Ratings based on 793 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2017
Pros: location
for the price excellent choice breakfast feature very convenient
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location.

Posted Mar 4, 2017
Pros: Staff, breakfast, convenient to UPMC.
Convenient location to UPMC. Hotel staff was professional. A very good value.
Comment from Hotel Management
Mar 8, 2017 by Laurie A Hoover, Hotel Management
Thank you for staying with us. We strive to provide a great stay to each of our guests. If there is anything we could do differently please let us know. We hope you will stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Glad I stayed

Posted Feb 26, 2017
Easy to find. Clean. Warm and welcoming staff. Great breakfast.
Comment from Hotel Management
Mar 2, 2017 by Laurie A Hoover, Hotel Management
Hello Nancy, Thank you for staying with us. I am happy you enjoyed your stay as we strive to provide a great experience for all of our guests. I hope you will stay with us again. Thank you for your business. Have a great day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Canonsburg, PA

DON'T JUDGE A BOOK BY ITS COVER!

Posted Feb 8, 2017
Pros: Breakfast was quite varied with enough food for everyone and replenished often.
Cons: The outside of the hotel is not very attractive and if I had to judge it by its outside appearance I probably would have passed it up.
My husband was having surgery at the Cranberry Passavant (walking distance) and with the hotel knowing that, they were very accommodating with arrival and departure. Laurie (manager) at the front desk made sure I was happy and was willing to hold my room an extra day if I needed to stay another night which turned out that I didn't. The room was quiet, safe, clean and the beds were phenomenal. Ryan at the front desk was quite informative, too.
Comment from Hotel Management
Feb 16, 2017 by Laurie A Hoover, Hotel Management
Hello Theresa, Thank you for staying with us! I was happy to hear that your husband was able to go home and didn't have to stay the extra day in the hospital. We strive to provide a superior guest experience to all of our guests and will do what we can to accommodate any special requests. I hope that you will return and stay with us again in the future if there is a need. I wish your husband a speedy recovery. Have a great day! Laurie A Hoover AGM/Interim GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Sarasota, FL

Nice place at at fair price

Posted Feb 6, 2017
I have stayed here a couple times in the past few months. Each time i have had a good experience. I is clean and comfortable.
Comment from Hotel Management
Feb 16, 2017 by Laurie A Hoover, Hotel Management
HI Steve, Thank you for staying with us. We greatly appreciate your business. We look forward to seeing you again! Laurie A Hoover AGM/Interim GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Would stay here again

Posted Jan 15, 2017
The only thing I would say about this hotel that is bad they need to update the carpet and bathroom. Otherwise this hotel is nice and the location is wonderful with a lot of shopping and restaurants.
Comment from Hotel Management
Feb 16, 2017 by Laurie A Hoover, Hotel Management
Thank you for staying with us. We appreciate your comments as we strive to provide a great experience for all of our guests. We hope to see you again. Laurie A Hoover AGM/Interim GM
5 out of 5
by Eric

Posted Dec 25, 2016 on Hotels
Clean comfortable room. Friendly Staff, Great breakfast buffet.
Comment from Hotel Management
Jan 12, 2017 by General Manager, Hotel Management
Thank you for your feedback. I am glad you were able to enjoy our breakfast and our clean rooms. We hope to see you next time you are in the area.
5 out of 5
by A verified traveler

Posted Dec 20, 2016 on Hotels
Perfect for what i needed
Comment from Hotel Management
Jan 12, 2017 by General Manager, Hotel Management
Than you for your review.
4 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Thank you for your review
5 out of 5
by A verified traveler

Posted Dec 17, 2016 on Hotels
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Thank you for your review