Ratings based on 793 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from New Jersey

Posted May 20, 2018
Hotel is really at a good location with complimentary parking. Hannah at the front desk was really friendly and helpful. The room is nicely decorated and clean. The only drawback is the bathroom is extremely small with no counter space. I always had the fear that i May drop my glass used for brushing teeth or my toiletries in the toilet ny accident. I ended up use the kitchen for tooth brushing/face washing.
Comment from Hotel Management
May 21, 2018 by SBandy, Hotel Management
Hello Guest, Thank you for your recent stay and we greatly appreciate your feedback. On behalf of our Front Desk Manager Hannah, and the rest of our amazing team of friendly staff members, thank you for your kind words of appreciation and encouragement. The extra space and modern decor in our residential suites help guests to stretch-out, relax and 'feel at home'. We have alerted our design team about the bathroom counter space and we hope to serve you the best on your next visit to beautiful Shadyside! Thank you for your help and support. Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
4 out of 5
by A verified traveler

Posted May 16, 2018
Comment from Hotel Management
May 16, 2018 by SBandy, Hotel Management
Hello Guest, Thank you for your recent stay and we hope to see you again soon at our spacious, newly renovated suites in beautiful Shadyside! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
by A verified traveler

Posted May 15, 2018
Comment from Hotel Management
May 16, 2018 by SBandy, Hotel Management
Hello Guest, Thank you for your recent stay! We are grateful for your 5-star rating and hope to see you again soon at our spacious, newly renovated suites in beautiful Shadyside! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2018
Bathroom tub a bit slippery for the elderly otherwise everything was fine.
Comment from Hotel Management
May 15, 2018 by SBandy, Hotel Management
Hello Guest, Thank you for your recent stay! We are fully committed to making sure our guests can 'feel at home' in our residential suites in beautiful Shadyside. For your assistance, we are able to provide portable grab bars in the shower, upon request. Thanks for your help and support and we hope to see you again soon! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
by A verified traveler from NJ

Posted May 15, 2018
Excellent apartments, near shops, restaurants and the university. Very friendly staff. Parking is a bit limited so sometimes have to use overflow lot across the road.
Comment from Hotel Management
May 15, 2018 by SBandy, Hotel Management
Hello Guest, Thank you for your recent stay and the coveted 5-star rating! Our spacious suites with a separate living room, dining area and fully equipped kitchen are conveniently located in Pittsburgh's premier residential neighborhood of Shadyside. As mentioned in your comments, we are in close proximity to the University campuses and just a few steps away from Walnut Street with 100+ local shops, cafes and home to the City's best culinary treats! As a great value for your stay, we are pleased to offer complimentary onsite parking, guest courtesy shuttle, in-suite dining, free guest laundry facilities, business center, fitness center and complimentary high-speed wireless internet access in all our suites. Thanks for your help and support and we hope to see you again soon in beautiful Shadyside! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
3 out of 5
by A verified traveler

Posted May 14, 2018
I think the bed was way too soft, the floor was quite dusty as well.
Comment from Hotel Management
May 15, 2018 by SBandy, Hotel Management
Hello Guest, Thank you for your recent stay and we greatly appreciate your feedback. We have replaced our mattresses with the signature pillow-top ones so that guests can relax and be comfortable. Our staff members are always careful to pay attention to detail in having our suites ready and we will make sure such a mistake is not repeated again. We hope to earn another opportunity to serve you the best in the near future and make sure you have an amazing stay in beautiful Shadyside! Thanks for your help and support. Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
by A verified traveler from Midland Canada

Posted May 14, 2018
We only stayed one night, but the hotel would be a great place for a longer term stay. The suite was very spacious clean and stylishly decorated. We did not use them, but there were kitchen and fridge available. The hotel was just a couple of blocks from a great neighbourhood with several restaurants and bars and shopping. We went there for dinner and breakfast the next day. Would definitely recommend and would return to Shadyside Inn
Comment from Hotel Management
May 15, 2018 by SBandy, Hotel Management
Hello Alchoo, Thank you for your recent stay. We are grateful for the coveted 5-star rating! As mentioned in your comments, our spacious and newly renovated suites with signature decor, are conveniently located in Pittsburgh's premier residential neighborhood of Shadyside, just a few steps away from Walnut Street with 100+ local shops, cafes and a variety of fine restaurants serving a diverse cuisine. The extra space and modern amenities in our suites help guests to stretch-out, relax and 'feel at home'. Thank you for your kind recommendation and we hope to see you again soon in beautiful Shadyside! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 7, 2018
It was a very nice place. Close to shops and restaurants.
Comment from Hotel Management
May 9, 2018 by SBandy, Hotel Management
Hello Guest, Thank you for the 5-star rating on your recent stay! I'm glad you enjoyed staying at our spacious, newly renovated suites in Pittsburgh's premier residential neighborhood of Shadyside. We are conveniently located in close proximity to area attractions and just a few steps away from Walnut Street with 100+ local shops, vibrant cafes and a wide gamut of fine restaurants to choose from. Thanks for your help and support and we hope to see you again soon! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

