Ratings based on 449 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Harrisburg, Pa

big room

Posted Feb 1, 2016
Pros: best free buffet of any previous hotel
Cons: hassle free parking
Location: the PPG Aquarium is incredible!!!
very professional and courteous staff. close to great shopping and dining.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jan 29, 2016
We had a great experience at the Hyatt house on the south side of Pittsburgh.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Place for a Steelers Game

Posted Jan 22, 2016
We were only in town for one evening, to attend the Steelers, game and found this place to be perfect. The staff checking us in were helpful and very polite.They provided us a thorough overview of the place. We had all the amenities needed in our room, in addition to a view of the river. There were nice breakfast selections, including hot dishes and fresh fruit. We took a shuttle from the hotel to the game, and public transportation, a rail, to a hotel shuttle stop on our way back. Very nice for the price. If we ever have an occasion to return I would consider the Hyatt House first.
4 out of 5
Recommended
for Everyone
by A verified traveler from pa

Nice hotel

Posted Jan 18, 2016
It was a positive experience. The staff was friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bradford, PA

Overnight stay while visiting family

Posted Dec 29, 2015
The hotel itself was very new and clean. The location was excellent - close to restaurants, shopping and entertainment. The room was comfortable and functional. The bed was a little firm for my taste, but my husband liked it fine.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2015
Excellent hotel to stay at no matter the reason. Great location with many things to do around it & very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 25, 2015
Love these hotels. Great rooms. Always comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Butler

Other than the fact that I called the night before

Posted Dec 23, 2015
I was ensured the night before that early check in was not a problem at 1:30PM the next day and then a staff member argued with me at the front desk that "no one told me that". I had a great stay otherwise. It was the other front desk personnel than the one actually taking care of me that was arguing with me.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Dec 23, 2015
Super,super,super,
5 out of 5
Recommended
for Business Travelers
by A verified traveler from JOHNSTOWN, PA

THIS HOTEL WAS VERY CONVENIENT FOR OUR STAY.

Posted Dec 22, 2015
Pros: VERY ECOFRIENDLY WHICH WAS A NEW EXPERIENCE.
Cons: THE TV HAD SOME PROBLEMS EVEN AFTER GETTING A NEW REMOTE CONTROL SO WE REPORTED THIS TO THE FRONT DESK ON CHECK OUT.
Location: GREAT LOCATION, CLOSE TO SHOPPING, RESTAURANTS, MOVIE THEATRE, CHEESECAKE FACTORY, WAFFLES FOR BREAKFAST EVEN THOUGH THEY HAVE IT AT THE HOTEL.
THE STAFF WAS VERY ACCOMMODATING, OFFERING THE SHUTTLE SERVICE TO PICK UP OUR FAMILY MEMBER WHO LIVED CLOSE BY AND TAKING US ALL TO OUR VENUE. I WOULD STAY HERE AGAIN FOR ITS PROXIMITY TO MANY PLACES WE VISIT AND CLOSE TO OUR FAMILY.