Ratings based on 944 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2017
We thought we had booked a partial water view but found we hadn't. Room was big and clean.
Comment from Hotel Management
Sep 17, 2017 by Roger, Hotel Management
Thanks very much for choosing to stay with us. My staff and I are pleased that you enjoyed your stay with is overall. We look forward to your next visit, perhaps in a full Ocean Front room with stunning 180* ocean views. Thanks again. Kind regards, Roger Wightman General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2017
Amazing place...will be even better once they complete the peir. Nice room..great location. Even saw whales swimming by from the beach!
Comment from Hotel Management
Sep 17, 2017 by Roger, Hotel Management
Thanks so much for being our guest. We are very happy to hear that you had an amazing stay with us at our downtown beachfront hotel. I'm especially pleased that you saw the whale show; can't wait to see you again soon. Kind regards, Roger Wightman General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Calif

Very nice right on the beach.

Posted Sep 11, 2017
Great room , shops close by on the beach . Had a great time can't wait to go back.
Comment from Hotel Management
Sep 12, 2017 by Roger, Hotel Management
Thanks very much Yolanfa for being our guest. We are very happy to hear that you had a great stay with us; we can't wait to see you again real soon. Kind regards, Roger Wightman General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bakersfield, CA

Excellent location

Posted Sep 11, 2017
Excellent location for anyone who wants to be within a few steps away from Pismo beach. The hotel is right on the beach and within short walking distance to the pier and restaurants. There was ample parking for guests and we never had any problem finding a parking spot at any given time of day. Check in was a breeze and our room was ready an hour before the scheduled check in time. The hotel has only one center elevator but we never encounter long wait times even at breakfast. The rooms were clean and well kept. The rooms were somewhat small but we find the layout to be functional for our needs. The free complimentary continental breakfast was about average of a hotel of this size and rating. The food were constantly replenished by hotel kitchen staff throughout the entire time. The free complimentary cookies by the lobby was a nice touch as well. The hotel staff in general, especially the front desk and housekeeping were all courteous, polite and helpful. We had zero complaints during our entire stay. We will surely be back in the near future.
Comment from Hotel Management
Sep 11, 2017 by roger, Hotel Management
Thanks so much for being our guest and for your very thorough review of your recent stay with us. We are very pleased that you truly enjoyed your stay with us and look forward to your next visit again real soon. Kind regards, Roger Wightman General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from North Fork, CA

Sandcastles

Posted Aug 17, 2017
We booked our room here last minute and it was very easy and accommodating. The staff were helpful and friendly and the rooms were clean and updated. We would definitely stay here again in the future.
Comment from Hotel Management
Aug 18, 2017 by Roger, Hotel Management
Thanks very much Amanda for being our guest. We are very pleased that you enjoyed your stay with us and truly do look forward to seeing you again soon. Kind regards, Roger Wightman General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, D.C.

Nice hotel right on the beach

Posted Aug 10, 2017
Nice clean room and very healthy choices for the continental breakfast.
Comment from Hotel Management
Aug 10, 2017 by Roger, Hotel Management
Thanks very much Bonnie for being our guest. I'm very happy to hear that you truly enjoyed your stay with us. We look forward to having you back as our guest again soon. Kind regards, Roger Wightman General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Leicester UK

Great hotel with fabulous position on the beach!

Posted Aug 9, 2017
Hotel was great but is undergoing some refurbishment & so isn't looking it's best. View from room was outstanding & inclusive continental breakfast was good!
Comment from Hotel Management
Aug 10, 2017 by Roger, Hotel Management
Thanks very much Simon for being our guest. I'm happy that you enjoyed your stay with us overall at our downtown beachfront hotel. We are currently finishing up renovation of our first floor patio, the only are of the hotel that is still in progress. We do have our beautiful third floor seating area fully available that overlooks the Pacific Ocean. My staff and I look forward to having you join us again soon. Sincerely, Roger Wightman General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean

Posted Jul 31, 2017
They advertise on their website that it has a spa. It doesn't It was very basic but clean. Too expensive.
Comment from Hotel Management
Aug 1, 2017 by Roger, Hotel Management
Thank you for being our guest. While we have removed our Jacuzzi, in its place will be a beautiful new outdoor patio area with ample seating and fire pits, all overlooking the beautiful Pacific Ocean. We would love to see you again on your next trip to Pismo Beach. Kind regards, Roger Wightman General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Right on the beach

Posted Jul 11, 2017
Wonderful 3 story hotel on the beach, with clean, modern rooms, and friendly, helpful staff. Within walking distance to restaurants and shops. Everything you want in a relaxing weekend getaway, including full ocean views and steps to the sand & sea.
Comment from Hotel Management
Jul 12, 2017 by Roger, Hotel Management
Thanks very much for being our guest and for your review of your recent stay. My staff and I are very pleased that you thoroughly enjoyed your stay with us. We can't wait to see you Gain on your next visit to Pismo Beach. Kind regards, Roger Wightman General Manager
3 out of 5
by A verified traveler

Posted Jul 8, 2017
No in room microwave, tiny tiny fridge. Have to ask for room service. Not told about renovations in progress at motel.
Comment from Hotel Management
Jul 11, 2017 by Roger, Hotel Management
Thanks very much for being our guest. We do offer a common microwave in our lobby for our guests use. Our current renovation is just about completed; we hope you will give us another try as we truly do value our guests comments. Thanks again, Sincerely, Roger Wightman General Manager