Weekdays, ok....Weekend, not ok
Posted Aug 8, 2016
We arrived on a Wednesday and had an OK stay until Friday, although our room was not vacuumed or mopped. On Friday, we came back around 10:30pm and all parking spaces were full and at least 4 cars were waiting to park. Whether they oversold or other people were getting into the lot to go to the local bars (as the staff claimed), I don't know. I do know that the staff dismissed the idea of having those without parking tags towed. So, we were shown a spot, in the parking lot where we could leave our car, in what was the driveway, but where other cars could still get around. This happened on Saturday night as well. When we got into our hotel room on Saturday night at around 8pm, we noted that our trash had been emptied, soap thrown out and towels removed. Our beds were unmade and they left us 3 washcloths and 3 DAMP bath towels. We requested dry towels and mentioned our beds were not made, floors were not vacuumed or mopped and no soap. We were told they didn't have any more towels (we hung the damp towels over chairs to dry overnight). They were apologetic about beds not made and floors being dirty but offered no service to have them made or cleaned. During the night, we were awakened by people banging on doors for around 10 minutes. They have a security officer and cameras of all the floors at the desk, but maybe they didn't notice. We could hear people moaning in the room next door, water turning on etc... Won't stay there again!