Ratings based on 197 Verified Reviews

4.1 out of 5
93% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Nor Cal

Nice easy location to see Paris.

Posted Jul 24, 2017
Pros: The front desk staff was helpful, especially Guillaume. He helped me with a few different details that made my Paris visit more enjoyable.
I liked this place a lot. The room was large and comfortable with a very useful kitchen. Lots of shops close by made it a nice place to see Paris.
Comment from Hotel Management
Jul 25, 2017 by Guest Relations, Hotel Management
Dear HB, We would like to thank you for sharing with us your experience in our Residence. We shall share your feedback with Guillaume and the reste of our team. We hope to get another occasion to welcome you back to Citadines Austerlitz Paris. Kind Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice and quiet hotel. Also covenient.

Posted May 14, 2017
Clean, nice bed, friendly staff, close to Metro station, to name a few.
Comment from Hotel Management
May 20, 2017 by Guest relations, Hotel Management
Dear Martin, We are pleased to read that the residence and its location have met your expectations. It will be a real pleasure to welcome you again.
4 out of 5
by Andrea

Convenient and clean, useful kitchenette

Posted Apr 4, 2017 on Hotels
Very good value and excellent location. Quite basic and lacking in style but friendly staff. However, was very disappointed by the constant noise from drilling as hotel was being refurbished. Would not have booked here had I been warned though I may well return, assuming the building work has been completed.
Comment from Hotel Management
Apr 9, 2017
Dear Andrea, Thank you for sharing your comments. We are glad to know that you enjoyed your stay in our residence. Some works were occuring during your stay. Even if we are doing our best to limit the incoveniences it may cause, we do apologize if it has disturbed you. We hope to welcome you again in a near future.
5 out of 5
by Barbara

Would definitely return! Great staff!

Posted Mar 23, 2017 on Hotels
good base for those who like independence, basic 'like home' amenities to save funds for adventures, great value for price. I spent all my time - 2 weeks - in galleries and museums and was exhausted on return to hotel but felt like it was 'home'. Off the main tourist area but on border - 15 min bus to Louvre at corner. 2 blks from direct metro to Gare Nord with its train to CDG airport. Maor Metro interchange stn 2 bus-stops away. Austerlitz & Lyon train stns within walking.
Comment from Hotel Management
Apr 9, 2017
Dear Barbara, We thank you a lot for having shared your experience at Citadines Austerlitz Paris. We are glad to read that you enjoyed the residence, its location and its concept. It will be a real pleasure to welcome you again in anyone of our serviced residences.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Canada

Very nice clean hotel.

Posted Sep 29, 2016
Pros: Very clean
Cons: Clean rooms more often during long stays
The front desk and all employees were excellent. The Coffee was wonderful and available at any time. We were there for 4 days and we should have had the room cleaned after 3 days as 4 is too long. That is is only issue that we had.
5 out of 5
by Nicole

This traveler left a rating score only Posted May 31, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice apartment with enough facilities

Posted May 29, 2016
Pros: staff, location
Cons: cleanness
Location: there is a carrefour express nearby and a carrefour supermarket in a shopping mall.
We stayed in this apartment for 5 nights and enjoyed a really nice holiday in Paris. The hotel is close to metro 5 or metro 6 station, and there are many stores nearby. The apartment is in a quiet street so we were not bothered by the noise. Besides, the staff here are really nice, we asked them for travel and transportation information several times. The apartment has a small but nice kitchen, so you can cook by yourself to save money.
5 out of 5
Recommended
for Everyone
by A verified traveler from Whitley Bay

Nice apartment, flexible arrangements

Posted May 4, 2016
Pros: Flexibility is great, no need to worry about fitting in coming back around having the room serviced.
Cons: Nothing I can think of.
Great apartment, plenty of space, and enough kitchen-ware to satisfy most requirements. Enjoyed the flexibility of an apartment, with the security of a hotel. Staff couldn't have been more helpful, when I couldn't get the WiFi working, for example.
4 out of 5
by A verified traveler

Very livable studio apartment

Posted Mar 24, 2016 on Hotels
Very conveniently located between 2 metro stations, this place is a ideal stay if you're looking for a home away from home. Various super markets short walking distance away. I've stayed here many occasions before. The one thing that's not as good as before is the internet. They use to have a modem connection which was very fast. Now it's a much slower WIFI connection. Cleaning services are only provided after a 6 day stay unless you pay extra. Other than this, it's a very good place to stay. Suggestion: The addition of hooks near the door for hanging jackets and coats would be a plus.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice size, clean room!

Posted Mar 10, 2016
Pros: Low price per night!
Cons: Daily room service, at a lower cost.
Location: The hotel was very close to the metro. A very nice Indian restaurant was just at the end of the road, which will for sure bring me back.
Staff was readily at hand to assist in any way. The hotel was very close to the metro. A very nice Indian restaurant was just at the end of the road, which will for sure bring me back. The hotel was very secure!