Ratings based on 582 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from FL

Lovely suite close to shops and restaurants

Posted Jun 5, 2017
We were greeted warmly with lots of honest advice about the local sites. Lovely, helpful welcome gift of juice and muffins. Limited room service menu but good quality food. Building F elevator was 'stately' ie slow so we generally took the stairs. Parking included.
Comment from Hotel Management
Jun 5, 2017 by SBandy, Hotel Management
Hello CJ, It was a pleasure having you stay with us recently. We pride ourselves with excellent customer service and I'm glad our outstanding staff members were able to help you with information about local area attractions and suggestions. We are committed to provide a unique experience for our guests staying at our newly renovated and spacious residential suites in beautiful Shadyside. I'm glad you could enjoy the great amenities we have to offer like complimentary onsite parking, hotel shuttle service, fitness room, business center, free guest laundry facilities, in-suite dining and complimentary high speed wireless internet access in all our suites. Thank you for your help and support and we hope to see you again soon! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Very nice hotel near CMU

Posted Jun 3, 2017
This hotel is very clean with full kitchen. It is within walking distance to shopping and eating Walnut Ave. it is also very close to Carnegie Mellon University campus. Amenities are new, free wifi, perfect for a family stay. It does not provide breakfast but it gives you a welcome bag with muffin and juice. There's coffee and tea in the business center for guest also. Highly recommend this inn.
Comment from Hotel Management
Jun 5, 2017 by SBandy, Hotel Management
Dear Guest, On behalf of our entire team, I would like to thank you for your 5 star rating! We are committed to provide a unique experience for our guests staying at our newly renovated suites in beautiful Shadyside. I'm glad you liked our welcome bag and enjoyed the hot beverages bar at our business center. As mentioned in your review, we are only a few steps away from the Walnut Street business district with more than 100 local shops, cafes and a variety of restaurants to choose from. We are grateful for your recommendation and hope to see you again soon on your next visit! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Place!

Posted May 28, 2017
Great Place! Would stay again! Nice place, great area!
Comment from Hotel Management
May 31, 2017 by SBandy, Hotel Management
Dear Guest, Thank you for the 5 star rating! We appreciate your help and support and hope to see you again soon on your next visit! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Statesville, NC

Ideal Location for Shadyside Visitors

Posted May 26, 2017
Pros: The staff and location.
Cons: An elevator in D wing!
Location: The location could not be better for the shops and restaurants in Shadyside.
We were visiting our son to celebrate his birthday. The hotel location couldn't have been better to visit him (he lives across the street) and the Walnut Street shops. We always try to book the Shadyside Inn when in Pittsburgh. The staff is superb, always very helpful and professional. On one occasion one of the housekeeping staff noticed that I was having trouble with the TV and without being asked she took the initiative to call someone to come up and sort out the problem.
Comment from Hotel Management
May 26, 2017 by SBandy, Hotel Management
Hello Jim and Gillian, It is always a pleasure to have you come stay with us when visiting family here in Pittsburgh. We sincerely appreciate you being one of our repeat guests and we are committed to make sure you are comfortable at your 'home away from home'. I'm glad to know one of our staff members was prompt to help you with the TV settings. As mentioned in your review, we are only a couple of blocks away from the Walnut Street business district with more than 100 local shops, cafes and a variety of restaurants to choose from. Our buildings near the main courtyard do not have elevators. However, for next visit if you place a request, we can assign you a suite in one of our other buildings which has elevator access and may be a little easier. Once again, on behalf of our entire team, I thank you for your help and support and we hope to see you again soon! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2017
It was so great staying here. My parents loved it as well.
Comment from Hotel Management
May 26, 2017 by Sbandy, Hotel Management
Dear Guest, It was an absolute pleasure having you and family stay with us recently. Thank you for your kind words of appreciation and we look forward to seeing you again soon on your next visit! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to college area

