Ratings based on 824 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

fell good

Posted Apr 15, 2017
The room is clean and fell comfort. Hotel conditions is good. Breakfast is good. The staff is kindness. I will recommend this hotel to my friends.
Comment from Hotel Management
Apr 16, 2017 by Jasmine, Hotel Management
Thank you for taking the time to leave us a good review. I will pass along your comments to our staff. We hope to see you again the next time you visit Pittsburgh.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2017
Hotel was very clean & up to date. Staff was very nice. Breakfast was delicious!
Comment from Hotel Management
Apr 10, 2017 by Jasmine, Hotel Management
Thank you so much for taking the time to leave us a nice review. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seneca Falls, NY

Convenient to Pittsburgh

Posted Mar 31, 2017
Very nice and clean hotel. Good breakfast with a lot of choices. The best part about our stay at this hotel was the fact that the hotel provided a free shuttle to downtown Pittsburgh and back. We were able to get dropped off at several choices including Station Square, the Strip District, and Downtown. This made it so convinienent to see Pittsburgh without the hassle of trying to drive around.
Comment from Hotel Management
Apr 2, 2017 by Jasmine, Hotel Management
Thank you for taking the time to leave us a review. We strive to ensure every guest stay is as positive as yours. We hope to see you again the next time you visit Pittsburgh.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

Perfect for families.

Posted Mar 30, 2017
Stayed here while we were visiting the Children's museum and zoo. Room was super clean and very large. The ceiling was very low in certain sections of the hotel. May be an issue if you're really tall. Other than that, it was clean and breakfast was good.
Comment from Hotel Management
Apr 2, 2017 by Jasmine, Hotel Management
Thank you for taking the time to leave us a review. I will pass along your comments to our staff. Please visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with awesome breakfast

Posted Mar 22, 2017
The hotel was awesome. Very cooperative personnel, clean rooms and lobby, and spacious room. The most attractive feature was breakfast which included so many delicious items for the price we paid. Thanks to all the hotel personnel and managers!
Comment from Hotel Management
Mar 23, 2017 by Jasmine, Hotel Management
We are glad to hear you enjoyed your stay. We strive to ensure every guest stay is as positive as yours. I will surely pass along your comments to our staff. We hope to see you again the next time you visit Pittsburgh.
3 out of 5
Recommended
for Everyone
by A verified traveler

Pool under maintenance

Posted Feb 24, 2017
The main reason we picked this hotel was because of the pool. I needed to entertain my girls while husband had our only car away at business for 4 days. Got there and no pool working, they couldn't give any $ off since booked through Expedia.
Comment from Hotel Management
Mar 15, 2017 by Jasmine, Hotel Management
Thank you for taking the time to leave us a review. I am sorry to hear we could not accommodate you during your stay. We strive to make each stay as pleasant and comfortable as possible. I hope you will give us a chance by staying with us again to show you an exceptional visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Berwick Pa

Great place to stay

Posted Feb 21, 2017
Pros: All the free stuff & the location. A lot of stuff to do. Mall @ Robinson, Tanger Outlets, two casinos, all of the shops.
Cons: Nothing, this is the best hotel.
Location: Check two above
FREE shuttle service to anywhere down town, I always tip the drivers both ways. Room was very clean, bed was big, & they have a mini refrigerator. The FREE breakfast in the morning is really good & FREE parking. A lot of places in Pittsburgh sock you $25 to $35 a night. Key word FREE. Staff is very friendly.
Comment from Hotel Management
Mar 15, 2017 by Jasmine, Hotel Management
We are glad to hear you enjoyed your stay. We strive to ensure every guest stay is as positive as yours. I will pass along your comments to our staff. We hope to see you again the next time you visit Pittsburgh.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very easy to get to and park!

Posted Feb 6, 2017
This is our second time staying at this hotel and both stays have been perfect! Every staff member is kind and courteous, the rooms are clean and spacious and the free shuttle to the casino was perfect! The breakfast is also very good! We will continue to stay at this hotel every trip we make to Pittsburgh!
Comment from Hotel Management
Feb 7, 2017 by Jasmine, Hotel Management
We are glad to hear you enjoyed your stay. Thank you for taking the time to rate your stay 5 out of 5. We strive to ensure every guest stay is as positive as yours. We look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jan 23, 2017 on Orbitz
Pros: Good location; nice attractions nearby.
Staff was friendly. Nice lobby area. Free parking a plus!
Comment from Hotel Management
Feb 7, 2017 by Jasmine, Hotel Management
Thank you for taking the time to leave us a great review. We hope to see you again the next time you visit Pittsburgh.
4 out of 5
by A verified traveler

Posted Jan 23, 2017 on Hotels
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Thank you for rating your stay 4 out of 5 stars. We hope to see you again the next time you visit Pittsburgh.