Ratings based on 571 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to college area

Posted May 19, 2017
Pros: Suite much nicer than standard hotel room.
Cons: No elevator, so notification about which floor the assigned suite is on would be helpful.
Location: 1 mile from Pitt, Carnegie Mellon, museums, restaurants. Everyday Noodles best Chinese/Taiwanese noodle and soup dumpling shop.
Great value with 2 bd suite, close to colleges (1 mile), includes parking.
Comment from Hotel Management
May 22, 2017 by SBandy, Hotel Management
Dear Guest, Thank you for your comments about your recent stay with us. I'm glad you enjoyed the unique experience of staying in beautiful Shadyside at one of our newly renovated and spacious residential style suites. Some of our suites are in buildings with elevator access and we can always place a request for a future reservation. As mentioned in your review, we are in close proximity to the University campuses and area attractions in Oakland. In addition to complimentary on-site parking, we provide free hotel shuttle service and free bike rental program to our guests.Thanks for your recommendation of Everyday Noodles! We will definitely pass it on to our guests. We look forward to your next visit and hope to see you again soon! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Very nice apartments

Posted May 16, 2017
The hotel is several buildings, which is a little complicated and confusing at first-especially with luggage. The elevators are very slow. But, the apartments are spacious and clean, though the bathroom was quite small. The staff was very friendly.
Comment from Hotel Management
May 17, 2017 by SBandy, Hotel Management
Hello Gina, Thank you for your recent stay with us. We greatly appreciate your kind words of appreciation for our team of outstanding staff members who will always go far and beyond in helping our guests, like baggage handling to and from your suite. As mentioned in your review, our newly renovated and spacious suites with fully equipped kitchen are located in different buildings. For your convenience, we recently added state of the art digital display signs to direct our guests from the main parking lot to our front desk past the courtyard garden. We are committed to provide a unique experience for our guests staying at our residential style suites in beautiful Shadyside. We offer great amenities to our guests like complimentary on-site parking, free hotel shuttle service to area destinations, business center, fitness room, free guest laundry facilities, in-suite dining and complimentary high speed wireless internet access in all our suites. Thanks for your help and support and we hope to see you again on your next visit! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Canton Ohio

Close to downtown

Posted May 11, 2017
Reasonably priced and close to town. Facility is older but appears well maintained.
Comment from Hotel Management
May 11, 2017 by Sbandy, Hotel Management
Hello Mike, Thank you for your recent stay and we greatly appreciate your feedback. We strive hard to make sure each and every guest has a nice comfortable stay at one of our newly renovated residential style suites. The extra space helps our guests to stretch out and relax and we are conveniently located at the heart of the city. We are only a couple of short blocks away from the Walnut Street business district with more than 100 shops, cafes and restaurants. I'm glad you could enjoy the full value of our great amenities which include fully equipped kitchen with adequate supplies and utensils in your suite, separate living room and dining area in the suite, complimentary on-site parking, free hotel shuttle service to area destinations, business center open 24 hours, fitness room, free guest laundry facilities, in-suite dining, free bike rental program and complimentary high speed wireless internet access in all our suites. We hope to see you again soon on your next visit! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2017
Very nice layout of room, a wonderful departure from the usual hotel
Comment from Hotel Management
Mar 31, 2017 by SBandy, Hotel Management
Dear Guest, Thank you so much for your 5 star rating! We are committed to provide a unique experience for our guests staying in a residential setting in beautiful Shadyside. Our spacious and newly renovated suites with fully equipped kitchen and friendly staff members will make you feel at home right away! Thanks for your help and support and hope to see you again soon! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Would stay again

Posted Mar 29, 2017
More than I expect for a hotel! They even have everything you need in kitchen! The only thing is if the housekeeping can do it quietly. The wall is thin every time they knock the other door and ask "housekeeping" I thought it's mine room lol.
Comment from Hotel Management
Mar 30, 2017 by Bandy, Hotel Management
Hello Hibachi, Thank you for your kind comments about your recent stay with us. Our team of dedicated staff members will always go far and beyond in helping our guests and paying attention to detail while providing adequate room supplies and proper kitchen utensils for your convenience. I'm glad you enjoyed your stay in one of our newly renovated and spacious suites with a fully equipped kitchen. We are committed to making sure our guests can 'feel at home' in the unique residential setting of beautiful Shadyside. We thank you for your help and support and hope to see you again soon! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from boston, ma

Amazing location, best customer service!

Posted Mar 15, 2017
This is our second time in this hotel - location is great - close to many shops, cafes, restorants. Suites are very comfortable and the service is awesome! Will come again!
Comment from Hotel Management
Mar 16, 2017 by Bandy, Hotel Management
Hello Gery, Thank you for choosing to stay with us again! We really appreciate the repeat business and we are grateful for your kind words of appreciation. Our tam of dedicated staff members always go far and beyond to help our guests and making sure they are comfortable in our newly renovated and spacious suites with fully equipped kitchens. We are conveniently located, only a couple of blocks from the Walnut St business district with a wide gamut of local shops, cafes, restaurants to explore! I am glad you enjoyed your stay at our unique residential suites in beautiful Shadyside with great amenities like free on-site parking, hotel shuttle service to local destinations, free guest laundry facilities, business center, fitness room and complimentary wireless internet access in all our suites. Thank you for your help and we look forward to seeing you soon! Best regards, Bandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Best hotel experience ever!

