Ratings based on 1,214 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

perfect weekend getaway

Posted Dec 13, 2017
We came from central valley and several other couples from the bay area were also staying in the hotel. We enjoyed chatting with them in the spa and found this a very nice hotel. Loved daily newspaper, the great view and nice restaurant within walking distance. Would stay again !
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton Alberta

Very nice hotel totally impressed

Posted Dec 10, 2017
We stayed for 2 nights and had an excellent experience I would recommend it to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler from san francisco, ca

Nice hotel with ocean view

Posted Dec 7, 2017
Nice location nice lobby friendly staff. Clean rooms.
Comment from Hotel Management
Dec 12, 2017 by Management, Hotel Management
Thank you for your feedback. We look forward to welcoming you back for a return visit. Take care! With Hospitality, Lulu Lawag Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Barbara

Beautiful ocean view. Updated hotel

Posted Dec 6, 2017
Just what I wanted, ocean view that was modern/updated and clean. Staff were super helpful. MAJOR ISSUE-they had construction workers drilling LOUDLY starting at 8:15 a.m. Think of a dentist drilling in your head with a rough bit-that’s the sound-constant for hours. Couldn’t sleep in. Scratchy sheets, yeah I’m Spoiled.
Comment from Hotel Management
Dec 9, 2017 by Management, Hotel Management
Thank you for taking the time to share your visit. I am glad you enjoyed our ocean views in our newly renovated rooms. I apologize for the noise, we are redoing our second floor walk way. Come back and visit us soon! With Hospitality, Lulu Lawag Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ventura, CA

Beautiful ocean view from our room.

Posted Dec 6, 2017
Pros: Large comfortable rooms and good beds.
Cons: The bed pillow are unusable for sleeping as they are HUGE!
Location: Beach combing, surfing, walking.
We had a very enjoyable stay. The hotel is perfectly located on the cliffs just a few blocks from downtown Pismo Beach. Great food is to be found in the 5 Cities area. The breakfast provided by the hotel was a cut above most places we have stayed in this price range.
Comment from Hotel Management
Dec 9, 2017 by Management, Hotel Management
Thank you for your review. I am delighted to hear that you enjoyed your stay and was able to explore the Pismo Beach area. We would like to welcome back to our hotel soon. Take care! With Hospitality, Lulu Lawag Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from 93955

Nice Romantic get away

Posted Nov 26, 2017
Pros: The location and comfortable bed
Location: It’s a sleepy little town with not a whole lot to do. That’s why I like it.
My wife and I booked this hotel fo our Anniversary and we’re so glad that we did. I have nothing to complain about. This hotel was an excellent experience from beginning to end. Can’t wait to book this hotel
Comment from Hotel Management
Nov 28, 2017 by Management, Hotel Management
Happy Anniversary! I am glad you chose to stay with us during your special occasion and you had an excellent experience throughout your stay. We hope your next stay is just around the corner. Take care! With Hospitality, Lulu Lawag Guest Services Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Shore Cliff Hotel lives up to its name

Posted Nov 6, 2017
Pros: the view
Location: Ventena Grill next door but maybe make a reservation.
We arrived after 4:00 pm after a long drive from San Diego. The front deck staff advised us that our room was not ready. We had driven around the parking lot before checking in and observed a number of available spots so it was curious why at 4:30, "our room" was not ready. She seemed a little impatient as another couple was waiting to check in as well. I advised we were tired, had been on the road all day and but that any room (with a king and tub) would be fine. She checked us in right away. The room was fine but it probably had the second worst view on the property. No matter, we were there only one night and it would be dark in about an hour. Now the good news. The hotel lives up to its name. The views are spectacular! There are several good view points including a gazebo. There were some whales offshore. The Pelicans basically ignored us as the flew around the cliffs. Very interesting. We walked around the property for an hour until sunset. Many guests were sitting on their decks watching the sun go down which I gather was a nightly ritual and understandably so. It was very nice. We asked the front desk about the restaurant next door and were advised it would probably be full. No offer to call. We walked over and were told that it was full but to come back at 8:00 and we would be fine. We did and it was a nice meal. Shore Cliff breakfast the next day was great and complementary.
Comment from Hotel Management
Nov 11, 2017 by Management, Hotel Management
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our check in process didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. With Hospitality, Lulu Lawag Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Lake Arrowhead

Next to the beach

Posted Oct 20, 2017
Very nice hotel right on the ocean. Easy short walk to the beach and pier. Very clean and the staff was very nice. Breakfast was included and had eggs, pastries, waffles and bacon. Something for everyone. Excellent restaurant next door, just a great place to stop.
Comment from Hotel Management
Oct 24, 2017 by Management, Hotel Management
Thank you for your positive comments. I am delighted to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. With Hospitality, Lulu Lawag Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Great location

Posted Sep 26, 2017
Pros: View, nice bed and room, proximity to town and beach. Loved the hot tub and warm pool.
All the rooms seem to have a great view. The view is of the cliffs, ocean and the wild life of CA beaches. The pelicans and seagulls are all around you. The sunsets were beautiful. The staff was especially friendly. The accommodations modern but not ostentatious. Really enjoyed our stay.
Comment from Hotel Management
Sep 30, 2017 by Management, Hotel Management
I appreciate you taking the time to give us your feedback of your stay. I am glad to hear that you had an enjoyable stay at our property. The next time you are in the area don't hesitate to give us a call. Take care! With Hospitality, Lulu Lawag Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Pismo beach - Shore Cliff Hotel

Posted Sep 16, 2017
Lovely hotel In Pismo Beach with beautiful views!
Comment from Hotel Management
Sep 18, 2017 by Management, Hotel Management
Thank you for your feedback. You took some great photos. I am glad you enjoyed your stay and we hope to have you as our guest in the near future. With Hospitality, Lulu Lawag Guest Service Manager