Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Aug 4, 2016
It's a very nice hotel. Just been inverted. The only thing is that the room isn't that big if u have kids.
Comment from Hotel Management
by Zack, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. on your next visit to the area, please contact me personally. If available, I'm more than willing to upgrade to one of our king suites, at no additional cost. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Zachary Chauvet General Manager HIE Pittsburgh-North
5 out of 5
by A verified traveler

PA Greg

Posted May 24, 2016 on Hotels
We enjoyed our stay at this hotel. Very nice and clean room, as well as the entire hotel. Would highly recommend.
Comment from Hotel Management
Jul 19, 2016
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We look forward to your next visit! Safe journeys, Zachary Chauvet General Manager HIE Pittsburgh-North
5 out of 5
by Julie

Super nice hotel

Posted May 10, 2016 on Hotels
This hotel was nice and clean, the staff very friendly and the breakfast was was delicious with plenty of choices!
Comment from Hotel Management
Jul 19, 2016
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Zachary Chauvet General Manager HIE Pittsburgh-North
5 out of 5
by Donna

Posted May 9, 2016 on Hotels
Comment from Hotel Management
by Zachary, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We look forward to your next visit! Safe journeys, Zachary Chauvet General Manager HIE Pittsburgh-North
5 out of 5
by Deborah

Posted May 1, 2016 on Hotels
Comment from Hotel Management
by Zachary, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We look forward to your next visit! Safe journeys, Zachary Chauvet General Manager HIE Pittsburgh-North
4 out of 5
by A verified traveler

Posted Apr 23, 2016 on Hotels
good everywhere except weak fitness room
Comment from Hotel Management
by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are currently working on updating our fitness equipment & enlarging our workout facility. We hope to have this completed by next year. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Zachary Chauvet General Manager HIE Pittsburgh-North
3 out of 5
by A verified traveler

Two night stay with no sleep

Posted Apr 9, 2016
Two night stay and no sleep! The noise from other quest was out of control and staff did nothing but put notes by the elevators to not yell, scream, and run.
5 out of 5
by Courtney

This traveler left a rating score only Posted Apr 6, 2016 on Hotels
5 out of 5
by Kathleen from Tyrone, Pa

Excellent stay!

Posted Mar 30, 2016 on Hotels
When we arrived we were immediately greated by the gentleman at the front desk. He was very friendly and helpful. Our room was very clean and I love the fact that they are using laminate flooring instead of carpet. Bathroom was also very clean and the shower was wonderful. Excellent water pressure. The hotel had a washer and dryer was a big plus.
5 out of 5
by steve

This traveler left a rating score only Posted Nov 24, 2015 on Hotels