Free daily buffet breakfast
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Reviews of Hampton Inn Pittsburgh/Greentree

2.5 out of 5
Hampton Inn Pittsburgh/Greentree
555 Trumbull Dr, Pittsburgh, PA

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1000 reviews" "
Rating 8 - Good. 309 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice clean
Stayed 1 night in Apr 2024
Response from Rebecca on Apr 15, 2024
Thank you for staying with us. We appreciate your great feedback and rating. We hope to see you again next time!

8/10 Good

Ronald

Traveled with partner
Price and closeness to the city
Stayed 2 nights in Apr 2024
Response from Rebecca on Apr 10, 2024
Thank you for staying with us. We appreciate your feedback and rating. We hope to see you again next time you are in the city!

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tough to find unless you know exactly where you are going.
Stayed 2 nights in Apr 2024
Response from Rebecca on Apr 8, 2024
Thank you for staying with us. We appreciate your feedback and rating! We hope to see you again if you are ever back in the city!

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always polite and helpful! Good breakfast included.
Stayed 3 nights in Mar 2024
Response from Rebecca on Apr 1, 2024
Thank you for staying with us. We appreciate your feedback and great score. We hope to see you again next time you are in the city.

8/10 Good

Kenneth

Stayed 1 night in Mar 2024
Response from Rebecca on Apr 18, 2024
Thank you for staying with us. We appreciate the great rating. We hope to if you are ever back in the area you will choose us for your logging needs!

6/10 Okay

Fredric

Business traveler
no maid service and security deposit unnecessary
Stayed 2 nights in Mar 2024
Response from Rebecca on Mar 27, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Kidist

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great area
Stayed 2 nights in Mar 2024
Response from Rebecca on Mar 27, 2024
Thank you for staying with us. We appreciate your feedback and great rating. We hope to see you again the next time you are in the city!

6/10 Okay

Aishwarya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rebecca on Mar 19, 2024
Thank you for staying with us. We apprecaite your feedback. We hope to see you again!

6/10 Okay

Rene

Traveled with partner
Disliked: Cleanliness
We had a great check in. Gave us a list of area restaurants that we really appreciated since we were looking for something to eat. The room seemed was ok. The couch had hair all over it, almost like a dog was on the couch. I flipped the cushions, and the other side was not that much better. Not very tidy. Seemed like floor wasn’t swept too throughly. Missing a tile and a light bulb was out. Bed was comfortable. Shower was ok. Shampoo they provided was out. Good thing I bring my own. Breakfast was good. Overall, we would not stay at this particular hotel again.
Stayed 1 night in Feb 2024
Response from Rebecca on Mar 4, 2024
Thank you for staying with us. We appreciate your feedback. I am sorry to hear you had issues with your room. A clean ready room is the key to a great stay. We will look into this so other are not also disappointed. We hope you would give us another chance if you are ever back in the city!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quiet, & Staff was so friendly!
Stayed 1 night in Feb 2024
Response from Rebecca on Feb 19, 2024
Thank you staying with us. We appreciate the great rating and score. We will see you again next time!

10/10 Excellent

Mike

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Friendly and helpful. Breakfast was very good with plenty of choices. Will come again.
Stayed 2 nights in Feb 2024
Response from Rebecca on Feb 19, 2024
Thank you staying with us. We appreciate the great rating and score. We will see you again next time!

10/10 Excellent

Mike

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, helpful and accommodating. Food was very good. Lots of healthful choices. Room was clean and comfortable. Will come again
Stayed 1 night in Feb 2024
Response from Rebecca on Feb 12, 2024
Thank you for staying with us. We appreciate your feedback and great rating! See you back next time!

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, safe, quiet, easy parking
Stayed 1 night in Jan 2024
Response from Rebecca on Feb 5, 2024
Thank you for staying with us. We appreciate your great rating and feedback! We hope to see you again the next time you are in the city!

