Ratings based on 334 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location, but parking fee

Posted Dec 16, 2017
I enjoyed my stay and the breakfast was great. But I didn’t know I had to pay to park my car. I attended the Steelers game that evening, and to drive to stadium and find parking. This was a lesson for me , to locate a hotel that is closer that allows parking for there guest.
2 out of 5
by A verified traveler from Brampton , ont.

Not good

Posted Dec 11, 2017
Nothing was disclosed about parking extra.when booking room.
Comment from Hotel Management
Dec 13, 2017 by SpringHill Suites Pittsburgh Bakery Square, Hotel Management
Dear Viren, Thank you for staying with us and taking the time to share your concerns. We regret to hear about your disappointment and we are sorry the parking fee came as a surprise to you. We always want our guests to have a pleasant experience, so we're sorry that you encountered this frustration during your visit. We hope you will consider a return visit, and we will do our best to make your next stay an outstanding one.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2017
Everything was smooth. The staff were very helpful.
Comment from Hotel Management
Nov 28, 2017 by GM, Hotel Management
Dear Valued Guest, We're so pleased you had an excellent stay at SpringHill Suites by Marriott Pittsburgh Bakery Square! We couldn't be happier that you liked your experience. We're especially glad to see that our associates made you feel welcome and left you with a good impression of our hotel. Thanks so much for your positive feedback. We would love to have you stay with us again! Best, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2017
Pros: Room comfortably fits a family. Offered a free shuttle service to locations within 3 miles,meaning you don't have to worry about parking in the city.
Cons: Pool is really small, but you have access to the one in the health club next door if you want more space.
Nice hotel, good location, friendly staff, good location.
5 out of 5
Recommended
for Everyone
by A verified traveler from michigan

New hotel in trendy neighborhood

Posted Nov 23, 2017
What a nice find! Driving from MI to NJand needed a spot to crash halfway - couldn’t have asked for better! New property, nicely appointed rooms with super nice bathrooms. Good ( free) breakfast. Have to pay for parking but it’s indoor so a big plus. Also get comp access to full service fitness club next door. Lots to do within easy walking distance. Only downside - not too close to highway. Would stay here again for sure.
Comment from Hotel Management
Nov 23, 2017 by General Manager, Hotel Management
Dear Deb, thank you for the great review and for choosing us for your stop through destination. Its great to know we provide you a nice experience and that you would love to come back. We hope it's soon! Best, Katie Baldassaro General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo,NY

Beautiful Hotel

Posted Nov 22, 2017
Absolutely beautiful hotel. The decor was upscale the beds and linens were amazing.
Comment from Hotel Management
Nov 22, 2017 by General Manager, Hotel Management
Dear Sabrina, what a great review and rating. We're so happy our hotel met all your expectations in looks and comfort. Thank you for choosing to stay with us and we hope to have you back again soon! Best, Katie Baldassaro General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2017
Great location located amongst many shops. Parking was super easy and safe. The rooms were a great size, very modern and clean. Staff was friendly and accommodating.
Comment from Hotel Management
Nov 18, 2017 by GM, Hotel Management
Dear Valued Guest, Thank you for your wonderful compliments! We're glad you had a comfortable stay and that you enjoyed our spacious rooms, great location, and friendly service. Thanks again from all of us at SpringHill Suites by Marriott Pittsburgh Bakery Square! We hope to see you again soon! Best, General Manager
3 out of 5
by A verified traveler

Posted Nov 14, 2017
Mostly positive experience. One huge negative was the bed. Not comfortable!
Comment from Hotel Management
Nov 14, 2017 by GM, Hotel Management
Dear Valued Guest, We appreciate your wonderful comments about our hotel and are pleased that you enjoyed our facilities. However, we were sorry to read that you were disappointed with the mattress in your room. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Thank you for sharing your comments. We hope you will choose to stay with us again so that we can provide you with a better experience! Best, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Posted Nov 6, 2017
Loved the hotel. Clean, comfortable, spacious room. Room for 5 people. Loved the separated bathroom with sink/toilet in one room, shower/sink in another. Definitely would stay here again.
Comment from Hotel Management
Nov 7, 2017 by GM, Hotel Management
Dear Stephanie, Thank you for evaluating your stay at the SpringHill Suites by Marriott Pittsburgh Bakery Square! Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your spacious guest room. We appreciate your business and hope to welcome you back soon for another enjoyable stay! Best, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from maryland

spiffy new hotel

Posted Oct 31, 2017
Pros: modern, clean and in good location
Cons: nothing i can think of
hotel was actually above the star rating i would give it, new and nicely designed. good location for getting around pittsburgh. welcoming staff.
Comment from Hotel Management
Oct 31, 2017 by GM, Hotel Management
Dear Mark, Thank you for reviewing your stay at the SpringHill Suites by Marriott Pittsburgh Bakery Square!We are pleased to read how happy you were with our cleanliness and location. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you back soon for another enjoyable stay! Best, General Manager