Ratings based on 332 Verified Reviews

3.6 out of 5
86% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Excellent location small rooms

Posted Aug 23, 2017
Although room was a bit small bathroom was bigger than other place we stayed earlier. Staff very professional and helpful. We would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jun 2, 2017
Clean, comfortable rooms & very friendly, helpful staff
Comment from Hotel Management
Jul 8, 2017 by Reception Hotel Helvétique, Hotel Management
Thanks for sharing your feedback. Kind regards.
4 out of 5
by A verified traveler

Posted Apr 14, 2017 on Hotels
Good value, great location, v good service
4 out of 5
by taichi

This traveler left a rating score only Posted Mar 29, 2017 on Hotels
4 out of 5
by Annie

This traveler left a rating score only Posted Dec 29, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel in a perfect location.

Posted Nov 7, 2016 on Orbitz
moderate sized room, modern, quiet. short walk to Vieux Ville
5 out of 5
by A verified traveler

Free cancellation, but nonrefundable upon check-in

Posted Oct 10, 2016 on Hotels
On check-in I was requested to pay for the whole 9 nights stay even before I could see the room. “What can you expect in 3 stars hotel room” (135 Euros/night without breakfast) said Bruno and refused to show the room. Since my reservation with free cancellation policy stated that the hotel “will not be able to refund any payment for no-shows or early check-out”, I refused to prepay. The compromise was to pay for the first two nights and then to decide. The room was even above our expectations after Bruno’s warning: renovated, clean, relatively big with comfortable beds. The toilet is separated from the bathroom (I’m talking about three beds room) which was quite convenient for 3 in a room. After two days Bruno requested to pay for the whole stay, so from now on it became nonrefundable. But this was the only drawback in our stay. Without talking about minor (no Kleenex, no glasses in the room, only two hooks in the bathroom, closing the entry door does not lock it), everything was OK. The location is perfect, mini fridge worked well, no problem with Wi-Fi. But the best of all was the service provided by Sophie and Tatiana - extremely friendly and helpful.
4 out of 5
by A verified traveler

Clean and great location!

Posted Oct 5, 2016 on Hotels
Very good location. Room was slightly dim-lit, but it's ok. Counter staff was friendly and helpful, that's a big plus. Car-parking is a problem, you may have to circle round like a vulture to get a lot on the streets, otherwise parking in the mall will set you back 15 Euros or so. Big plus is it is a few minutes from the main city centre, be it for restaurants or the main shopping street
5 out of 5
by A verified traveler

A great affordable jewel!

Posted Sep 28, 2016 on Hotels
Love it affordable excellent staff proffesional and promt to assist you!
4 out of 5
by A verified traveler

Great stay, good value

Posted Sep 13, 2016 on Hotels
Great stay, perfect location, clean comfortable rooms, great AC.