10/10 Excellent

rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hampton always are good.. very consistent..
Stayed 1 night in Jan 2024
Response from Rebecca on Feb 5, 2024
Thank you for staying with us. We appreciate your great rating and feedback! We hope to see you again the next time you are in the city!

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rebecca on Jan 23, 2024
Thank you for staying with us. We appreciate the great rating. We hope to see you again next time!

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was sufficient. The decor was old time. It could definitely use an update. Brighten the rooms and decor. Otherwise, it's completely perfect.
Stayed 1 night in Jan 2024
Response from Rebecca on Jan 22, 2024
Thank you for staying with us! We appreciate your great rating and feedback. We hope to see you again the next time you are in the city!

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfy.
Stayed 1 night in Jan 2024
Response from Rebecca on Jan 17, 2024
Thank you for staying with us. We appreciate your great rating and feedback. We hope to see you again the next time you are in the city!

10/10 Excellent

Neetu

Good
Response from Rebecca on Feb 12, 2024
Thank you for staying with us. We appreciate your feedback and great rating! We hope to see you back next time!

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from Rebecca on Jan 10, 2024
Thank you for staying with us. We appreciate your business and great rating! We hope to see you again the next time you are in the city!

2/10 Terrible

Dmitri

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
broken shower, dirty carpet, dirty bed sheets
Stayed 1 night in Dec 2023
Response from Rebecca on Jan 8, 2024
Thank you for staying with us. We appreciate your business and feedback. We hope the next time you are in the city you will give us a second chance.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Rebecca on Jan 8, 2024
Thank you for staying with us. We appreciate your business and great rating! We hope to see you again the next time you are in the city!

6/10 Okay

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Rebecca on Jan 8, 2024
Thank you for staying with us. We appreciate your business and rating. We hope to see you again the next time you are in the city!

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Rebecca on Jan 5, 2024
Thank you for staying with us. We appreciate your business and rating. We hope to see you again next time you are in the city.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Rebecca on Dec 29, 2023
Thank you for staying with us. We appreciate your business and great rating. We hope to see you again the next time you are in the city!

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rebecca on Dec 27, 2023
Thank you for staying with us. We appreciate your business and great rating. We hope to see you again next time you are in the city!

4/10 Poor

Gustavo

Traveled with partner
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Rebecca on Dec 27, 2023
Thank you for staying with us. We appreciate your business and we are sorry to see you did not enjoy your stay. We hope if you are ever back in the city you will give us a second chance.

8/10 Good

Sharmila

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Rebecca on Feb 5, 2024
Thank you for staying with us. We appreciate your rating! We hope to see you again the next time you are in the city!

8/10 Good

Catherine M, Raleigh

Stayed 2 nights in Dec 2023
Response from Rebecca on Jan 8, 2024
Thank you for staying with us. We appreciate your business and rating. We hope to see you again the next time you are in the city!

10/10 Excellent

Jackie

Every single staff member we encountered was very kind, friendly and helpful. Susan was absolutely amazing.
Stayed 1 night in Dec 2023
Response from Rebecca on Dec 12, 2023
Thank you for staying with us. We appreciate your great feedback!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Rebecca on Dec 12, 2023
Thank you for staying with us. We appreciate your great rating!

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building, staff was pleasant, breakfast was good, I've better.but all that was needed to start the day. No top sheet on the bed.and.the mattress was a bit to hard for me but my wife slept well.
Stayed 1 night in Dec 2023
Response from Rebecca on Dec 11, 2023
Thank you for staying with us. We appreciate your feedback. We hope to see you again the next time you are in the city!

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Great recommendation for dinner.
Stayed 1 night in Nov 2023
Response from Rebecca on Nov 20, 2023
Thank you for staying with us. We appreciate your feedback. We hope to see you again the next time you are in the city!

10/10 Excellent

MItchell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Rebecca on Nov 20, 2023
Thank you for staying with us. We appreciate your business. We hope to see you again the next time you are in the city!

