Ratings based on 1,400 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Mena, United States of America

Great location, quiet stay

Posted Oct 25, 2016
Pros: The location was perfect for all we wanted to do while visiting for 3 days. The breakfast was more generous than most business class hotels and the staff was very friendly, we chose this hotel because it was pet friendly. Our view was incredible as we looked right at Heinz Field. The freeway seemed close enough to touch but traffic noise was minimum. There is a great restaurant and area a block away with lots of choices and fun nightlife.
Cons: The shower head had a significant amount of black mildew and everyglass we used in the room or from the bar was dirty.
Location: This is the perfect location for football or baseball games, visiting carnegie museum or the casino. Uber service from here to the strip was great!
Comment from Hotel Management
Oct 30, 2016 by Sara, Hotel Management
Thank you so much for your feedback, we look forward to seeing you again soon. Sara McMillan Assistant General Manager
5 out of 5
by A verified traveler from US

Great location!

Posted Oct 24, 2016
Pros: Location, clean, comfortable room!
Cons: I wish there was a hot tub in the pool area, but that would definitely not deter me from staying there again, the pool was nice!
Location: Heinz Field, Stage AE, PNC Park, shops, bars and restaurants!
Clean room and hotel, friendly staff, great breakfast! The hotel is literally a 30 second walk from PNC Park, and 2 minutes to Heinz Field and Stage AE and the amazing bars and restaurants in the area. Overnight parking was a cost, but it was a safe, gated lot you can only access after check in, and we didn't have to worry about driving or parking! I would definitely recommend and would stay here again!
Comment from Hotel Management
Oct 30, 2016 by Sara, Hotel Management
Thank you so much for your positive feedback, we look forward to seeing you again soon. Sara McMillan Assistant General Manager
5 out of 5
by A verified traveler

Great Hotel, Nice Location!

Posted Oct 18, 2016
Location: Attend concerts at Stage A&E, attend a football game at Heinz Field, a baseball game at PNC Park, visit the Carnegie Science Center.
This hotel is in a great location. It is close to the subway to travel around downtown (certain stops are free). This is the 2nd time I stayed in this hotel and will continue to stay here when travelling to Pittsburgh!
Comment from Hotel Management
Oct 30, 2016 by Sara, Hotel Management
Thank you so much for your feedback, we look forward to seeing you again soon. Sara McMillan Assistant General Manager
3 out of 5
by A verified traveler

Decent hotel with a great location

Posted Oct 7, 2016
Pros: There was a nice pool, large utside seating area with fire pit, a good breakfast bar and great location to many venues.
Cons: Uncomfortable bed, over priced food menu, lazy staff, added fees (parking)
Location: PNC park, Heinz field, Rivers Casino, Stage AE and Carnegie Science Center all in walking distance
Comment from Hotel Management
Oct 23, 2016 by Sara, Hotel Management
Thank you so much for your feedback, I apologize the stay was not up to standards. Please let me know if I can assist in the future. Sara McMillan Assistant General Manager
3 out of 5
by A verified traveler

Close to PNC Park.

Posted Sep 29, 2016
Computer issues hindered check-in, room had a "rattle" that sounded like a truck sitting in neutral all the time.
5 out of 5
by A verified traveler from Pittsburgh

Great hotel close to PNC Park and Heinz Field

Posted Sep 26, 2016
My wife and I enjoyed our stay here. It was a two minute walk from PNC Park. The parking lot was well lit and easily accessible. My one complaint is that either someone threw up or spilled something chunky in the elevator the night of our stay, and it was still there in the morning.
Comment from Hotel Management
Sep 28, 2016 by Sara, Hotel Management
Thank you so much for your positive feedback, we look forward to seeing you again soon. Sara McMillan Assistant General Manager
3 out of 5
by A verified traveler

good location

Posted Sep 26, 2016
Pros: staff was very pleasant and helpful free Wifi and breakfast is a good value
Overall a bit dated. Staff is very nice and accommodating. Housekeeping was very inconsistent, bed half-made, no coffee mugs for the coffee maker, missing towels. Bed mattress was probably one of the worst hotel mattresses I ever encountered. Pillows were basically all lumpy.
Comment from Hotel Management
Sep 28, 2016 by Sara, Hotel Management
Thank you for your feedback, we look forward to seeing you again soon. Sara McMillan Assistant General Manager
5 out of 5
by A verified traveler

Worth the stay

Posted Sep 6, 2016 on Hotels
The continental breakfast was much more than expected with various types of scrambled eggs, French toast, cereal, fruits, juices sausage, hash browns. More variety than your typical included breakfast.
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Thank you so much for your comments, we look forward to seeing you again soon. Sara McMillan Assistant General Manager
5 out of 5
by A verified traveler from Camp Hill

Football Trip.

Posted Sep 5, 2016 on Hotels
We stayed for a Pitt football game and the location was wonderful to walk to and from the game. The man at the front desk paid our parking which was amazing and our room was really clean. The only problem we had was the wifi, while free, didn't want to work in the room at all.
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Thank you so much for your feedback, we look forward to seeing you again soon. Sara McMillan Assistant General Manager
5 out of 5
by A verified traveler from Burlington

Posted Sep 4, 2016 on Hotels
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Thank you so much for your positive feedback, we look forward to seeing you again soon. Sara McMillan Assistant General Manager