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Reviews of Hotel San Marco

3 out of 5
Hotel San Marco
Viale Rosselli 3, Montecatini Terme, PT

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 71 reviews" "
Rating 8 - Good. 35 out of 71 reviews" "
Rating 6 - Okay. 9 out of 71 reviews" "
Rating 4 - Poor. 6 out of 71 reviews" "
Rating 2 - Terrible. 3 out of 71 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

2.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities
The hotel didn’t let me check in because they don’t work with Expedia any more . The owner of hotel has change a month ago
Stayed 5 nights in May 2019

10/10 Excellent

Larisa, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the Nice hotel. We stopped in this hotel several times.
Stayed 14 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Very nice experience at Hotel San Marco. Staff was great as was Montecatini Terme itself (Great to escape the crowds of Florence). The room was clean and large but some were more sparse than others. I would recommend you request a room with a balcony. The view is stunning. Please note that the hotel is 30 minutes by train to Florence. Price as not a factor, only time. That said, the train is extremely comfortable and clean. Great Florence experience.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very kind.
It was clean and comfortable. Breakfast is less than the standard. But, it was enough for us. The staff was very kind. 5 minute walk from downtown. I would definitely recommend.

8/10 Good

gf, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Computer glitch nicely fixed
Desk had not received our online rez, but gave us room at the amazing Grand Hotel La Pace at same low rate. San Marco was very kind to us. Thank you!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
You get what you pay for
As a 3 star hotel I expected more from this hotel. We were placed on the 6th floor with the elevator only reaching the 5th and as such you need to walk the rest which can be a problem if you have large suitcases (we did). Rooms were on the small side especially the bathroom. Taking a shower was a problem and no holder for the shower hear on the wall and the bath would have benefits from a shower screen.curtain. Aircon didn't work as expected in that it blew hot air out but didn't cause us too much of a problem as we just kept windows opened. Walls separating rooms were very thin and could hear occupants next door opening and shutting cupboards. I took the breakfast option with consisted of cereals, bread, butter, jam - no cheese or meat products. I ended up buying these from a local supermarket to supplement my breakfast. The staff themselves were great and very helpful. Polite at all times and always with a smile. Nearby hotel car park was a great benefit as was the hotel's locality to Montecatini i..e. 5 mins walk.

8/10 Good

Corredore, Glasvegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent, welcoming hotel.
Very reasonable price and good, no-frills but clean room with friendly, helpful staff and a good breakfast. Happy to stay there again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Would recommend

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location and Nice staff
There is a lot to do in this area and it's so easy to get to neighboring towns like Lucca, Pisa, Viareggio, Firenze, Prato and Pistoia by train. The hotel is about a 5 minute walk from the train station but it is a little confusing to find so do print out or make a little map or just pick up one when you get into town which is what I did. Streets aren't always labeled with names. The pool both indoor and outdoor is not at the San Marco hotel property itself it's around the corner in the Grand Le Plac Hotel which is lovely and one of the Leading Hotels of the World. You get to use their facilities. The outdoor pool is available free/indoor pool has a charge but 20%discount for San Marco guests and a Turkish sauna which was incredible. Remember to bring a towel from the San Marco else you have to pay to rent one at the indoor pool. As for the town I do recommend going up to Montecatini Alto which is by funicular and the little train tour that goes through town every 40 minutes and is very nice. It's a great walking city and I found lots of great food that wasn't expensive as well. Breakfast was great and the staff is so wonderful in the dining room. I was getting over a cold and each morning they made me green tea the minute they saw me enter to room, so sweet. Also do think about going to the Thermal Redi Spa which is one of several spas in the town. It's not expensive but you must bring your own towel! And it's great for circulation issues.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good value
While first impression of the Hotel San Marco was a disappointment,later on it revealed it's charm. Very conviniet location, charming and usefull staff made the stay enjoyable. In the end this hotel matches perfectly the town it's in while providing a good value for your dollar.

10/10 Excellent

nery, Mt Dora, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place for families and single.
Gorgious old hotel, but you can go walking to the terme which is a wonderful walk. The people are very good and now how to guide you. Loved it will stay again next time. Parking was good also.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top staff service
The staff at the hotel were superb - I literally cannot fault how far out of their way they went for us. The hotel is about 5 minutes from Montecatini town centre and a 10 minute walk from the cable car to Montectini alto (well worth a visit). The train is easily reached, with fast trains stopping at Montecatini Centro (10 mins) and stopping strains stopping at Montecatini Therme (which is also where the bus station is). Overall loved it - top staff!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The San Marco Hotel near Pisa and Florence, Italy.
Surrounded by Roman Spas and in a chique yet historical town, the hotel & area is on our list for a return to spend more time there. Facilities and staff wonderful and great value.

10/10 Excellent

C, Shropshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very enjoyable
We thoroughly enjoyed our stay at Hotel San Marco, very friendly staff who were always willing to help in any way. Our room provided everything we needed, lovely bathroom and towels changed every day. Clean and comfortable. Fridge and safety deposit box provided at no extra charge. We used the swimming pool in the neighbouring hotel and the service and facilities there were excellent. Complimentary breakfast was more than adequate although we did not have our evening meal there as it was expensive. Just a 5 minute walk to the train station and 2 minutes through the park to the shops. We would definitely go back.

