Ratings based on 498 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by Irethea

Have a nice business trip

Posted May 17, 2017 on Hotels
My stay was really nice, and the breakfast was good each day I stayed.
Comment from Hotel Management
Jun 7, 2017 by Frankie Rae Pierce, Hotel Management
I'm thrilled to hear that you enjoyed your stay! We hope to see you again soon!
2 out of 5
by Mary Jo

Disappointing say

Posted May 16, 2017 on Hotels
I waited 1 1/2hours at the airport for a shuttle van that never came and had to pay to use Lyft. The same thing happened when I tried to go to the airport from the hotel. I waited over an hour and had to get Lyft again. My room had shelves that were sticky and never washed. The woman who worked afternoons and evenings was extremely rude and my tv only worked half the time. It seemed like I was at a low budget hotel.
Comment from Hotel Management
May 18, 2017 by Frankie Rae Pierce, Hotel Management
Hi Mary Jo, Thank you for sharing your comments and concerns regarding your recent stay with us. We work hard to provide an exceptional experience for our guests. Satisfaction is important to us and we will be using the feedback you provided to make improvements. Our desire is that every guest will feel comfortable and welcome throughout the duration of their stay. We strive to provide clean rooms and friendly service at a good value. We were disappointed and would like to apologize that you didn't find your stay with us enjoyable.
4 out of 5
by A verified traveler

Good location

Posted May 16, 2017 on Hotels
The hotel has had some renovations, some places still need attention. Upon arrival, the one worker checked us in. She barely spoke to us, and wasn't very friendly. Upon entering again later that evening, we walked through the lobby twice and she never looked up from her phone to acknowledge us, I guess the movie on her phone was more interesting than seeing who is entering the hotel after dark. It's disappointing a fairly nice hotel didn't have more hospitable staff upon arrival. The other staff were friendly.
Comment from Hotel Management
May 18, 2017 by Frankie Rae Pierce, Hotel Management
I'm sorry to hear that you didn't enjoy what we've done here at Pittsburgh Airport, but we will certainly take your feedback into consideration to see how we can use it to improve around here. Thanks again!
4 out of 5
Recommended
for Everyone
by A verified traveler from MI

Posted May 12, 2017
Nice room, few stray hairs in tub though. Free breakfast a good deal for price
Comment from Hotel Management
May 15, 2017 by frankie, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Frankie Front Desk Manager Airport Comfort Suites 4124945750
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 24, 2017
Easy to access from 376. Nice, clean, spacious room.
Comment from Hotel Management
May 18, 2017 by Frankie Rae Pierce, Hotel Management
Thank you for taking the time to leave your feedback. It's great to hear that you enjoyed your stay and our staff took care of you! Please come see us should you ever travel through Pittsburgh Again.
4 out of 5
by Jeffery

Posted Apr 23, 2017 on Hotels
Comment from Hotel Management
May 18, 2017 by Frankie Rae Pierce, Hotel Management
Thank you for taking the time to leave your feedback! We're glad to hear that you enjoyed your stay and our staff took care of you while you were here. Please come see us should you ever travel through Pittsburgh again.
2 out of 5
by A verified traveler

Posted Apr 8, 2017 on Hotels
This hotel was OK in a pinch. I was delayed in Pittsburgh and had to stay the night. Would not want to spend more than one night
5 out of 5
by Gary

This traveler left a rating score only Posted Mar 21, 2017 on Hotels
4 out of 5
by A verified traveler

Posted Mar 20, 2017 on Hotels
Great place to stop with my family while passing by Pittsburgh. Swimming pool was a definite perk after being in the car all day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Good

Posted Mar 15, 2017
Very Good, enjoyed staying there!! Check in was very well handled and the Morning Manager helped with a personal issue I needed help with!!