Thank you Steven, for taking the time to write a review of your stay at the Red Roof Inn Pittsburgh North - Cranberry Township. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Luis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist

Dear Douglas,Thank you for telling us about your recent visit at RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP. It's rewarding to read that our friendly staff, easy check-in and comfortable bed met your expectations. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Dear Robin,Thank you for taking the time to tell us about your experience at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP. You indicated that the insects you reported, the unpleasant odor you encountered, the less-than-ideal interaction you had with the staff and the concerns you mentioned hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be and to address the other concerns you highlighted including the charges.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,Samantha Red Roof Management RediResponse Specialist

Dear Karns, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pittsburgh North - Cranberry Township. Our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal. You indicated that you were unsatisfied with your stay as the room lacked cleanliness, the smoke detector was removed and not replaced as well as the other concerns you listed. Please accept our sincerest apologies for the negative impact this had on your stay. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Kirstin, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Heather. The staff and I at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP were disappointed to see your 1/5 score. You indicated that the the upkeep and brightness of the parking lot, and being faced with safety concerns dampened your experience. At Red Roof, safety and security are some of our top priorities, so I am sorry to hear that was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Very truly yours,Sharma Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Dianna. The staff and I at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP appreciate your 4/5 score. I am happy to hear our staff was very helpful and patient, the rooms were very clean, and all the other kind remarks mentioned. However, you indicated that the pillows on one of the beds and the conditions of the shower curtain dampened your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not the impression we left you with.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Sarah. The staff and I at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP were disappointed to see your 2/5 score. You indicated that the issue regarding your reservation, lack of hot water, the noise disturbance, and the other concerns highlighted dampened your experience. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, John. The staff and I at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP appreciate your 5/5 score following your stay. I am thrilled to hear your room was excellent, you were pleased with the bathroom, the close proximity of our hotel off US 19 and I-76, and all the other kind remarks mentioned. Your satisfaction is important to Red RRoof, so I am pleased to hear this was achieved with you.Please know that we value you as our guest and appreciate your business. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Red Roof Management

Thank you, Francisco, for the feedback about your recent stay at our hotel RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP. We are sorry to hear our customer service was less than desirable. Please accept our apologies and know that we will do our utmost best to improve in this regard as we continue to strive for excellence. Thank you again for sharing your experience with us, Francisco. We hope to make a new impression and would love to see you again at one of our Red Roof locations. Sincerely, Red Roof Management

Hi Tasmine,Thank you for taking the time to write a review of your stay at the Red Roof Inn Pittsburgh North - Cranberry Township. Please accept our most sincere apologies for any inconvenience caused by the time you had to wait before being assist. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,RedRoof Management

Dear Steven,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP. I am happy to read that you found the rooms to be nicely updated and very clean. I we are sorry for the inconvenience caused by the upkeep of the outdoor environment. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Raymond,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the friendly staff, easy access and convenient location. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely, Red Roof Management

Thank you, Joseph, for taking the time to write a review of your stay at the Red Roof Inn Pittsburgh North - Cranberry Township. It's wonderful to hear that you appreciated our nice room and comfortable bed. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Thank you, Michael, for rating your recent stay at the Red Roof Inn Pittsburgh North - Cranberry Township. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Dear Brandy,I appreciate you sharing your feedback following your stay at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the lack of cleanliness you described along with the other issues mentioned. Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Red Roof Management

Hello Sephanie,Your commendations of our staff here at our Red Roof Inn Pittsburgh North - Cranberry Township is very much appreciated. It is rewarding to see that both our hotel and location met your expectations. Positive guest feedback, like yours, is always an encouragement to all of our us as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

Thank you, George, for the feedback about your stay at the Red Roof Inn Pittsburgh North - Cranberry Township. Your feedback is important to us, and we're sorry to hear about your experience. You indicated that you were unsatisfied with the poor housekeeping as well as the absent of the front desk clerk. We're sorry to hear about the inconvenience caused by the noise. Our team is dedicated to ensuring a comfortable stay for all guests, and we sincerely apologize for any disturbance you experienced. We'll take your comments into consideration to ensure a more peaceful and clean atmosphere at Red Roof.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Hello Carol, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Casey,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

Hello Meghanne,We appreciate you choosing to stay at our Red Roof Inn, however, we are disappointed to know that your experience was not up to the standard of service that we aim to provide for all of our guests. You've mentioned that you found the room to be dirty no room service, a surplus of garbage in the bins and that there was no one available at the front desk to check you in, among other issues. This is not an experience our guests usually have with us. Thank you for making us aware of this. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again. We wish you the best in your future travels.Sincerely,Red Roof Management

Hello Ravi, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Dear Earl,Thank you for sharing your thoughts on your recent visit to RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP. I was happy to read that our accommodating and friendly staff met your standards. However, you indicated that the lobby could be cleaner and need to be updated. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Regards,Red Roof Management

Hello Torres, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Jennifer, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Ravi, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Dear Elan,I am overjoyed by your almost perfect scoring regarding your recent visit with us at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP. You highlighted you were pleased with the great shopping point along the turnpike. I am happy to know that we were able to provide you with valuable service here at Red RoofThank you again for the kind remarks.Sincerely,Red Roof Management

Dear Laura, Thank you for leaving your feedback after your experience at RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP. Regarding the lack of towels, the unemptied trash, the poor coffee and insects you described, we apologize for the unfavorable experience you mentioned. Please note that we work alongside a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence that we will work to eliminate any future happenings. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Red Roof Management

