Ratings based on 206 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2017
Friendly staff, no problems at all during stay, let us check in late and check out late without a problem
Comment from Hotel Management
Jan 17, 2017 by HotelMgmt, Hotel Management
It was our pleasure to assist you with your check-in and checkout times to ensure you were well rested. We are thrilled you found our team to be friendly and thank you for sharing your review. We look forward to welcoming you back again to Sheraton Pittsburgh Hotel at Station Square.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2017
Beautiful hotel close to all the restaurants and shops.
Comment from Hotel Management
Jan 10, 2017 by HotelMgmt, Hotel Management
It was great to learn you enjoyed the luxury and convenience we provide at Sheraton Pittsburgh Hotel at Station Square. Our guests love our central location making it easy to enjoy the area attractions yet peaceful enough for a perfect night’s rest. We look forward to greeting you again. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City, UT

Great View and excellent Staff!

Posted Dec 29, 2016
Received a free upgrade to a view of the rivers/City. Friendly service! Excellent shuttle service. Will Stay again
Comment from Hotel Management
Jan 4, 2017 by HotelMgmt, Hotel Management
We are thrilled you enjoyed the upgrade and our beautiful views! Your kind words for our team are valued and we thank you for your review. It will be a pleasure to welcome you back for another great stay at Sheraton Pittsburgh Hotel at Station Square.
5 out of 5
Recommended
for Everyone
by A verified traveler

Another Great Stay

Posted Dec 28, 2016
After making a last minute decision to go to the Steelers-Ravens game, looked on Expedia for a room, not expecting to find anything. Found a room at a great price for the weekend. As always room, staff, and overall experience was great. Won't stay anywhere else in Pittsburgh..
Comment from Hotel Management
Jan 4, 2017 by HotelMgmt, Hotel Management
How great to read you got a good deal for your last minute stay. It was a pleasure to provide you with the comfort and service you needed to enjoy your time here. We are excited to read you would stay with us again and look forward to welcoming you back to Sheraton Pittsburgh Hotel at Station Square.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Nice hotel. Great location. Awesome staff.

Posted Dec 27, 2016
Pros: Everything.
Location: Great location. Walking distance to shops and restaurants.
We spent our first ever Christmas Eve and Christmas Day in a hotel. It could have been sad. Instead the incredible staff made our stay comfortable and memorable. They could not have been more pleasant or accomodating, especially considering that they were working on the holiday! We spent Sunday afternoon in the lobby rooting right along with the staff for our beloved Steelers! They even brought us a turkey treat for the dog! (Very pet friendly.) It was a great weekend!
Comment from Hotel Management
Jan 4, 2017 by HotelMgmt, Hotel Management
We enjoyed having you stay with us over the holidays and cheering alongside of you for our beloved Steelers! Although this was a business trip for you, we are pleased to have made it enjoyable. We look forward to seeing you and your pup again at Sheraton Pittsburgh Hotel at Station Square.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Heinz Field

Posted Dec 27, 2016
Excellent hotel to stay at. Close to the Inclines, Grand Concourse restaurant, the Clipper and Heinz Field.
Comment from Hotel Management
Jan 4, 2017 by HotelMgmt, Hotel Management
Our convenient location is perfect for exploring the area, catching a game at Heinz Field or just relaxing with friends at our many restaurants in the area. We are delighted to read you enjoyed your time here and thank you for choosing to stay with us at Sheraton Pittsburgh Hotel at Station Square.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lower Burrell, PA

Posted Dec 20, 2016
We stayed in a river view room for our wedding night. Third floor in front of Majestic Gateway Clipper boat & an amazing view of the City.
Comment from Hotel Management
Dec 21, 2016 by HotelMgmt, Hotel Management
Congratulations! We are honored to be a part of your special occasion and are delighted to read you enjoyed our beautiful river views. Thank you for your review of Sheraton Pittsburgh Hotel at Station Square. We wish you the very best and look forward to welcoming you back again.
2 out of 5
by A verified traveler

Noisy staff, couldn't get any sleep, run down room

Posted Dec 15, 2016
The hotel cleaning staff were extremely noisy, the carpet was coming up in the room with sharp things sticking out, super expensive parking! If you pay to stay at a hotel why would you have to pay to park at it!!? If you are just there for a room to sleep for a few hours this place is fine, but if you plan on getting any comfort rest for more than 3 or 4 hours I would not recommend!! For the price I expected a lot more and left feeling nothing but regret for giving them my business. Looking for a hotel to explore Pittsburgh in for the weekend? Look elsewhere!
Comment from Hotel Management
Dec 19, 2016 by HotelMgmt, Hotel Management
We truly regret that the rest you were hoping for was not experienced during your stay and apologize for any disappointments. We’ll address this along with your feedback about the carpeting in your room with our housekeeping team. We hope to one day welcome you back for a better experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb location!!

Posted Dec 10, 2016
First and foremost our flight arrived ahead of schedule and the hotel staff was more than accommodating when allowing us to check in early!! Their staff was very friendly and made us feel at home aside from the fact they were Steelers fans and we were Cowboys fans, They were very friendly. We definitely know where we'll be staying again when we decide to come back to Pittsburgh. thank you for the awesome experience.
Comment from Hotel Management
Dec 12, 2016 by HotelMgmt, Hotel Management
It was our pleasure to assist you with an early check in and are thrilled that you felt right at home. We welcome all football fans, even Dallas ones, and are pleased you enjoyed the friendly hospitality we provide. We look forward to welcoming you back to Sheraton Pittsburgh Hotel at Station Square.
4 out of 5
Recommended
for Couples
by A verified traveler from Freedom, PA

Grand Concourse Christmas Party & Anniversary

Posted Dec 8, 2016
Pros: Location. . .Location. . .Location
Location: Near the Grand Concourse Restaurant where we had an excellent meal.
My wife and I decided to stay at the Sheraton as part of a Christmas Party at the Grand Concourse Restaurant given by my company, as well as, the celebration of our 36th Anniversary. Other than a problem with the room that we were originally assigned not being ready - the bed was unmade and the T.V. was on; maybe someone was staying there? Upon our return to the front desk, we were assigned another room and given 2 complementary breakfast buffet for the inconvenience. Our stay was only an overnight stop, but we did manage to enjoy a glass of wine in the lobby.
Comment from Hotel Management
Dec 12, 2016 by HotelMgmt, Hotel Management
Although we regret any inconveniences you had when checking in, we are pleased our team was able to turn your experience around. It was great to read you had a chance to sit back and relax with our glass of wine. Happy Anniversary from all of us here at Sheraton Pittsburgh Hotel at Station Square!