DO NOT STAY HERE WHILE UNDER CONSTRUCTION
Posted Dec 3, 2016
It was awful. Construction took over any relaxing areas in this hotel. The construction workers were very rude and did not care that we were guests of this hotel. We had to walk the whole way around this building to pack up our car when we left because of construction. They were pounding and sawing so loudly we could not even hear these workers of the hotel when we checked in or out. They did not serve a real meal in the restaurant due to construction. We had soup for dinner. I asked for compensation and they said they could do nothing because I booked with Expedia, so I am asking you to compensate this. Why would you give good reviews to a hotel under this much construction and we were told it has been going on since August! There were a few other rooms being used, (not many) and they were also very upset with this arrangement. I kept being told " It will be so nice when it's done" Guess what? Does not help me now! The staff were also complaining of the dust, noise and allergies to sawdust, etc. There was also a situation with a Vet confined to a wheelchair. His poor wife could not get him to where they needed to go in this hotel because they did not have the accomodations for him. We left her in tears. PLEASE help Expedia. I have another reservation coming up January 1st and I may have to cancel because I am now very concerned with going through you to get reservation. Very upset about the last one in Niagara Falls you never did anything about and now this. PLEASE RESPOND!!