Posted Apr 5, 2016
I have stayed at numerous extended stay hotels, some for a few days, like this one. And some for more than a minute month. I have never been told that cleaning service is not provided but once every five days. When we checked in here it was not once communicated to us that this was the case. Our first day here we left the room, took our dog with us so that the room could be serviced. Returned that afternoon and room was not serviced. On our way back out we went to the desk to ask that the room be serviced and we were accompanied dating by taking our pup with us. The desk attendant seemed shocked and simply said that if they were still in she would see to it. I was a bit shocked that staff was not on duty before four in the afternoon. When we returned that evening all the dirty dishes was still alive n sink and and toilet was not touched. Bed was made and clean towels left. No trash had been taken. I inquired the next day and was rather rudely told that all extended stay hotels were like this, only serviced every five days. I know this is not true. I doubt we will stay here even though the bed was comfortable and had what we expected. I will pay a bit more and stay at a residence in that has facilities that are more accommodating.