Ratings based on 199 Verified Reviews

4.1 out of 5
76% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Sedro-Woolley, WA

Traveled 14 hours to be turned away

Posted Feb 17, 2018
traveled from Seattle. 14 hours of travel 3 plane rides later we get to the hotel to find out they gave away our room. I had even called ahead and verified that we were going to be late and was assured everything was good. It was not! Then got told we would have to pay for our own room once we got to the other hotel. It wasn't even set up with the other hotel. We had already paid for our room through Expedia. I would recommend staying in a different hotel. These people could careless about their guest.
4 out of 5
Recommended
for Everyone
by A verified traveler from Youngstown Ohio

Posted Feb 10, 2018
The room was very nice and clean and the staff was very patient and nice to us
4 out of 5
Recommended
for Everyone
by A verified traveler

Happy Face

Posted Feb 5, 2018
Pros: This hotel was very nice and clean. My rating would have been 5 star except for the bad wifi and slow tv. Hotel needs a Tech up grade. However best h
Cons: The Hotel Technology
After a terrible trip in and a fender bender it was so nice to see the young lady that check us in. She made me feel so much better. She comforted me and my boys giving the boys candy and Gatorade. Thank You I wish i would have got your name.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2018
Great staff and convenient to many restaurants, bars and night life. Stayed here several times and will stay again
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2017
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4 out of 5
Recommended
for Couples
by A verified traveler from Pittsburgh, PA

Nice hotel in Southside Works

Posted Dec 13, 2017
Pros: Location, cleanliness, atmosphere
Cons: Just wish the pillows weren't quite as firm and parking was
Location: Interesting shopping, park/kayaking nearby, gym nearby, tons of bars and restaurants
Great place to stay in the south side, close to everything. Nice view outside of the city and the bridges outside our window. We just stayed for a quick overnight, but everything was very well apportioned.
Comment from Hotel Management
Jan 2, 2018 by Jan, Hotel Management
Thank you for sharing your experience at the SpringHill Suites Pittsburgh Southside Works. As a valued Marriott guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. The parking is a city charge and we are unable to control this Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Johnstown, Pa

Great location for what we did in Pittsburgh.

Posted Dec 11, 2017
Pros: Convenience
Location: Close to family and PPG
Convenient location to PPG, Ross Park Mall and our family.
Comment from Hotel Management
Dec 12, 2017 by Jan, Hotel Management
Thank you for sharing your experience at the SpringHill Suites Pittsburgh Southside Works. As a valued Marriott guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia.pa

Posted Dec 8, 2017
My mother and I waa in town for our aunt's funeral and the staff was,awesome polite courteous friendly and very eager to satisfy your needs
Comment from Hotel Management
Dec 12, 2017 by Jan, Hotel Management
Thank you for sharing your experience at the SpringHill Suites Pittsburgh Southside Works. As a valued Marriott guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel except for the trains passing through

Posted Dec 2, 2017
Good experience except the loud noise of trains passing
Comment from Hotel Management
Dec 5, 2017 by Jan, Hotel Management
Thank you for choosing to stay with us at the Springhill Suites Pittsburgh South Side. I do apologize that the noise from the train disturbed your stay. On your next visit, please request a room on the riverside that is furthest away from the trains. We do thank you for the comments and hope that you enjoyed the local area.. Thank you for your feedback, I do hope that you will keep us in mind when your travels bring you back to the Pittsburgh area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view of the river

Posted Nov 25, 2017
Spring hill is Pleasant and comfortable, serving a good breakfast simply.
Comment from Hotel Management
Nov 28, 2017 by Jan, Hotel Management
Thank you for choosing to stay with us at the Springhill Suites South Side Works. I hope that you enjoyed the local area, as there are many shops and restaurants within walking distance. I do hope that you will keep us in mind when your travels bring you back to the Pittsburgh area. Sincerely, Janet Fuller, AGM