8/10 Good

A, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel
for a basic hotel this was great, might not be everyones cup of tea and maybe not a long stay hotel, but the rooms were clean and tidy with all clean linen, ideal for an overnight stop, the breakfast was continental and a nice selection. If i have another overnight stop in this area i will certainly use this hotel again.

10/10 Excellent

Madeline, Grafenwoehr, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location b/w Pisa and Florence
We were looking for a hotel between Pisa and Florence and Hotel San Marco was just it. Located in a small town right off the highway. It was within walking distance to the train station which took us to Pisa and Florence. For a family of four, the room was a bit small and walls were very thin. I heard conversations every morning from the hallway but it was ok because we needed to get up anyway and for the location and price it was ok. The staff was one of the most helpful I've seen to this day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno per Lucca Comics
In occasione di Lucca Comics, il luogo più vicino disponibile era Montecatini, il paese è carino e dall'hotel è possibile raggiungere il centro a piedi in pochi minuti, ma la viabilità in auto di Montecatini è pessima a causa di sensi unici distribuiti a caso; comunque sia, in poco più di mezz'ora si raggiunge Lucca.
Stayed 4 nights in Oct 2018

6/10 Okay

Fabrizio

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service
Albergo in centro datato che avrebbe bisogno di una profonda ristrutturazione. Personale gentilissimo. Buon rapporto qualità prezzo.
Stayed 1 night in Jun 2018

8/10 Good

oissila, lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour 1 nuit
super accueil. chambre propre et spacieuse. hôtel bien placé. juste que le petit déjeuner s'arrête à 9h30 c vraiment trop tôt

6/10 Okay

Hanna, י

Disliked: Property conditions & facilities
מלון ישן עם חניה ארוחת בוקר טובה

8/10 Good

Hans, Zoetermeer

Liked: Cleanliness, staff & service, room comfort
Rustig hotel op loopafstand van centrum.
Hotel lag aan rustige straat, op loopafstand van centrum. Prettig personeel die goed Engels spraken!!! Eenpersoonsbed net iets te kort voor mijn lengte van 1.92 m., maar ik vond dat geen probleem. Ruime keus bij ontbijtbuffet.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Tommy Larsen, Danmark

Liked: Cleanliness, room comfort
Disliked: Staff & service
ingen resturant
Hotellet har kun morgenmad, den er meget ringe.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

최준영, 인천

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편리한위치
가격대비 굉장히 훌륭합니다.

10/10 Excellent

Mats Lundqvist

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
We didn't actually get a room at the san marco, the room was out of order. But the hotel arranged for us to stay at a nearby 5-star hotel instead, for no additional cost. Now that's great service!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
bonne literie
rapport qualité prix très bien pour l'italie décor un peu vieillot et vue directe sur le batiment d'en face

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Buon rapporto qualità/prezzo
Buon rapporto qualità/prezzo, ideale per soggiornare 1 o massimo 2 notti data la modestia della sistemazione

8/10 Good

Carla

Liked: Cleanliness, staff & service
eenvoudig, leuk hotel
Hotel is netjes. Ontbijt is niet goed. Erg eenzijdig, elke dag dezelfde smakeloze kaas en ham. Je mag gratis gebruik maken van een zwembad bij een naburig 5sterren-hotel. Locatie is prima. We hadden geweldig uitzicht vanaf ons balkon.

6/10 Okay

AURE

Liked: Cleanliness, staff & service
hotel per tutti
L'hotel è situato in una posizione ottimale, quasi centrale a pochi minuti dalla stazione ferroviaria e dalla bellissima pineta. Il personale è molto garbato ed efficiente, ma a mio avviso le camere da letto andrebbero rinnovate soprattutto i servizi anche se la pulizia è ottimale.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Dariol

Liked: Cleanliness, staff & service, room comfort
Cortesia

8/10 Good

pasquale, genk belgie

Liked: Cleanliness, staff & service, room comfort
tevreden
zeer goed hotel , personeel zeer vriendelijk , uitstekende locatie je zit midden in het centrum . de grote steden zijn op een half uur bereikbaar (firenze, pisa , lucca , ) . het enige nadeel is voor gezinnen met kinderen dat het zwembad niet altijd beschikbaar is . Dat is een zeer groot minpunt . Er wordt een te groot onderscheidt gemaakt tussen de gasten van het ene hotel en ons hotel . Je voelt je er niet op het gemak , we zijn eens geweigerd geweest aan het zwembad . Er werd ons op een niet vriendelijke manier gezegt dat we het zwembad moeten verlaten . Maar we zijn wel zeer goed geholpen door het personeel van ons hotel en ons reisbureau expedia . Daar mee onze dank . groetjes

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel til prisen
Hotellet lå godt tæt på by og park. Vi brugte poolen på la pace meget, og den var alletiders (ca 100 meter fra hotel). Familieværelset var fint (uden balkon og med udsigt til baggård), men pæn størrelse og det bestod af to rum - et med dobbeltseng og et med to enkeltsenge. Morgenmaden var fin. Personalet i reception meget hjælpsomme. Wifi var gratis og fungerede godt.

