Above and Beyond Service
Posted Oct 31, 2016
Not only is this one of the nicer hotels in Pittsburgh, but the staff goes above and beyond what a regular staff does to ensure your comfort and enjoyment.
I forgot a bag of mine at the hotel, and only realized what I had done when I got home. I called the hotel, and received a reply almost immediately that my bag had been located, and was shipped to me. I received it two days later, and cannot explain how thankful I am.
I've stayed here twice, and will only stay at this hotel going forward when visiting the city of Pittsburgh!