Ratings based on 178 Verified Reviews

3.8 out of 5
79% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Good for price

Posted Dec 2, 2017
Cheap hotel room but it was clean. Smoking rooms available but have outdoor access so it’s a bit noisy. Beds are really hard bathrooms need updating.
Comment from Hotel Management
Dec 6, 2017 by Danielle, Hotel Management
Thank you for taking the time to let us know how your stay was. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have been working on updating the outside entranced rooms. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

Alright

Posted Dec 1, 2017
The rooms are clean but the walls are pretty thin can hear all the people walking the halls.
Comment from Hotel Management
Dec 3, 2017 by Danielle, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3 out of 5
by A verified traveler from Cassville, PA

Overnight Stay Before Flight

Posted Sep 27, 2017
Pros: Breakfast & Staff
Cons: Smelly old carpets and smell coming from heating units.
Location: Very close to shopping and restaurants. Close to Airport.
So this hotel was ok. We checked in early. (Nice) They had a great breakfast and the staff was SUPER friendly. But the entire Hotel smelled musty, mildewed and moldy. FYI: The restaurant is not open on Sundays. We wanted to watch the Steeler's game but it was closed so we watched it in our room. Our first rooms TV did not work so they moved us right away witch was nice. And it was just 4-5 rooms down the hallway. Over all it was just OK. It needs cleaned or new carpeting because like I said SMELLY! Ewwww.... I probably would not stay here again. Only if the price was lowered.
Comment from Hotel Management
Oct 1, 2017 by Danielle, Hotel Management
Thank you for taking the time to complete a survey for the hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Thank you for bring these things to my attention. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
by Angie

Not the best, not the worst.

Posted Sep 6, 2017 on Hotels
We had a super early flight so the fact that they had breakfast items and an airport shuttle starting around 3 AM was nice and that's hard to find! The room I was in had a broken TV, the shower area was a bit dingy and dirty (stains), but everything else was nice. There was a diner just down the road and if you have a car, it's not far from lots of restaurants and shopping.
Comment from Hotel Management
Sep 11, 2017
Angie, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will look into the problems that occurred during your stay. Although, I'm happy to hear that you enjoyed our breakfast and shuttle service.We try our hardest at accommodating every guest, even those leaving so early in the morning. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3 out of 5
by Adam

Posted Aug 28, 2017 on Hotels
Comment from Hotel Management
Sep 4, 2017
Thank you for the feedback, Adam. We hope you choose to stay with us again soon.
2 out of 5
by A verified traveler

Posted Aug 28, 2017 on Hotels
Comment from Hotel Management
Sep 11, 2017
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and I would like to talk to you more about your stay. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3 out of 5
by A verified traveler from michigan

Posted Aug 23, 2017 on Orbitz
Room is mom smoking but still smells smoking room.
Comment from Hotel Management
Sep 6, 2017 by Danielle, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
by A verified traveler

Posted Aug 23, 2017 on Hotels
Comment from Hotel Management
Sep 4, 2017
Thank you for taking to review the Quality Inn. We always appreciate the feedback. We are glad to hear you enjoyed your stay. Hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Greenville, NC

Posted Aug 23, 2017
Centrally located to the Pittsburgh area.....right between downtown and the airport
Comment from Hotel Management
Sep 4, 2017 by Danielle, Hotel Management
Thomas, thank you for taking the time to review the hotel. We appreciate your feedback and hope you choose to stay with us again!
5 out of 5
by Gary

Posted Aug 19, 2017 on Hotels
Comment from Hotel Management
Sep 4, 2017
Gary, thank you for taking the time to review the Quality Inn. We are glad to hear you enjoyed your stay. We hope to see you again soon!