Ratings based on 411 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Irwin,Pa
Overnight stay after a concert.Posted Oct 6, 2015
Everything with the staff and room was fine.. I was hoping that a place this size would have some kind of live entertainment or a club type atmosphere on the weekends. Maybe a nice breakfast buffet also.. These things seems to be lacking in almost all of the hotels in this area.
for Everyoneby A verified traveler from K
Wedding Reception at the hotel, The night I stayedPosted Sep 29, 2015
Beautiful hotel. Perfect wedding & bref The next day. Berry pleased.
for Everyoneby A verified traveler from St. Petersburg, Florida
Good Hotel by the airport...but needs work.Posted Sep 20, 2015
Pros: Beds and very quiet even with us being very near to the parkway side of the building. Housekeeping seemed spot on.
Cons: Bar manager customer service and maintenance. Bar and meal prices.
Location: Close to the airport and a great back way up to Robinson Town Centre from the hotel without having to get back on the parkway.
Overall a good stay but a few things need to be addressed with the hotel. The bar manager may need some work with her customer service skills for when ordered and obvious flat draft beer (at an outrageous price) and when we told the bartender that the beer is flat and he attempted to tell the bar manager, she cut him off and said the tap was changed the night before and stormed off. Not an "I'm sorry" to be had from her. She must be too busy to acknowledge a guest. The room and bed were comfortable and clean but the furniture and fixtures my need some updating or maintenance. Molding around the desk was loose and instead of fixing it, the maintenance just nailed it in with two little nails on either side that still left the trim to flap back and forth. Some of the other furniture also showed some wear. Money may need to be invested by Marriott to bring this hotel up to a higher standard. The Jacuzzi spa must have broken a while back and instead of a more permanent fix, they drained it and put boards over the hole. Not the most classiest of fixes. Especially from a Marriott.
for Everyoneby A verified traveler from WV
Close to First Niagra PavillionPosted Sep 20, 2015
Good and room service was excellent. Out-dated room. Could have been cleaner
for Everyoneby A verified traveler from Poconos, PA
Short stay but very PLEASEDPosted Aug 16, 2015
My husband and another couple were in town for a concert and stayed 1 night. Hotel was very nice, room very clean, beds clean AND comfortable. Over all two thumbs up and would definatly stay here again.
for Everyoneby A verified traveler
Not bad.Posted Aug 3, 2015
It's ready for some tender care and upgrades. Overall, it's s bit worn and the lack of concentrated detailed cleaning is start to reveal itself. The pool area is its biggest weakness.
for Everyoneby A verified traveler
Great stayPosted Aug 3, 2015
Staff was awesome, fast friendly. Pool was great for the kids.
for Everyoneby A verified traveler from Bakersfield ca
Very nicePosted Aug 3, 2015
Very nice facilities. Clean rooms. Indoor pool. Recommended
for Everyoneby A verified traveler from Dayton, Ohio
Quick one night stay two rooms.Posted Aug 3, 2015
Cons: A little pricey
This place is really nice, extremely clean beds were too die for. :) The food was delicious in the dine in area. I had the risotto with scallops. Definitely would stay again. A little pricey but for the quality it was worth it!
for Everyoneby A verified traveler from philadelphia
Quick baseball tripPosted Jul 27, 2015
Good location if you want to stay outside of Pittsburgh. 2hr trip to Cleveland from hotel.