Posted Mar 12, 2017
Pros: The amenities were great too - free parking, free wifi, reasonably-priced room service. There is a very nice kitchen and business center in the lobby
Cons: Nothing! I wish we had the time to stay another night.
Location: The neighborhood was great - seems like a college area. One block over are many shops, restaurants and bars. We were only about a 20-minute cab ride f
This visit was great from start to finish. The front desk staff were extremely helpful and friendly. We received a goody bag with snacks and juices when we checked in and purchased discounted museum tickets from the front desk. The rooms themselves are apartment suites that seem like refurbished college housing or apartments. Our suite was in a building across the street from the administrative office/front desk. The suite was very spacious and beautiful - two bedrooms, bathroom, kitchen, living room. I wish we could have moved in! About an hour after check-in, the front desk called to make sure we were satisfied with everything. The customer service here is outstanding.
Comment from Hotel Management
Mar 13, 2017 by SBandy, Hotel Management
Hello Liz, We are absolutely delighted to hear back from you after your recent stay with us! I'm glad you enjoyed your experience at our unique residential setting in beautiful Shadyside with picturesque tree-lined streets and upscale homes. We are fortunate to have a team of dedicated staff members who will always go far and beyond to help our guests and make sure they can 'feel at home' at our spacious suites, newly renovated with signature decor that blends in well with the overall ambience. I'm glad you liked the convenience of our in-suite fully equipped kitchen with modern appliances along with other great amenities like our business center with coffee/tea bar, fitness room, free guest laundry facilities and complimentary high speed wireless internet access in all our suites. We also offer free on-site parking and hotel shuttle service to local destinations. As you mentioned in your comments, we are conveniently located in the heart of the city only a short drive away from downtown Pittsburgh. We are only a couple of short blocks away from the Walnut Street business district with a wide gamut of local shops and a variety of dining options to choose from. In appreciation of all the love and support of our guests, we constantly try to come up with innovative ideas in our welcome bags! We thank you for your help and hope to see you again some time soon at your 'home away from home'. Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Vermont

Posted Mar 12, 2017
Pros: convenient location, space, parking
Cons: for us it was perfect
Location: nice neighborhood with fun stores and great restaurants
very comfortable place, nicely furnished and decorated, lots of space
Comment from Hotel Management
Mar 14, 2017 by SBandy, Hotel Management
Hello Beatrice, Thanks for your recent stay with us and we are grateful for your kind words of appreciation. Our team of dedicated staff members are committed to provide a unique experience for our guests so that they may 'feel at home' and relax in our newly renovated and spacious suites. I'm glad you enjoyed the ambience in beautiful Shadyside with picturesque tree-lined streets and upscale homes and the vibe of the business district only a couple of short blocks away with local shops and a wide gamut of dining options to choose from. For the convenience of our guests we offer complimentary on-site parking and hotel shuttle service to area destinations. We thank you for your help and hope to see you again soon! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

home away from home

Posted Feb 22, 2017
Cons: Once in a blue moon, I will get the a room which hasn't been updated, and the shower head was the only issue.
This is a wonderful hotel. I'm in pittsburgh weekly for work and I always book at the shadyside inn. The front desk staff are wonderful and always so welcoming. I look forward to my little gift basket and my pass to the the gym. The hotel is situated very close to Walnut street which has shops, bakeries, the apple store, banana republic.
Comment from Hotel Management
Feb 23, 2017 by SBandy, Hotel Management
Hello RG, On behalf of everyone here at the Shadyside Inn All Suites Hotel, I sincerely thank you for being one of our regular guests and we are extremely grateful for the repeat business. We pride ourselves in excellent customer service and our team of dedicated staff members who will always walk the extra mile in making sure our guests have a nice comfortable stay with us. Also our newly renovated spacious suites with fully equipped kitchen and value amenities like complimentary on-site parking, free hotel shuttle service, business center, free guest laundry facilities and complimentary high speed wireless internet access are a convenience to our guests. As per tradition, we always hand over the welcome basket to our guests which along with the refreshments has the one day complimentary pass at the local gym. In addition, we now have our own well equipped fitness room or gym which is located on the 1st floor of Building F. We are committed to provide a unique experience for our guests of staying in beautiful Shadyside with tree lined streets and upscale homes, only a couple of short blocks away from the business district on Walnut Street with local shopping and a variety of dining options to choose from. In an effort to support green practices, we also have a free bike rental program in place for our guests in case they wanted to explore more of the Shadyside neighborhood! We thank you for your help and support over the years and as always look forward to your stay with us in the near future! Best regards, SBandy, General Manager, Shadyside Inn All Suites Hotel
5 out of 5
by tara

Highly recommend this gem of a place!

Posted Feb 19, 2017 on Hotels
What a great place! My son and I were in town for a few college visits and were so happy to have found this gem of a place. The room far surpassed our expectations. It was like having a two bedroom apartment with a dining room, living room and kitchen. The staff was so helpful. The place was clean. I would highly recommend.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Hello Tara, It has been an absolute pleasure to have you and your family come stay with us recently. We are conveniently located in the beautiful neighborhood Shadyside which is in close proximity to the University campus and some of the major hospitals and main attractions in the area. Our newly renovated suites are not only spacious, but they also have a fully equipped kitchen with modern appliances, dining room area and living room which makes our guests comfortable and feel at home. Some of the value amenities include complimentary on-site parking, hotel shuttle service, business center, fitness room, free guest laundry facilities and complimentary high speed wireless internet access in all our suites. In addition we have introduced a free bike rental program for our guests should they choose to take advantage of that and ride to University campus through the bike lanes of tree-lined streets that lead up to Oakland from Shadyside. With access to public transit at our doorstep we provide so many good transportation options to our guests who can also want to take a short walk to the local business district with upscale shopping and a variety of dining options to choose from. Above all, our team of dedicated staff members will always go far and beyond in taking care of our guests to make sure they have a nice comfortable stay with us. We thank you for the coveted 5 star rating and hope to see you again soon! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel