Ratings based on 446 Verified Reviews

3.4 out of 5
75% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

I had a great time in Belgium

Posted Oct 17, 2017
I had a great time in Belgium, the hotel is 5mins away from the bus and train station Little concern on the room lighting ,maybe too dark for reading
3 out of 5
Recommended
for Everyone
by A verified traveler

Quick visit

Posted Sep 22, 2017
Hotel is dated, but does the job. Staff very helpful and a good price for that area of Brussels.
2 out of 5
by A verified traveler

Posted Jun 27, 2017 on Hotels
No A/c ; only plug point for charging laptop/phone in bathroom !
Comment from Hotel Management
Jul 14, 2017 by Victor Camhis, Hotel Management
Dear guest, Thank you very much for your comment. Please accept our sincere apologies for the inconveniences encountered during your stay. Nevertheless, we hope that you will give us a chance to regain your confidence and we are looking forward to welcoming you again at the Hotel des Colonies. Best regards, Sarah M. The Hotel des Colonies's team.
2 out of 5
by A verified traveler

Disappointed

Posted May 6, 2017
Not good. Rude not comfortable Busy reception small bed extra charges
Comment from Hotel Management
May 24, 2017 by Alexandre G., Hotel Management
Dear guest, Thank you for your comment. We are truly sorry that your stay did not meet your expectations. We hope to have the opportunity to welcome you again in order to give you a better impression of our services. Best regards, Alexandre G. The Hotel Des Colonies's team
3 out of 5
by A verified traveler

Posted Apr 29, 2017 on Hotels
Comment from Hotel Management
May 26, 2017 by Victor Camhis, Hotel Management
Dear guest, Thank you for taking the time to share your experience. We hope to have the chance to welcome you at our hotel again in the near future. Best regards, Alexandre G. The Hotel des Colonies's team
5 out of 5
by Juozas

Posted Apr 8, 2017 on Hotels
Comment from Hotel Management
May 26, 2017 by Victor Camhis, Hotel Management
Dear Juozas, Thank you for taking the time to share your experience. We hope to have the chance to welcome you at our hotel again in the near future. Best regards, Alexandre G. The Hotel des Colonies's team
4 out of 5
by A verified traveler

Fine, but expect quirks

Posted Apr 7, 2017 on Hotels
This place was... fine. Location wise it was perfect for me given that I was at a conference at the Crown Plaza. It was also walkable from North Station and spitting distance from a subway stop, although the immediate neighborhood was a bit sterile. It was also walkable to the Grand Plaza and other tourist areas to the south, although that was more like 20 minutes away. Otherwise it was clean and safe and the service was... fine. But there was one clerk at the front desk who, upon me making inquiry, immediately turned his back to summon someone else. And the someone else, although very nice, usually gave me appallingly bad directions (this happened twice). Also, architecturally, the place was a bit strange: part contemporary European, part medieval, with a bit of Florida thrown into the interior design... It was a little jarring, as was the shelf ledge overhanging the head of the bed... But otherwise it was a perfectly reasonable place to stay.
1 out of 5
by Jessica

Posted Apr 3, 2017 on Hotels
The housekeeper threw away my dirty laundry bag. I was charged for an extra night that I did not stay.
3 out of 5
by A verified traveler

Convenient, but not so nice

Posted Mar 26, 2017 on Hotels
Took 3 days here for business. Older hotel, and a bit run down. Minimal amenities (no clock in the room, for example). Old fixtures and old style bathroom. Neighborhood is convenient for Brussels and for the train, but lots of homeless people and some sketchy characters. Bed was ok but not great. Wifi was good off-hours but slowed down a lot in the evenings. If it is a much cheaper option then it might be worth while, but there are a lot of better spots in Brussels.
4 out of 5
by A verified traveler

Old nice hotel

Posted Mar 9, 2017 on Hotels
The reception people always very nice. The breakfast less impressing, crowded and dishes on the tables after the guest leave so as not enough space have to eat breakfast at dirty tables with old dishes. asked for a teacup but they do not want to give them. Well skip the breakfast and then no problems.