Lovely little "hotel!"

Posted Apr 25, 2018
Pros: Since they are apartments, feel like you're at home. Clean and well appointed.
Cons: We were very pleased.
Location: Walnut street was 1/2 a block away-restaurants, services, and shopping is upscale but not overpriced. Walkable or an easy drive to area neighborhoods
We checked in, but our room was in another location so didn't interact with staff much. Check-in was quick and convenient, but we should have heeded the sign that says to keep your luggage in the car! We were greeted with a lovely little welcome bag and fresh cookies. These renovated apartments aren't hotel like at all - they are small spaces but suitable (and comfortable) for up to two occupants - space includes a bedroom, bathroom, living and dining room combo and kitchen. They have a modern IKEA decor but clean and tasteful. The day of our departure was early, and appreciated having the welcome bag include oatmeal so were weren't traveling on empty stomachs. Would absolutely recommend to singles and couples, especially for long stays - you feel like you're in a home not a hotel.
Comment from Hotel Management
Apr 25, 2018 by SBandy, Hotel Management
Hello Brooke, Thank you for your recent stay and we greatly appreciate your kind recommendation! The extra space and modern amenities in our newly renovated suites with a separate living room, dining area and a fully equipped kitchen help guests to stretch-out, relax and 'feel at home' in Pittsburgh's premier residential neighborhood of Shadyside. The welcome bag with refreshments and freshly baked chocolate chip cookies at the Front Desk are our small token of gratitude for all the love and support from our incredible guests. I'm glad you were able to explore the local shops, cafes and restaurants on Walnut Street, just a few steps away from your suite and home to the City's best culinary treats! We thank you for your help and look forward to seeing you again in beautiful Shadyside! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Hillsborough, CA

Wonderful Hotel bear Carnegie Mellon

Posted Apr 18, 2018
My daughter and I stayed at the Shadyside Inn while visiting Carnegie Mellon for admitted students visit and were so pleasantly surprised by how comfortable and amazing our stay was!! First of all, the hotel is unique in that a number of houses and apartments have been converted into suites. Our flight was delayed several hours and as a result we arrived at 11:30 pm. However, the hotel staff, Bridget and Kevin were so welcoming, gave us a special welcome bag filled with treats, helped us get our luggage to our rooms and recommended how to order food at that time in the night!! As an Expedia VIP member, we were given one of their best suites, a beautifully decorated 2 bedroom apartment! The next day, they stored our luggage for us while we toured the campus and helped us when we came back!! With an incredibly friendly staff, clean, beautifully decorated comfortable suites in a historic street, shadyside Inn is the best place to stay for such a reasonable price in Pittsburgh, especially if you are visiting CMU!!!
Comment from Hotel Management
Apr 19, 2018 by SBandy, Hotel Management
Hello Harini, On behalf of Bridget, Kevin and the rest of our amazing team of staff members, thank you for your kind words of appreciation! We strive hard to achieve excellence in guest service and experience and help our guests 'feel at home' in Pittsburgh's premier residential neighborhood of Shadyside. I'm glad we were able to honor your Expedia VIP membership and offer you a complimentary upgrade to one of our spacious 2-bedroom suites with a separate living room, dining area and a fully equipped kitchen. As a great value for your stay, we offer complimentary onsite parking and a guest courtesy shuttle to local destinations. Our comfortable suites are newly renovated with signature decor that blends in well with the overall ambiance of Shadyside with picturesque tree-lined streets, upscale homes and historic mansions. We are conveniently located in close proximity to the University campuses and just a few steps away from Walnut Street with 100+ local shops, cafes and a variety of restaurants to choose from. We are grateful for your help and support and look forward to welcoming you again soon to your 'home away from home' in Pittsburgh! Best regards, SBandy General Manager Shadyside Inn All Suites Hotel