Ratings based on 730 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from FL

excellent staff, very welcoming, needs an update

Posted Jun 13, 2017
Cons: The beds need updated. The furniture and fixtures are really out of date. They need to put some money into the rooms.
The staff was awesome. Anything I needed they were there to help. The little restaurant in the hotel and room service were amazing. They didn't charge excessive fees for room service (like most hotels) and they would offer my son free refills of his chocolate milk in the AM. The cleaning staff did a great job. The hotel room was really clean, and they wouldn't touch any of our stuff. They went as far as to leave notes if needed. Just really nice. The only fault of the hotel is the very uncomfortable beds. These beds have to be 10 years old. They dipped and were awful. A bed is important, and if it wasn't for the great service and cleanliness of the hotel I would have checked out.
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Bad pillows

Posted Jun 12, 2017
Great overall stay. Had to buy pillows to sleep. Would stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Shopping and restaurants nearby

Posted Apr 18, 2017
Pros: Very clean hotel with restaurant inside - Happy hour is a plus
Location: Close to shopping mall and restaurants.
The hotel staff is friendly and the rooms are very clean.
4 out of 5
by Anna

Nice night

Posted Mar 27, 2017 on Hotels
It was good my favorite Pittsburgh hotel....however there was a scuffle during the night outside my door
5 out of 5
by A verified traveler

Fun great beautiful fountains

Posted Mar 25, 2017 on Hotels
Had a great time. Beautiful, clean and very friendly staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved the palm trees and waterfalls!

Posted Mar 22, 2017
So beautiful! Such a cool experience! Also loved the hot breakfast and the fact that the rooms were actually suites with living room and kitchen areas. The only downside was that the living room couch wasn't super comfortable due to being a sofa bed. But that's worth it if we're ever staying over with kids!
5 out of 5
by Albert

Embassy Suites Pittsburgh Airport

Posted Mar 21, 2017 on Hotels
location, facilities, room, breakfast, manager's evening hour. All were good
5 out of 5
by Angie

This traveler left a rating score only Posted Mar 21, 2017 on Hotels
4 out of 5
by A verified traveler

Posted Mar 13, 2017 on Hotels
The hotel was nice, but it was a cold weekend and there quite a cold draft in our room.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 9, 2017 on Hotels