Ratings based on 981 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Wales - Uk

Close to amenities

Posted Jan 2, 2018
Lovely clean comfortable hotel. Staff were very helpful at reception. The breakfast was a little chaotic with the volume of people. A lot of the food was not replenished before the end of breakfast, not much choice for the last guests.
Comment from Hotel Management
Jan 4, 2018 by Steven D., Hotel Management
Dear, First of all, our best wishes for the New Year and thank you for leaving your feedback on Expedia. We truly appreciate your comments and I won't hesitate to share them with our management. I would like to wish you a lot of great future travels and we look forward to welcoming you back again in Brussels soon. Kind regards, Steven D. Community Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler

3 mins walk to shopping street and metro.

Posted Dec 29, 2017
Very good hotel and close to amenities and metro. Also close to the North railway station. Bathtub was a little too small and room had no view. But very good in other aspects.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2017
Friendly staff and convenient location for city centre and Gare du Nord. New hotel for us this year and we will definitely book this hotel again.
Comment from Hotel Management
Dec 27, 2017 by Steven D., Hotel Management
Thank you for the great feedback! Looking forward to welcoming you back again in Brussels!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, great service

Posted Dec 4, 2017
Very close to Gare du Nord train station (and thus speedy access to airport). Also across the street from main shopping area; about 10 minute walk to old city centre. Very friendly and helpful service. Complimentary beer in room fridge; Nespresso coffee machines in room for morning coffee. Conference rooms quite nice.
Comment from Hotel Management
Dec 6, 2017 by Steven D., Hotel Management
Thank you for the great review and the wonderful review score! We wish you a lot of great future stays and we look forward to welcoming you back again soon. Kind regards, Steven D. Community Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler from Beograd

Nice hotel near to the centre and traffic transpor

Posted Nov 27, 2017
Very good stay. It was a nice weekend...Expedia is a nice provider.
Comment from Hotel Management
Jan 16, 2018 by Steven D., Hotel Management
Thank you for the rating your stay Dragan!
5 out of 5
Recommended
for Everyone
by A verified traveler

It was wonderful! Great location!

Posted Nov 7, 2017
It's a nice place to stay! Staffs are very nice and friendly. The hotel is located just a minute from Rogier Station.
Comment from Hotel Management
Nov 7, 2017 by Steven D., Hotel Management
Thank you for the great review score!
3 out of 5
by A verified traveler

Posted Oct 28, 2017
A/C not working properly most of the time, you can hear sounds from upper room. Close by Starbucks in middle of main street
Comment from Hotel Management
Nov 1, 2017 by Steven D., Hotel Management
Dear, I'm sorry to hear about the inconveniences you've suffered due to the A/C. Don't hesitate to contact us and to share more details on your stay so I can follow up on the issues. Kind regards, Steven D. Community Supervisor
4 out of 5
by A verified traveler

Posted Oct 28, 2017
Nearby the noord station, 2 access front and back. The hotel is old design from the inside.
Comment from Hotel Management
Oct 30, 2017 by Steven D., Hotel Management
Thank you for rating your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Very convenient

Posted Oct 17, 2017
The hotel is both convenient and comfortable. It is well kept and we'll maintained. The room was cool and quiet with decent furnishings and several nice touches.also very convenient to Brussels Nord station.
Comment from Hotel Management
Oct 19, 2017 by Steven D., Hotel Management
Thank you for the great comments Chuck! We hope to welcome you back again soon. Kind regards, Steven D. Community Supervisor
4 out of 5
by Serge

Posted Oct 11, 2017 on Hotels
Comment from Hotel Management
Oct 19, 2017 by Steven D, Hotel Management
Thank you for the 4 star review Serge!