2/10 Terrible

Stacy

Traveled with family
Disliked: Amenities
We never got our room!!!! The hotel was overbooked!!! After a long day of traveling we had NO room! Idk how this happens, but it was terrible!!! Completely unacceptable!! Thankfully the front desk staff found us a room at a nearby hotel!
Stayed 2 nights in Nov 2023
Response from Rebecca on Nov 20, 2023
Thank you for your feedback. We are sorry for the inconvenience of not having your booked room. During peak nights this sometimes happens to hotels everywhere. We hope the next time you are in the city you will give us another try.

8/10 Good

Kari

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Rebecca on Nov 15, 2023
Thank you for staying with us. We appreciate your business. We hope to see you again next time you are in the city!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was very pleasant!
Stayed 1 night in Oct 2023
Response from Rebecca on Oct 23, 2023
Thank you for staying with us. We appreciate the great feedback and rating. We hope to see you again next time you are in the city!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was tucked away and quiet!
Stayed 1 night in Oct 2023
Response from Rebecca on Oct 23, 2023
Thank you for staying with us. We appreciate the great feedback and rating. We hope to see you again next time you are in the city!

2/10 Terrible

Eric

Stayed 1 night in Oct 2023
Response from Rebecca on Oct 18, 2023
Thank you for staying with us. We appreciate your rating. We are sorry to hear you did not enjoy your stay. We hope if you are ever in the city again you will give us a second chance.

10/10 Excellent

Jessica, MIRA LOMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Rebecca on Oct 16, 2023
Thank you for staying with us. We appreciate your great rating! We hope to see you again the next time you are in the city!

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Rebecca on Oct 16, 2023
Thank you for staying with us. We appreciate your great rating! We hope to see you again the next time you are in the city!

8/10 Good

Anne Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pittsburgh choice!
Room was nice, plug next to bed didn’t work and my electronics didn’t charge, the air conditioner shut off in the middle of the night. Breakfast was good!
Stayed 1 night in Oct 2023
Response from Rebecca on Oct 10, 2023
Thank you for staying with us. We appreciate your great feedback. We hope to see you again if you are ever back in the city!

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked accessibility Disliked Hilton app. Hard to navigate.
Stayed 1 night in Oct 2023
Response from Rebecca on Oct 3, 2023
Thank you for staying with us. We appreciate the great rating. We hope to see you again next time you are in the city!

10/10 Excellent

Aneka

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. The room was lovely.
Stayed 1 night in Sep 2023
Response from Rebecca on Sep 29, 2023
Thank you for staying with us. We appreciate your great rating! We hope to see you again the next time you are in the city!

10/10 Excellent

MaryAnn

Business traveler
Liked: Amenities
The room was particularly nice. Cozy and comfortable
Stayed 2 nights in Sep 2023
Response from Rebecca on Nov 2, 2023
Thank you for staying with us. We appreciate your business. We hope we will see you again next time you are in the city.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Huge bathroom. Quiet. Easy parking and helpful staff.
Stayed 2 nights in Sep 2023
Response from Rebecca on Sep 27, 2023
Thank you for staying with us. We appreciate your feedback and hope to see you again next time you are in the city.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable
Stayed 1 night in Sep 2023
Response from Rebecca on Sep 28, 2023
Thank you for staying with us. We appreciate your great rating. We hope to see you again the next time you are in the city.

4/10 Poor

Lee, New York

Disliked: Amenities, property conditions & facilities
This property is beat up.
Stayed 4 nights in Sep 2023
Response from Rebecca on Sep 25, 2023
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Julie

Stayed 2 nights in Sep 2023
Response from Rebecca on Sep 25, 2023
Thank you for staying with us. We appreciate your feedback. We hope to see you again the next time you are in the city.

8/10 Good

Dianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Rebecca on Sep 22, 2023
Thank you for staying with us. We appreciate the rating. We hope to see you again next time!

8/10 Good

James

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Rebecca on Sep 22, 2023
Thank you for staying with us. We appreciate the rating. We hope to see you again next time!