forward this detailed review to all the appropriate members of our staff and continue to work to improve our overall service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to many eating establishments

Posted Jun 23, 2017
Pros: Its near the freeway shopping, movies and eating places.
Cons: Flies in the room. I know the area is hot and dry but the flies can be annoying.
Location: shopping, restaurants , movies , bowling
I really appreciate how they cut the air condition on before you arrive.
Comment from Hotel Management
Jun 23, 2017 by Yenny G, Hotel Management
Dear guest, Thank you so much for taking the time to review our hotel with such detail. It is because of these detailed reviews we can continue to improve our overall service. We look forward to seeing you soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from Allentown, PA

Inexpensive room close to family

Posted May 16, 2017
Pros: proximity to family
Cons: update accomidations
Limited breakfast, clean but dated room, staff friendly.
Comment from Hotel Management
May 18, 2017 by Yenny G , Hotel Management
Dear guest, We are happy to read that our hotel met your travel needs. We work very hard to make sure you are satisfied with our service and keep coming back. We look forward to your next stay!
2 out of 5
by A verified traveler

Too hot and dirty.

Posted May 2, 2017
There was no AC so it was hot and stuffy. The sheets was kinda worn out and dirty. Even the towels were not clean.
Comment from Hotel Management
May 4, 2017 by yennyg, Hotel Management
Dear Guest, We are sorry to hear you experienced issues during your stay. We take our guest feedback very serious and use it to improve our services. We hope you will come back to the Days Inn Pinole and give us a chance to make it up to you.
2 out of 5
by Sanjay

conveinent

Posted Apr 19, 2017 on Hotels
Not so good Hotel can use more renovation
Comment from Hotel Management
Apr 27, 2017
Dear guest, I am sorry to read we did not meet your expectations. We will use your review as an opportunity for improvement. We hope to see you soon.
3 out of 5
by Esther

Posted Apr 18, 2017 on Hotels
Check in was easy and the room was clean but, The blanket was extremely lumpy do to the break down of the fibers. Breakfast was supposed to be ready at 7 however, the oatmeal was uncooked and cold, the waffle machine was never turned on, and the coffee was luke warm. The morning check out staff was not very friendly.
Comment from Hotel Management
May 3, 2017
Dear Guest, Thank you for taking the time to review our hotel. We regret that you experience issues during your stay. We will use your feedback as a way to improve in all areas noted. We hope you will come back again and give us another chance.
3 out of 5
by William

Posted Apr 17, 2017 on Hotels
Comment from Hotel Management
Apr 27, 2017
Thank you for taking the time to review our hotel. We hope that the next time we earn a five star from you. We look forward to having you back real soon.
4 out of 5
by A verified traveler

Easy stay in a great location

Posted Apr 16, 2017 on Hotels
Great location with plenty of restaurants and shopping nearby.
Comment from Hotel Management
Apr 17, 2017
Thank you for taking the time to share your experience with us and with others. We are pleased to hear you enjoyed your stay with us. Thanks again for your review and we hope to see you soon.
1 out of 5
by A verified traveler

Not traveler friendly

Posted Apr 15, 2017
Bathroom smelled of urine. Laborer staying There. Standing around smoking.
Comment from Hotel Management
Apr 17, 2017 by Yenny G , Hotel Management
Dear guest, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Better than I expected

Posted Apr 12, 2017
I didn't expect a great room, we just wanted to stay somewhere close to my daughter when we visited. We were pleasantly surprised. Our room was very clean and hotel staff was nice.
Comment from Hotel Management
Apr 17, 2017 by Yenny G , Hotel Management
Thank you for your feedback regarding your stay at the Days Inn Pinole. We appreciate our guest comments and always strive to provide comfortable and friendly accommodations. We hope to see you soon!