10/10 Excellent

Sobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blisko centrum, ale w spokojnej okolicy
Bardzo dobry hotel, pokoje w stylu toskańskim. Czyściutko, miła obsługa. Basen dostępny zewnętrzny, ale jest zbyt mało leżaków.

8/10 Good

Peter, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Net 3* hotel voor een goede prijs
Ok, het is geen nieuw hotel, verwacht dus ook geen marmeren entree en een driekoppige receptie. Dit is een hotel dat voldoet aan je drie-sterren verwachtingen: prettig meertalig personeel, comfort op de juiste plekken en een ijskastje op de kamer. Voeg daar een goed werkende airco aan toe en je komt een heel eind. Het bed was zacht maar verder prima. Ik heb er twee keer ontbeten met goede muesli maar ietwat kleine broodjes. Cappucino wordt gebracht. Je zit ruim, veel licht en er is net meubilair. De ligging van het hotel is centraal en er is een gratis parking voor gasten op twee minuten loopafstand. In Oktober ben ik er weer. Als je een eenvoudig hotel zoekt (dat er in het echt overigens beter uitziet dan op de foto's) en beveel ik dit aan.

10/10 Excellent

Loretta, Sondrio, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Giudizio molto positivo
Lodevole la gentilezza e disponibilità del personale per qualsiasi necessità, pulizia accurata della camera e degli spazi comuni hanno reso il mio soggiorno piacevole.Sicuramente lo consiglio

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

Fam. Vesterbæk

Liked: Cleanliness, staff & service, room comfort
Venligt personale
Det var et ok hotel til prisen. Vi havde booket værelse med balkon, men det fik vi ikke. Personalet sørgede dog senere for at vi fik 2 andre værelser med balkon. Poolen var på et andet hotel, hvor San Marcos gæster kun måtte benytte de hvide plastik liggestole, hvorimod hotelles egne gæster måtte benytte hele området - man følte sig ikke så velkommen ved poolen. Personalet på San marco var meget venlige og hjælpsomme. Morgenmaden var ok, men ikke overvældende. Der var gratis parkering lige i nærheden af hotellet.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
opera festival, meget smuk by.
Hotellet bør have mindst 4 stjerner

10/10 Excellent

Ирина

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Комфорт и релакс
Расположен близко от железнодорожной станции, до питьевой галереи 3-5 минут ходьбы. Обслуживание по всем параметрам очень качественное. Бронировали 8 ночей, но видимо из-за перебронирования нас разместили в другом отеле этих же владельцев -Hotel La Pace 5*. Гранд отель -и этим всё сказано. Мебель "от Людовика", потолки высотой 3 метра, персонал пре-любезнейший, могут помочь даже на русском языке, что очень-очень кстати. Никаких доплат с нас не брали, даже городской налог прошел, как если бы мы жили в 3*. Завтраки -полное разнообразие: яичница-ветчинка-красная рыба-сыры. Выпечка и йогурты само собой. Все очень понравилось.

4/10 Poor

Montecatini T. "lover"

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
God beliggenhed, nedslidt, plads til forbedring
Forventningerne var ikke store, da prisen var relativ lav. Det var overraskende at værelset var så nedslidt og med så gammelt inventar. Der var et klart præg af at "vinterlukning" lige var ophørt, (Ved ikke om der har været vinterlukning) og manglende klargøring. Kloaklugt i badeværelse de 2 første dage, snavset balkon, ulækre balkonmøbler, tomt køleskab, manglende bøjler, dårlig opfølgning med toiletpapir. Aften- og natportien talte kun italiensk. Morgenmåltidet var det mest sparsomme vi har oplevet på tilsvarende 3 ophold gennem de sidste 3 år.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
In der Nähe unseres Trainingcamps

8/10 Good

Risto

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel San Marco
Hotellin henkilökunta oli todella avulista ja tehtävänsä osaavia. Vietimme hotellissa 13 yötä ja voimme todellakin suositella. Palvelu pelasi ja henkilökunta oli ystävällistä. Hotellin sijainti oli hyvä, keskustassa mutta kuitenkin rauhallisella paikalla.

8/10 Good

Tuula, Hämeenlinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel San Marco, Montecatini
lähellä keskustaa, ystävällinen ja huomaavainen palvelu, hiljainen ja rauhallinen hotelli

6/10 Okay

Alain, Le val

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hôtel San Marco Montecatini terme
Hôtel "rustique" en ce qui concerne les chambres pour les familles: un étage supplémentaire à gravir à pied. La literie est plutôt "molle". La Salle de bain fait dans les 10 m2 (à utiliser l'un après l'autre). papier peint qui date et un petit déjeuner succin les amateurs de jus de fruit lyophiliser seront ravis .

8/10 Good

Verified traveler

Liked: Room comfort

8/10 Good

mario, roma

Liked: Cleanliness, staff & service
Disliked: Room comfort