Ratings based on 615 Verified Reviews

3.1 out of 5
62% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Posted Jul 4, 2017
I had ants in the room. They moved me. The replaced my food. Good people, helpful staff. I have stayed there before with out issue.
Comment from Hotel Management
Jul 7, 2017 by Guest Relations Manager, Hotel Management
Hi Jr, I apologize for the issue you experienced during your stay and we thank you for giving us the opportunity to rectify the problem and ensure you will have a comfortable stay with us. We look forward to your next visit.
1 out of 5
by James

Never again!

Posted May 21, 2017 on Hotels
Room and bathroom was very disgusting.. Bathroom had hair in the sink, on the floor (several places) and on the toilet seat. The tub had a dirt ring around it. The bedroom carpet has stains everywhere, the walls had gooky stuff all over it and there were old water bottles laying between the bed and dresser
Comment from Hotel Management
Jul 4, 2017 by Guest Relations Manager, Hotel Management
Dear James, Thank you very much for your feedback. We do hear your suggestions for improvement and we apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve.
3 out of 5
by A verified traveler

Posted May 18, 2017 on Hotels
Comment from Hotel Management
Jul 4, 2017 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you so much for taking the time to leave us a rating. We hope that our accommodations and services were up to your standards and we are looking forward to your next stay when your travels bring you back to the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Camden,AL

Nice hotel near food store and airport

Posted May 17, 2017 on Orbitz
Staying in this hotel is a comfortable. The place is quiet and has many access to nearby food place. The room is big enough and clean. Definitely come back if i need ti travel again in pittsburg.
Comment from Hotel Management
Jul 4, 2017 by Guest Relations Manager, Hotel Management
Hello Jane, We are so pleased to hear that you found our hotel's location convenient for you during your travels and that you found our accommodations to be spacious and comfortable. Your opinion is extremely helpful in our ambition to continuously improve upon the guest experience and we hope you'll return to see how we grow and evolve.
4 out of 5
by Donna

Posted May 16, 2017 on Hotels
The room was pretty nice--when I called to request a blow dryer, they said it would be in the room--it was not--they put a really terrible one in the room--it smoked and have a little fire inside it--other than that, it was a good experience!
Comment from Hotel Management
Jul 4, 2017 by Guest Relations Manager, Hotel Management
Hello Donna, Thank you very much for sharing with us your thoughts and comments on the accommodations and services that our hotel offers to its most valuable guests. We appreciate your high rating of our hotel, though we do apologize for any inconveniences that you experienced and we hope that your next visit will be even better.
4 out of 5
by R Patrick

Posted May 10, 2017 on Hotels
Comment from Hotel Management
May 12, 2017 by Kelsey, Hotel Management
Dear R Patrick, Thank for taking time to rate your stay. I am very pleased to see you were happy with the hotel and the accommodations. Please remember us when making future travel plans. Best Regards, Jessica P.
5 out of 5
by Mitchell

Clean and afford

Posted May 4, 2017 on Hotels
I am 81-year old hobbyist who attended a model RR show at Robert Morris University last weekend. The room my son and I had was clean as a whistle, continental breakfast was included and our stay was affordable.
Comment from Hotel Management
May 6, 2017 by Kelsey, Hotel Management
Dear Mitchell, Thank you for taking time to rate your stay. It was a pleasure meeting both you and your son! I am pleased to see that you were very satisfied with the property and the accommodations. I hope you will think of us when making future travel plans! Best Regards, Jessica P.
4 out of 5
by william

Good for one night

Posted May 4, 2017 on Hotels
Booked he hotel for an early flight in the morning. While room was clean only a few lights worked called the service desk and he only had 2 light builds of which one worked. The room could have used some remodeling with ew air conditioner and lamp shades. Staff friendly.
Comment from Hotel Management
May 6, 2017 by Kelsey, Hotel Management
Dear William, Thank you for taking time to rate your stay. I apologize for the inconvenience with the lights and have addressed this issue with our housekeeping department. I am please to see that overall you were very satisfied with the property and the accommodations. Please remember us when making future travel plans. Best Regards, Jessica P.
2 out of 5
by Keita

Bathrooms - Please Clean Them

Posted May 1, 2017 on Hotels
1st room had ants on the wall and in the bed. It also had a dirty toilet and tub. 2nd room shower and toilet was dirty. Front Desk staff was nice, but they do not clean well at this hotel.
Comment from Hotel Management
May 6, 2017 by Kelsey, Hotel Management
Thank you for taking time to rate your stay. We value your feedback and assure you that your concerns have been addressed. We had Orkin come do a thorough inspection upon which they found no ants. We have spoken to our housekeeping department to ensure that they are doing a deep and thorough cleaning of each room in its entirety and are confident that this will not be an issue moving forward. It is always our goal to give each of our guests a positive experience when they stay with us and we hope you will come back and give us another chance. Please keep us in mind when making future travel plans. Best Regards, Jessica P.
3 out of 5
by Jamal

Posted May 1, 2017 on Hotels
Comment from Hotel Management
May 3, 2017 by Kelsey, Hotel Management
Dear Jamal, Thank you for taking time to rate your stay. We appreciate your feedback and are happy to see you were satisfied with your stay. We hope you will think of us when making future travel plans. Best Regards, Jessica P.