Wonderful hotel and staff
Posted Mar 7, 2017
Not only was the hotel nice and clean, but the staff here was EXCELLENT! We arrived a few hours before our check in time and Chelsea at the front desk was wonderful. Not only was she super friendly, but she made sure that we had something to do until we could check in. She had several suggestions on what we could do and even gave us coupons that we could use. She gave us our parking pass so at least we could park, and we went to the museum across the street. You honestly just don't see customer service like that anymore. The entire staff was friendly, always smiling, and very helpful. I will be staying at this hotel the next time I am in Pittsburgh for sure.