Nice room. Terrible front desk staff.
Posted Oct 11, 2016
We arrived just over 1 hr before check in. We had reserved 2 Rms. 1 was ready, 1 was not. The front desk clerk was unable to ask the staff to expedite the preparation of the 2nd room and told us it would be another hr. We checked-in to the one room, found the housekeeper ourselves, and asked, and she took action to have the room cleaned and readied in about 15 minutes.
Comment from Hotel Management
Oct 12, 2016 by Larry, Hotel Management
Thank you for taking the time to submit a review. We will be sure to address your concerns with the appropriate staff members.