Ratings based on 314 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from US

Posted Nov 15, 2016
Pros: Great price for a comfortable room with refrigerator
Cons: Shower door did not close all the way, no ventilation in bathroom, dirty ceiling tiles in bathroom
Location: Plenty of restaurants and stores nearby
Comment from Hotel Management
Nov 17, 2016 by john, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
5 out of 5
by A verified traveler from US

Posted Nov 15, 2016
Pros: The hotel was clean and comfortable. The rooms seemed recently remodeled.
Cons: Breakfast was a little boring. Adequate but boring.
Location: Close to Pittsburgh.
Comment from Hotel Management
Nov 17, 2016 by john, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
4 out of 5
by A verified traveler from Waynesboro, United States of America

Posted Nov 2, 2016
Pros: Comfortable
Cons: Not being able to close shade in room.
Location: Good
Very nice, I enjoyed my stay. It waseems a half way point on my trip.
Comment from Hotel Management
Nov 4, 2016 by john, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
4 out of 5
by A verified traveler from US

Clean but no pool

Posted Oct 30, 2016
Other than given the keys to someone else room at check in, then walking in with my 6 year old son to see a romantic evening in motion, the hotel was great! Luckily, the occupants were not in the room and engaged in the planned activity!!!!
Comment from Hotel Management
Oct 31, 2016 by john, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Cranberry Twp.. Allow me to apologize on behalf of our hotel for the mix up at check in on your recent visit. I have shared your feedback with our front desk staff to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Mars. Kind regards,
4 out of 5
by A verified traveler

Posted Oct 25, 2016
Very comfortable and much to do all along the strip
Comment from Hotel Management
Oct 26, 2016 by John, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
5 out of 5
by A verified traveler from New Jersey

Yippee! Didn't smell cigarette smoke at all !

Posted Oct 18, 2016
Location: Close to Pittsburg, but not too close.
Clean, quiet, courteous concerned staff, great breakfast included, nicely decorated, plenty of good restaurants and stores nearby.
Comment from Hotel Management
Oct 19, 2016 by john, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
5 out of 5
by A verified traveler from md

Good location.....nice breakfast

Posted Oct 10, 2016
Pros: Location
Cons: No pool
Location: Fun fore all.....lots of dining
Nice Cozy Clean Location Quite The breakfast selection was good.
Comment from Hotel Management
Oct 11, 2016 by john, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
1 out of 5
by A verified traveler from virginia

Nightmare

Posted Sep 21, 2016
Pros: Close to Bob Evans
Cons: Update rooms and bigger rooms with bigger bathrooms
Location: Loved the location . . Close to everything I needed to enjoy my stay
Room was not that clean when I arrived . . Dirty comforters and around shower was dirty . . .i cleaned it myself . . . Not enough carts to take my luggage to my car when leaving . . . Handicap parking sucks because of having to walk so far to find a flat area to push my mom in her wheelchair . . .rooms need updating and the bathrooms were way too small . . . I was promised a handicap room and when I arrived they didn't have any handicapped rooms and it was very hard on me helping my mom . . . . The breakfast was great and the seating area was very nice at breakfast . . . Restaurants in walking distance made it very nice for me . . . I won't stay at this comfort inn again . . . .
Comment from Hotel Management
Sep 23, 2016 by John, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Cranberry Twp.. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the size of our bathrooms and our handicap parking on your recent visit. I have shared your feedback with our ownership to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Mars. Kind regards,
5 out of 5
by A verified traveler from Hatfield, PA

one night sleepover

Posted Sep 5, 2016 on Hotels
one night sleepover. no complaints! extremely nice. great price.
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
5 out of 5
by A verified traveler from Pittsburgh

Posted Sep 5, 2016 on Hotels
Stay was great! Was for girls night with my sister! Everything was great! Definitely wanna stay again
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,