Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

Posted Aug 17, 2015
My daughter & I stayed here for a night while visiting my son, who is college nearby. The room, and hotel, are recently remodeled. Everything was very clean, the mattresses were very comfortable (sometimes hotel mattresses are a bit lumpy). We will definitely stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Akron, Ohio

Room not quite as advertised

Posted Jul 20, 2015
The room showed 2 queens and a sofa bed on the hotel website. Once checked in, the room did NOT have a sofa bed. We called the front desk to order a roll away bed and waited 45 minutes only to receive a call back stating that they had no roll aways for the night because "no one turned them in". Arrived for the breakfast the next morning to find the lobby area full of plaster/drywall sanding dust so thick in the air it looked like a fog had rolled in. Hard to imagine why the workers would be sanding on a Sunday morning while there was food out 15 feet away. Overall, this has been a good place to stay (3-4 years in a row while visiting the loac amusement park), but disappointent this time around.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dayton, OH

In and out.

Posted Jun 8, 2015
Pros: The location and price per room.
Cons: There should have been better Quality Assurance done to the completed rooms. Several issues were evident in my room that needed to be corrected.
We were back in Pittsburgh for an overnight stay. Since this hotel is undergoing major renovations to the rooms, lobby and entire area, the place was a bit untidy. There was construction material left in one of the elevators and therefore was not usable. Despite these minor inconveniences, overall I would recommend this hotel to anyone coming into the area. The price was good, the breakfast was nice and the hotel was generally quiet..
2 out of 5
by A verified traveler from Allentown, PA

Problem was part of policy!!

Posted Jun 8, 2015
Pros: Breakfast was satisfactory.
Cons: There should at least be a warning about not making up the Sofa Bed.
Location: We were in town for a graduation a family party. My daughter lives in the area and myother 4 children and their families stayed in other hotels.
Arrived late in evening. Checked in and went to room. I had mentiontion my choice of a King bed with a Sofa Bed was because I was traviling with my adult son. When we got to the room the Sofa Bed was not even open. It was brand new with plastic still covering the mattress pad. We could not find linens of blanket. My son went to the front desk and was given sheets and pillow cases but no blanket. he is a large man, so I had told him to take the King. I am a fairly small woman, so I chose the sofa bed and had to use the extra bath towel for a blanket. At check out, I reported the problem i had experienced. I was told that they {staff} were not allowed to make up the sofa bed! They also said the linens and blanket were in an armoire. We had not been able to find them. Overall, I was very unhappy with the experience. Patricia A. Ryder
3 out of 5
Recommended
for Couples
by Jason from Ohio

Concert

Posted Jun 2, 2015 on Hotels
Air conditioner was broke and louder than any semi Truck I've ever heard
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2015
Quick and friendly check-in and a fabulous breakfast!!!
3 out of 5
Recommended
for Couples
by A verified traveler

So so stay

Posted May 27, 2015 on Hotels
room was very clean. However, the AC in our room was terrible. Did not cool the room down. Plus, housekeeping did not bother to clean our room the second day.
2 out of 5
Recommended
for Families
by Frank from Syracuse

Do better

Posted May 26, 2015 on Hotels
Terribly unclean room. Moldy ice tray, dusty bathroom. Drywall pieces on the floor. They need to clean the room if maintenance is being done. Impressions count.
2 out of 5
Recommended
for Families
by A verified traveler

HOTEL ACCOMMODATIONS

Posted May 19, 2015 on Hotels
The hotel was under construction. Tried three different rooms before somewhat satisfied. Still not fully satisfied but had to stay since room was pre-paid for. Wallpaper was peeling off of wall. Non-smoking room smelled like smoke. Internet was down and could not be used. Hotel should of offered refund so I could stay somewhere else. Was on business and needed internet and had no service. Will never stay at this hotel again and would not recomment this hotel to anyone!
4 out of 5
Recommended
for Everyone
by A verified traveler from Hummelstown, Pa.

Good location, fair price

Posted Apr 15, 2015
Pros: Location, price, and the pleasant workers.
Cons: Getting into the hotel parking lot, depending on the direction you are coming from, and lighting in rear of the building.
Location: Location is great, I am not aware of the things to do in the area, I just go home in Clairton,
Things got off to a bad start. Since they are renovating the hotel, there were a shortage of rooms, and they wanted to put me into room 117 on the basement floor next to the door, and the room was terrible. I of course complained and ended up in room 223 on the main floor, which was a room for the handicap, but it was clean, and not smelly. other than that it was a good experience.
Comment from Hotel Management
Apr 17, 2015 by David C., Hotel Management
Thank you for leaving information about your stay for your fellow travelers! It is only through honest and candid feedback such as yours that folks can make a fair and informed decision. I regret that your stay got off to a bad start, or so it appeared, until our staff recognized that there was an issue and responded quickly and swiftly to ensure your satisfaction. As you mentioned, our great hotel is currently under renovations. As you can expect, there are sometimes minor setbacks that we have due to rooms being closed for the project and such. Even so, we have been trying hard to ensure that the we leave no inconveniences to our guests. We are glad that the staff and most the guests are excited to see the new look and it will all be complete by summer! I want to invite you back to enjoy the new look. Please stop in and see us this summer, we would love to leave a good impression again!