Posted May 19, 2017
Pros: Suite much nicer than standard hotel room.
Cons: No elevator, so notification about which floor the assigned suite is on would be helpful.
Location: 1 mile from Pitt, Carnegie Mellon, museums, restaurants. Everyday Noodles best Chinese/Taiwanese noodle and soup dumpling shop.
Great value with 2 bd suite, close to colleges (1 mile), includes parking.
Comment from Hotel Management
May 22, 2017 by SBandy, Hotel Management
Dear Guest, Thank you for your comments about your recent stay with us. I'm glad you enjoyed the unique experience of staying in beautiful Shadyside at one of our newly renovated and spacious residential style suites. Some of our suites are in buildings with elevator access and we can always place a request for a future reservation. As mentioned in your review, we are in close proximity to the University campuses and area attractions in Oakland. In addition to complimentary on-site parking, we provide free hotel shuttle service and free bike rental program to our guests.Thanks for your recommendation of Everyday Noodles! We will definitely pass it on to our guests. We look forward to your next visit and hope to see you again soon! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Very nice apartments

Posted May 16, 2017
The hotel is several buildings, which is a little complicated and confusing at first-especially with luggage. The elevators are very slow. But, the apartments are spacious and clean, though the bathroom was quite small. The staff was very friendly.
Comment from Hotel Management
May 17, 2017 by SBandy, Hotel Management
Hello Gina, Thank you for your recent stay with us. We greatly appreciate your kind words of appreciation for our team of outstanding staff members who will always go far and beyond in helping our guests, like baggage handling to and from your suite. As mentioned in your review, our newly renovated and spacious suites with fully equipped kitchen are located in different buildings. For your convenience, we recently added state of the art digital display signs to direct our guests from the main parking lot to our front desk past the courtyard garden. We are committed to provide a unique experience for our guests staying at our residential style suites in beautiful Shadyside. We offer great amenities to our guests like complimentary on-site parking, free hotel shuttle service to area destinations, business center, fitness room, free guest laundry facilities, in-suite dining and complimentary high speed wireless internet access in all our suites. Thanks for your help and support and we hope to see you again on your next visit! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Canton Ohio

Close to downtown

Posted May 11, 2017
Reasonably priced and close to town. Facility is older but appears well maintained.
Comment from Hotel Management
May 11, 2017 by Sbandy, Hotel Management
Hello Mike, Thank you for your recent stay and we greatly appreciate your feedback. We strive hard to make sure each and every guest has a nice comfortable stay at one of our newly renovated residential style suites. The extra space helps our guests to stretch out and relax and we are conveniently located at the heart of the city. We are only a couple of short blocks away from the Walnut Street business district with more than 100 shops, cafes and restaurants. I'm glad you could enjoy the full value of our great amenities which include fully equipped kitchen with adequate supplies and utensils in your suite, separate living room and dining area in the suite, complimentary on-site parking, free hotel shuttle service to area destinations, business center open 24 hours, fitness room, free guest laundry facilities, in-suite dining, free bike rental program and complimentary high speed wireless internet access in all our suites. We hope to see you again soon on your next visit! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2017
Very nice layout of room, a wonderful departure from the usual hotel
Comment from Hotel Management
Mar 31, 2017 by SBandy, Hotel Management
Dear Guest, Thank you so much for your 5 star rating! We are committed to provide a unique experience for our guests staying in a residential setting in beautiful Shadyside. Our spacious and newly renovated suites with fully equipped kitchen and friendly staff members will make you feel at home right away! Thanks for your help and support and hope to see you again soon! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Would stay again

Posted Mar 29, 2017
More than I expect for a hotel! They even have everything you need in kitchen! The only thing is if the housekeeping can do it quietly. The wall is thin every time they knock the other door and ask "housekeeping" I thought it's mine room lol.
Comment from Hotel Management
Mar 30, 2017 by Bandy, Hotel Management
Hello Hibachi, Thank you for your kind comments about your recent stay with us. Our team of dedicated staff members will always go far and beyond in helping our guests and paying attention to detail while providing adequate room supplies and proper kitchen utensils for your convenience. I'm glad you enjoyed your stay in one of our newly renovated and spacious suites with a fully equipped kitchen. We are committed to making sure our guests can 'feel at home' in the unique residential setting of beautiful Shadyside. We thank you for your help and support and hope to see you again soon! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel