Ratings based on 831 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Good hotel in Pittsburgh

Posted May 24, 2017
I booked wrong Hotel location but it turned out to be a good location. Best part had to be that it was next to a mall that was be demolished except for a Giant Eagle market that is still open and looked abandoned. Bad part is found a Stink Bug in the room but hotel was apologetic and credit me a night. Breakfast was good and staff was great
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Close to Downtown w/out Dowtown prices

Posted May 16, 2017
Pros: Silly to say? but the towels were luxurious! Although I didn't partake, they lay out a delicious looking complimentary breakfast.
Cons: There wasn't an easy chair for reading or T.V, viewing, only the desk chair.
Location: Great to be in the suburbs and yet so close to town. If you're into Tiffany stained glass don't miss the big Presbyterian church downtown. T
I was greeted warmly and yet professionally. The room was spotlessly clean. Sadly on my first night a conference was being held that had attracted a crowd of young people and a bunch of them held an 'all-nighter' in the room next to mine, but the following two nights were blissfully quiet. The location is great, less than half mile hop onto the highway and five minutes into downtown.
Comment from Hotel Management
May 18, 2017 by Jasmine, Hotel Management
Thank you for taking the time to leave us a friendly review. I am glad to hear you enjoyed your stay! I also apologize for having noisy neighbors. Please note, if you ever decide to stay with us again do not hesitate to call if your neighbors are a little noisy. We try our best to ensure every guest stay is pleasant and comfortable. We hope you will stay with us again the next time you visit Pittsburgh.
4 out of 5
Recommended
for Everyone
by A verified traveler

fell good

Posted Apr 15, 2017
The room is clean and fell comfort. Hotel conditions is good. Breakfast is good. The staff is kindness. I will recommend this hotel to my friends.
Comment from Hotel Management
Apr 16, 2017 by Jasmine, Hotel Management
Thank you for taking the time to leave us a good review. I will pass along your comments to our staff. We hope to see you again the next time you visit Pittsburgh.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2017
Hotel was very clean & up to date. Staff was very nice. Breakfast was delicious!
Comment from Hotel Management
Apr 10, 2017 by Jasmine, Hotel Management
Thank you so much for taking the time to leave us a nice review. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seneca Falls, NY

Convenient to Pittsburgh

Posted Mar 31, 2017
Very nice and clean hotel. Good breakfast with a lot of choices. The best part about our stay at this hotel was the fact that the hotel provided a free shuttle to downtown Pittsburgh and back. We were able to get dropped off at several choices including Station Square, the Strip District, and Downtown. This made it so convinienent to see Pittsburgh without the hassle of trying to drive around.
Comment from Hotel Management
Apr 2, 2017 by Jasmine, Hotel Management
Thank you for taking the time to leave us a review. We strive to ensure every guest stay is as positive as yours. We hope to see you again the next time you visit Pittsburgh.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

Perfect for families.

Posted Mar 30, 2017
Stayed here while we were visiting the Children's museum and zoo. Room was super clean and very large. The ceiling was very low in certain sections of the hotel. May be an issue if you're really tall. Other than that, it was clean and breakfast was good.
Comment from Hotel Management
Apr 2, 2017 by Jasmine, Hotel Management
Thank you for taking the time to leave us a review. I will pass along your comments to our staff. Please visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with awesome breakfast

Posted Mar 22, 2017
The hotel was awesome. Very cooperative personnel, clean rooms and lobby, and spacious room. The most attractive feature was breakfast which included so many delicious items for the price we paid. Thanks to all the hotel personnel and managers!
Comment from Hotel Management
Mar 23, 2017 by Jasmine, Hotel Management
We are glad to hear you enjoyed your stay. We strive to ensure every guest stay is as positive as yours. I will surely pass along your comments to our staff. We hope to see you again the next time you visit Pittsburgh.
3 out of 5
Recommended
for Everyone
by A verified traveler

Pool under maintenance

Posted Feb 24, 2017
The main reason we picked this hotel was because of the pool. I needed to entertain my girls while husband had our only car away at business for 4 days. Got there and no pool working, they couldn't give any $ off since booked through Expedia.
Comment from Hotel Management
Mar 15, 2017 by Jasmine, Hotel Management
Thank you for taking the time to leave us a review. I am sorry to hear we could not accommodate you during your stay. We strive to make each stay as pleasant and comfortable as possible. I hope you will give us a chance by staying with us again to show you an exceptional visit.
3 out of 5
by Subramanian

HH Stay

Posted Feb 21, 2017 on Hotels
Pool was not in working condition, could not do anything after checked in
Comment from Hotel Management
Mar 15, 2017 by Chad, Hotel Management
Thank you for taking the time to leave us a review. I apologize for the inconvenience of the pool being down due to maintenance. We hope you will stay with us again to make a better impression.
5 out of 5
Recommended
for Everyone
by A verified traveler from Berwick Pa

Great place to stay

Posted Feb 21, 2017
Pros: All the free stuff & the location. A lot of stuff to do. Mall @ Robinson, Tanger Outlets, two casinos, all of the shops.
Cons: Nothing, this is the best hotel.
Location: Check two above
FREE shuttle service to anywhere down town, I always tip the drivers both ways. Room was very clean, bed was big, & they have a mini refrigerator. The FREE breakfast in the morning is really good & FREE parking. A lot of places in Pittsburgh sock you $25 to $35 a night. Key word FREE. Staff is very friendly.
Comment from Hotel Management
Mar 15, 2017 by Jasmine, Hotel Management
We are glad to hear you enjoyed your stay. We strive to ensure every guest stay is as positive as yours. I will pass along your comments to our staff. We hope to see you again the next time you visit Pittsburgh.