Ratings based on 1,395 Verified Reviews

3.5 out of 5
72% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Stayed after funeral for mom.

Posted Apr 5, 2017
Staff really happy and encouraging! Met all our needs right away. Will stay here again...
4 out of 5
Recommended
for Everyone
by A verified traveler from pittsburgh,pa

Nice close to airport

Posted Mar 15, 2017
Pros: Liked the location.
Staff was friendly and offered advice on dining. Had adjoining rooms which we liked. Found the room clean and bed comfortable.
3 out of 5
by A verified traveler

Hotel stay

Posted Jan 30, 2017
When we pulled up our first expression was very nice but once we walked through the door all of the experience changed. The staff automatically was rude and demanding. And if you needed anything good luck. The rooms weren't bad but the first impression with customer service was upsetting. If I didn't already pay for the room I would have gone somewhere else. And next time I will pay more to have better customer service.
3 out of 5
Recommended
for Everyone
by A verified traveler

One exit from Pittsburgh airport , great location

Posted Jan 26, 2017
One exit from Pittsburgh airport , great location & everything is near. I.e. Food / shopping . I will stay there again.
3 out of 5
by GEORGE

This traveler left a rating score only Posted Jan 22, 2017 on Hotels
1 out of 5
by Guest

bed bugs

Posted Jan 19, 2017 on Hotels
YOU GET WHAT YOU PAY FOR! I was here for 3 nights, on the first day I found a bed bug crawling on the bed, I went to the front desk to change the room. they never offer me a refund or dry clean my cloth. they were just ignorant! and guess what! I came home and three days later I start getting bitting while a sleep. bottom line this hotel is just NASTY by all means. dirty carpet, bathroom and don't hope for good breakfast because all they offer is bagels with unknown cream cheese and eggs in a plastic bag to microwave. the only good thing about this hotel is, it's near the airport.
5 out of 5
by A verified traveler

Convenient and clean

Posted Jan 19, 2017 on Hotels
Very nice, very clean, breakfast was good
5 out of 5
by A verified traveler

Convenient hotel

Posted Jan 16, 2017 on Hotels
Very nice hotel for the price
5 out of 5
by Peggy

Posted Jan 14, 2017 on Hotels
A great hotel near good shopping and restaurants.Also close to airport
4 out of 5
by Mark F

This traveler left a rating score only Posted Jan 12, 2017 on Hotels