The staff was very friendly. This trip was a simple overnight and check out the next morning. Arrived late at night. Was helped very well at front desk. Upon receiving room cards, we discovered at looking for bed bugs ( found none) that the room was totally disgusting. Found public hairs on all the covers and sheets, as well as on the floor blowing around like dust bunnies. Also discovered blood on all the sheets and unknown white splatters on both headboards. Also found black mold on ceiling in the bathroom. This was room 409. After contacting front desk, we were able to receive new ( cleaner sheets) , no blankets, were offered to have comforter washed and dried, but due to time restraints not acceptable. I must reiterate that the front desk staff was great. The cleaning staff however was anything but. It was clear a couple had the room and had their fun. And instead of the house keeping staff cleaning and washing stuff, they just remade everything,. Of course we cleaned what we could but really didn't sleep. Again another room was not an option or leaving due to our arrival time and leaving time in the am, other wise this would have been a total 100% no go. Very dissatisfied with overall visit.