Very Friendly and Helpful Staff
Posted Dec 4, 2016
I was visiting the Pittsburgh area for a football tournament my son was participating in. My husband and I did not travel together so I was not there for check in. Apparently there was some sort of mix up with our reservation. By the time I arrived we had been upgraded to a suite that we were very happy with. The bed was super comfy. Continental Breakfast was not only tasty with a lot of options, but the layout allowed for plenty of space to get around and get what I wanted even when the dining room was crowded. Every time I asked the staff for anything I was treated appropriately and had needs met quickly. My only 2 bad notes would be that there was some trash on the floor in the corner that housekeeping had missed and the wireless internet was only working "on and off" and it did not work when I needed it. :( My husband and son were especially happy with the free cookies at the front desk :) Overall, this is a fantastic hotel. I have stayed in many and this was very, very good for the price.