Pittsburgh place to stay
Posted Jul 24, 2016
The hotel overall was a good place to stay - room was typical standard hotel...2 beds, chair, desk area, bathroom...however since I had selected a "club room" in reservation I was expecting a bit more (ie. sofa, maybe bigger tv or something that was more then standard). Good breakfast and not outrageously priced (except for the OJ).
Some people from front desk were very nice/helpful, and some others seemed like they were more interested in the hotel policy rather than comfort/convenience of guest experience. An absolute ridiculous thing was a $25 dollar fee if you wanted to check in early > we arrived at the hotel around 11 am, learned that our room was ready but informed that we could pay $25 to access it, or return at 2pm which is the time when they 'graciously' waive the early check in fee since official check in period starts at 4pm. So we left, went to the art gallery not far away as planned and came back later. Interestingly the next morning the housekeeping staff was knocking just after 8am eager to get to work, and knocking a second time before 9 kind of rushing us out the door (posted check out time is noon)...my feeling is that if they can turnover room fast and early the hotel can potentially maximize some additional revenue through this policy/rate structure.