Ratings based on 989 Verified Reviews

4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from boca raton

Best of Nice

Posted Oct 3, 2017
Pros: Location and amenities
Cons: Nothing
Location: You can walk to beach, local restaurants and the historic city.
This hotel is hands down the best five star in Nice. Upscale, modern, meticulous, great spa and gymn. Good neighborhood and walk to everything.
4 out of 5
Recommended
for Everyone
by A verified traveler from U. K

Well situated for good restaurants and shops.

Posted Oct 3, 2017
The hotel was conveniently located near to good restaurants and near the main shopping centre. Nice Ville main train station is a 10 minute walk away. There is a good tram service that is easy to use enabling you to see different parts of Nice. Unfortunately, it is currently being extended and works are taking place right in front of the hotel. Our room over looked the tram works and was noisy- the work men started drilling early in a morning and worked until late in the day. I'd recommend asking for a room at the side of the hotel whilst this work is taking place!
4 out of 5
Recommended
for Couples
by A verified traveler from Toronto

Nice Hotel - Good location

Posted Sep 30, 2017
Pros: the location
Cons: The quality of soap, shampoo, conditioner
Location: This hotel is close to shopping area, beach and good restaurants
This hotel is located close to shopping area, beach and good restaurants and also close to train station and international airport. Very clean, and it shows, because everything is WHITE.
2 out of 5
by A verified traveler

Disappointed

Posted Sep 14, 2017
Pros: One receptionist did give us a great dinner recommendation, though. Room was kept clean by staff. Good location to beach, shopping, restaurants.
Cons: Room quality - repair lights and drywall, add missing coffee machine, don't advertise as king room if just 2 separate beds just shoved together.
Location: Good location to beach, shopping, restaurants. 10-15 minutes walk gets you there.
Hotel lobby was very pretty, but no public coffee machine or water. No coffee machine in room even though instant coffee left in room. We got rudely scolded for using coffee machine in public billards room off lobby because it was supposed to be for a private party but the room or tables in room not designated as such. King size bed was just 2 twin sized beds made up as 2 separate beds next to each other, which we know is common and don't have a problem with, but friends traveling with us at least had the 2 twin beds covered with king sized sheets. One bathroom light was burned out and light in shower fell out of ceiling and dangled by wires. Also, bare drywall for 2 bathroom walls that should have been tiled but weren't - the walls weren't even painted, just stained drywall. Hotel restaurant and bar disappointing - Maitre'd/manager at hotel restaurant took our bill and money so we could pay before leaving, but then made us wait several minutes while he seated several other parties. Before this time there were only 4 other guests in the entire restaurant. Difficult time getting coffee, juice from waitresses even with the only breakfast option being their buffet. Hotel bar closed at midnight, bartender always in back room, not even in bar, so had to yell into back room to get her to help us. This happened nightly upon returning to room after dinner. Just a lot of little items not quite up to par that made this stay disappointing for the price paid.
2 out of 5
by A verified traveler from Los Angeles

Posted Sep 8, 2017
Terrible staff. Not the best location- far walk to get to restaurants, no breakfast buffet, fridge doesn't get cold, very limited channels/tv programs. This hotel is not worth it! Best to stay in a cheaper hotel.
Comment from Hotel Management
Sep 8, 2017 by Camille - guest relations, Hotel Management
Dear Ena, Thank you for sharing your recent experience at the Boscolo Exedra Nice. We are unfortunately surprised to read your comment and to learn that you did not liked our hotel location, our new concept for the breakfast and also the service provided by our staff. Please accept our most sincere apologies for not meeting your expectations during your recent stay. Rest assured that I have wel shared your comment with the appropriate managers in order for them to put in place the correct actions. We hope to have the chance to welcome you back soon and to have the opportunity to offer you the 5 stars hotel services that our guest deserve. Wishing you a pleasant day. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Beautiful hotel

Posted Sep 2, 2017
It is decorated with such good taste! The staff is so helpful and nice. The location is fantastic near the beach, restaurants and shopping. The rooms are beautiful and it also has a spa.
Comment from Hotel Management
Sep 6, 2017 by Camille - guest relations, Hotel Management
Dear Tammy, Thank you for sharing your recent experience at the Boscolo Exedra Nice. It has been a real pleasure for us to read your comment and to learn that you spent a wonderful stay with us. We hope to have the chance to welcoming you back soon and to meet once again your expectations. Wishing you a lovely day. Best regards,
2 out of 5
by A verified traveler from Texas

Not worth the money

Posted Sep 1, 2017
The most disappointing was the food. Room service steak way over cooked and for breakfast I got served burnt eggs. Bar staff was slow and not helpful at all. Last but not least the bed and pillows were hard as rocks. They could at least in eat in decent pillows. I wouldn't stay here again.
Comment from Hotel Management
Sep 2, 2017 by Camille - Guest Relations, Hotel Management
Dear Jules, Thank you for sharing your recent experience at the Boscolo Exedra Nice. Please accept our most sincere apologies for not meeting your expectations during your stay. Rest assured that we have well shared your feedbacks to the appropriate manager in order for them to put in place the correct action. Once again we do apologies for your experience, and we truly hope to have the chance to welcoming you back soon on the French Riviera. Wishing you a pleasant day. Best regards
5 out of 5
by A verified traveler

Posted Jul 13, 2017 on Hotels
Great choice in centric location.
4 out of 5
by Claude

Viva Boscolo Exedra, Nice!

Posted Jul 7, 2017 on Hotels
Very nice 5 star hotel. Decor impeccable! Overall responsive staff except at breakfast where we got bad reception and bad service. On top they were rushing us to leave the restaurant early!
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great location but road construction a deterrent

Posted Jul 5, 2017
Pros: The facade, the lobby and the front desk staff.
Cons: Please replace the beds. Hard to sleep on a bed that was pretty hard. The cleaning and turn-down service needs to be consistent, like clockwork.
Location: The location was perfect! Right in the center of town for shopping, restaurants and within walking distance to the beach for swimming in the azure sea
Stayed 5 days. Had a great time with the activities outside the hotel. Nice is a nice place to visit, accessible to Monaco, Antibes, Provence, Cannes, It was our supposed home away from home but the bed was hard.
Comment from Hotel Management
Jul 6, 2017 by Camille - Guest Relations, Hotel Management
Dear Minnie, Thank you for sharing your recent experience at the Boscolo Exedra Nice. It is a real pleasure for us to read that you loved your stay, the hotel location and our front desk staff. Please accept our most sincere apologies for the inconvenience you had with our housekeeping department. Rest assured that we have well forwarded your comment to our Housekeeping Manager and we are currently doing an intern investigation. Once again we would like to thank you for your feedback as it is through our customer comments that we can improve our services. We hope to have the chance to welcome you back soon on the French Riviera. Wishing you a lovely day. Best regards,