Ratings based on 1,422 Verified Reviews

2.8 out of 5
53% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Naples, Fl

Great room

Posted Feb 13, 2018
Pros: Comfort
Cons: Waffles for breakfast
Well appointed....comfortable stay....newly remodeled, AND a ride to the airport. This was very convenient AND very reasonable for the amenities.
3 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

Has smoking rooms which we liked, beds are hard.

Posted Jan 20, 2018
Pros: Smoking
Cons: carts to get luggage to room would have been nice.
Location: Location was great to get to airport and nearby food and drink appeared to be walking distance.
just wanted to be near the airport for our AM flight and saw that they had smoking rooms which was great since it was freezing outside. Was fine for what we needed. Not real clean or comfy, but would go again. :-)
Comment from Hotel Management
Jan 22, 2018 by Manager, Hotel Management
Dear Guest, I am very sorry for the inconvenience. We work hard to make sure our guests experience a comfortable stay.
3 out of 5
by A verified traveler from Boardman, OH

FREEZING

Posted Jan 2, 2018
Stayed the night before an early flight. Outside temp was in the teens, and it was not much warmer in my room. I slept in my clothes, room did not get warm until shortly before I checked out.
Comment from Hotel Management
Jan 22, 2018 by Manager, Hotel Management
Dear Guest, I am very sorry for the inconvenience. We work hard to make sure our guests experience a comfortable stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Thanks

Posted Dec 24, 2017
My flight was cancelled, so this hotel was my salvation
Comment from Hotel Management
Jan 22, 2018 by Manager, Hotel Management
Dear Guest, Thanks for your kind words. We work hard to make sure our guests experience a comfortable stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from pittsvurgh

Great hotel for the location

Posted Dec 18, 2017
Friendly owner. Clean rooms. Easy access to the airport
Comment from Hotel Management
Jan 22, 2018 by Manager, Hotel Management
Dear Guest, Thanks for your kind words. We work hard to make sure our guests experience a comfortable stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from LA

Nice hotel to stay

Posted Dec 18, 2017
The nightwatchman totally made my eve. Such a nice and kind guy. I enjoyed my stay!!!
Comment from Hotel Management
Jan 22, 2018 by Manager, Hotel Management
Dear Guest, Thanks for your kind words. We work hard to make sure our guests experience a comfortable stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from pgh, pa

Posted Dec 13, 2017
Quick and painless lol Great staff, clean and fresh room.
Comment from Hotel Management
Jan 22, 2018 by Manager, Hotel Management
Dear Guest, Thanks for your kind words. We work hard to make sure our guests experience a comfortable stay.
4 out of 5
by A verified traveler

Posted Oct 29, 2017 on Hotels
Comment from Hotel Management
Nov 30, 2017
Thanks for reviewing your last stay with us.
3 out of 5
by A verified traveler

Not a Great 1st Impression with a Little One

Posted Oct 25, 2017 on Hotels
I needed a place for a few nights with my 4 yr old that was close to the airport. Got some bad vibes when we first arrived, as it looked like some folks might be living there. But the staff were nice and the room met our basic needs. It wasn't as nice as I'd have liked, but I think that's just because the hotel is older. Next time around, I will probably spend a bit more just to feel more secure with my child.
Comment from Hotel Management
Nov 30, 2017
Thanks for reviewing your last stay with us. We are working to address your concerns. Sorry for the inconvenience.
1 out of 5
by Andrea

Very dissatisfied

Posted Oct 24, 2017 on Hotels
They could not and would not accommodate my request I made for my reservations. They didn't do anything about my complaint of drug use on our floor. And they also didn't do anything about the obscene pictures being taking of another guest on our floor.