Dear Patricia,To see the 4/5 scoring was very thrilling as we at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP try to always provide our guest with great experiences. However, you were unhappy with the lack of tissue and cups. I am sorry for any inconvenience that this may have caused. I am grateful for the feedback you provided so we are able to continually improve our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you for sharing your feedback and all the best in your future travels.Sincerely,Red Roof Management

Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your 3/5 rating following your stay at the Red Roof Inn Pittsburgh North - Cranberry Township. I am glad you found our location to be great and our easy check- in process was to your liking and all the other kind remarks highlighted. However, you mentioned the towel was not folded, no in-room amenities were in the room and all the other concerns that dampened your visit. I truly apologize for any inconvenience this may have caused and can assure you that this is not reflective of our usual standards. While Red Roof goal is to deliver a clean, comfortable and value- based stay to all guests, it seems that we have fell short with you. To uphold our company’s high standards, your comments will be reviewed by staff, in an effort to ensure you experience is not repeated in the future. Nevertheless, feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, OliviaRed Roof Management RediResponse Specialist

Thank you, Brandon, for telling us about your stay at the Red Roof Inn Pittsburgh North - Cranberry Township. You indicated the room was smaller than it looked in the pictures and the room had on odor. I truly apologize for any inconvenience this may have caused and can assure you that this is not reflective of our usual standards. While Red Roof s goal is to provide clean and comfortable accommodations for all guests, it seems that we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Feedback from our guests are always welcome as we strive to continuously improve the quality of our services.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, OliviaRed Roof Management RediResponse Specialist

Thank you, Erin, for taking a moment to complete our survey. The staff at the Red Roof Inn Pittsburgh North - Cranberry Township and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Valued Guest, Thank you for taking the time to tell us about your stay at the Red Roof Inn Pittsburgh North - Cranberry Township. I am disappointed that your experience did not meet your full expectations, as you indicated the heater was turned off without your notice and all the other concerns that dampened your visit. Please accept our sincerest apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof s goal is to provide clean and comfortable accommodations for all guests, it seems that we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Hello Michael, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP. It’s great to see you enjoyed your stay, resulting in a 4/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management

Thank you, Deborah, for taking a moment to complete our survey. The staff at the Red Roof Inn Pittsburgh North - Cranberry Township and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you, Brandon, for taking the time to share your feedback following your stay at the Red Roof Inn Pittsburgh North - Cranberry Township. We sincerely appreciate your comments and are happy to hear you had a great encounter with us. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience with us. We would love to see you again at any one of our Red Roof locations. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you, Valerie, for taking the time to tell us about your stay at the Red Roof Inn Pittsburgh North - Cranberry Township. I am disappointed that your experience did not meet your full expectations, as you indicated your room and bedding was reeked of smoke, the staff was rude and unfriendly and all the other concerns that dampened your visit. Please accept our sincerest apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof s goal is to provide clean and comfortable accommodations for all guests, it seems that we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Thank you, Kristi, for being our guest at the Red Roof Inn Pittsburgh North - Cranberry Township. We value you as a our guest and welcome your 6/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again and we would love to have another chance to provide you with a better experience the next time you re in town. Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Hello Gerald, Thank you for taking the time to tell us about your stay at the Red Roof Inn Pittsburgh North - Cranberry Township. It's always a pleasure to see that when our amazing guest had a wonderful experience which resulted in your 4/5 score. We are happy to see that you were pleased with the cleanliness of our hotel.Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you, Jim, for telling us about your stay at the Red Roof Inn Pittsburgh North - Cranberry Township. I am disappointed that your experience fell short due to the lack of amenities in your room and all the other concerns that dampened your visit. Please accept our sincerest apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. In regard to the amenities mentioned, I saw where you booked a standard king room which does not have a microwave or refrigerator. In the future, should you require such amenities, I would recommend that you book one of our deluxe 2 full beds or superior king room. While Red Roof goal is to provide a clean, comfortable and value- based stay for all our guests, it seems we have fell short with you, so your comments will be reviewed by staff, in an effort to ensure your experience is not repeated in the future. Nevertheless, feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Xinyan, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pittsburgh North - Cranberry Township. Please accept our most sincerest apologies for the concerns you described regarding the unclean toilet and the possible noise disturbance you encountered, prompting your 1/5 score. Please accept our sincerest apologies for the impact this might have had on your stay. Comments like your is not taken lightly and the team will be reviewing your concern in an effort to ensure no other guest experience this.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Dear Joseph, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn Pittsburgh North - Cranberry Township. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 10/10 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Diane,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pittsburgh North - Cranberry Township and I appreciate your 6/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Michael,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Pittsburgh North - Cranberry Township. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff, the great shower, the cleanliness of the room and the other kind remarks you mentioned. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

We are blushing at your review. Thank you for staying with Red Roof Inn and we look forward to seeing you again soon!!!

Dear Gregory, Thank you for taking the time to tell us details about your experience at the Red Roof Inn Pittsburgh North - Cranberry Township. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 10/10 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Philip,Thank you for taking the time to tell us about your experience at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP. It’s great to hear that you found our staff to be very friendly. On the other hand, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as having an odd experience.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN PITTSBURGH NORTH - CRANBERRY TOWNSHIP. It’s great to hear that you found our property to be clean, cost efficient and tranquil. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist