Ratings based on 522 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Cols Ohio

Nice hotel, across the street from my seminar.

Posted Nov 16, 2017
First time staying. No problems and the clerk was very nice!! The ceiling had been repaired not well and I had to look at it all night.
Comment from Hotel Management
Nov 19, 2017 by Kirstin, Hotel Management
Thank you for taking the time to write a review for our hotel. We are always working to improve our guest rooms, so thank you for letting us know about the issue! We hope you will stay with us again if you ever find yourself back in PIT!
1 out of 5
by A verified traveler from Vancouver, Canada

There was black mold in the bathroom.

Posted Nov 12, 2017
There was black mold in the bathroom, I told staff about it, and showed them pictures, and all they did was say sorry. I payed to stay in a hotel that could potentially make me sick, and all I got was "sorry." There was no offer for reimbursement, no discount offered, nothing. I will not be staying in this chain of hotel ever again.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 20, 2017
Not outstanding, but certainly satisfactory – comfortable, clean and convenient
5 out of 5
Recommended
for Everyone
by A verified traveler from virginia

I was in town on business. This was a clean nice r

Posted Oct 16, 2017
Pros: Clean, nice room for a good price.
This was a clean well maintained room. I liked it.
Comment from Hotel Management
Oct 17, 2017 by jaz, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Frankie Rae Pierce Assistant Manager Comfort Suites Pittsburgh Airport 4124945750
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis

Great hotel with airport shuttle

Posted Oct 5, 2017
Pros: everything
Cons: no improvements
Location: As we only needed a place to stay convenient to the airport we didn't check out anything nearby.
Really enjoyed my stay. Accommodation was clean, spacious, and comfortable. Hotel staff went over and above expectations, friendly and very helpful.
Comment from Hotel Management
Oct 5, 2017 by Jasmin P, Hotel Management
Cathy, Thanks so much for such a wonderful review! I'm always happy to hear that my staff is doing a fantastic job at keeping the hotel both clean and friendly. I'll be sure to share your review with them to serve as encouragement to keep up the good work!
2 out of 5
by A verified traveler

Posted Oct 2, 2017
Hotel staff was nice, but did not get much sleep ,as people staying in the room beside us starting banging on floors and walls at 430am!! It continued,even after alerting front desk...the eggs at breakfast were not thoroughly cooked.. ended up checking out extremely tired from being kept up.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Overnight stop

Posted Sep 22, 2017
Only complaint was the breakfast wasn't the best. Toaster didn't work, juice had a strange taste and food was cold
Comment from Hotel Management
Sep 22, 2017 by Kirstin, Hotel Management
I'm sorry to hear that you had a less than ideal experience with our breakfast. We are constantly striving to improve our guests stays and very much appreciate your feedback. If we are dropping the ball somewhere, sometimes we need pointers so we can pick it up! We hope that you'll stay with us again in the future and give us a shot at redeeming ourselves :)
4 out of 5
Recommended
for Everyone
by A verified traveler from Richardson TX

In Town for Steelers and Pirates weekend.

Posted Sep 20, 2017
front desk people seemed very friendly and helpful, and all the staff we met while there for two nights, we very pleasant and friendly. Rooms were clean, area was nice (near the airport).
Comment from Hotel Management
Sep 22, 2017 by Kirstin, Hotel Management
We are happy to hear that you have had a good experience with us! I will show this to my staff to serve as encouragement to keep on smilin'! Looking forward to your next visit to the Pittsburgh area! (Hope the games were a blast!)
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
Very clean. Staff was great! Shuttle to the airport was prompt. Convenient to restaurants and shopping.
Comment from Hotel Management
Oct 5, 2017 by Comfort Suites, Hotel Management
Thanks for the 5/5 star rating! I'm thrilled to hear that you enjoyed your stay. We hope you'll consider staying with us again when you are back in the Pittsburgh area!
4 out of 5
by Carmen

Comfort at the Comfort Suites

Posted Aug 22, 2017 on Hotels
Pretty good Quiet
Comment from Hotel Management
Aug 30, 2017 by Frankie Rae Pierce, Hotel Management
Dear Carmen, Thank you for comment. We are glad you enjoyed your stay. Please come and visit us when you in Pittsburgh . Pari P GM