Ratings based on 55 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Tuscuny countryside

Posted Jan 20, 2017
Pros: location clean
Location: you are 10 minutes from center of town and train station
great hotel close to town but has the feeling of being in the countryside in Tuscony you are in the middle of farms and trees with view of the mountains
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

clean and nice hotel

Posted Jan 18, 2017
Pros: you feel you are on vacation
Location: great Italian country side location
Hotel located in country side setting you feel peace and the clean air at the same time it is 7 minutes from town center clean large rooms
4 out of 5
by A verified traveler

Good but not very friendly

Posted Jan 9, 2017 on Hotels
Everything satisfied. But hotel staff were not most friendly at the time of check in and out.
3 out of 5
Recommended
for Everyone
by A verified traveler from Greenwich, CT

Paper thin walls

Posted Oct 31, 2016
Pros: The staff was friendly, the reception and check-in quick, the breakfast generous. The amenities were nice
Cons: Unfortunately the conversations from the next door left us very disturbed. The walls between the rooms must be paper thin.
Location: Wonderful old city of Pistoia. We were there on a Sunday, couldn't visit the church or the famous silver altar.
4 out of 5
by Allan from Ireland

Relaxing Hotel 1 mile from Pistoia.

Posted Jul 23, 2016 on Hotels
Good Hotel, that's a 1.6 km from Pistoia centre, but has its own pool and restaurant facilities so you have everything at the hotel, the buffet breakfast was good but the wifi was only OK in the room but available at the pool area. The hotel provides a free shuttle bus into town which is needed if you don't have a car and there's free parking.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, MO

Relaxing Hotel

Posted Jun 8, 2016
Pros: Comfort, balcony, very nice bathroom, location in Tuscany.
Location: We toured the local countryside - specifically, the area of the "10 Castles" around Pescia. So this was a nice "base" for us for a few days.
Very nice hotel. Room was comfortable. Shower was Excellent !! Nice dining room. Staff was very friendly and helpful. And they gave us a "free upgrade" on our room.
4 out of 5
by A verified traveler

Posted May 24, 2016 on Hotels
Hotel was great although the location was inconvenient and a little far from the centre of town (about 25 mins walking). The food at the onsite restaurant was some of the best we had in Italy. Highly recommend if you stay at Villa Cappugi.
4 out of 5
by Steve

This traveler left a rating score only Posted Mar 2, 2016 on Hotels
5 out of 5
by Steve

This traveler left a rating score only Posted Dec 4, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2015
Pros: The Restaurant is excellent. I stayed there 5 years ago and the Restaurant is still excellent (
Cons: Make clear when facilities e.g. the swimming pool shuts for the winter when accepting advance bookings -disappointinmg was not avaible during our stay
Location: Great location to visit and explore Pistoia town and to visit other tons like Florence, Lucca etc.
Make clear when facilities e.g. the swimming pool shuts for the winter when accepting advance bookings -disappointinmg was not avaible during our stay