Ratings based on 340 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
75% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from california

Excellent

Posted Jul 25, 2016
Excellent. No more to say. Staff was helpful.breakfast was great.
Comment from Hotel Management
Jul 25, 2016 by June, Hotel Management
Thank you so much.
3 out of 5
by A verified traveler from Corvallis Oregon

Needs updating

Posted Jul 20, 2016
Pros: The pool, the fact we had a balcony overlooking the pool.
Cons: General room upgrading.
Location: The reason we stayed here was because of it's location relative to Placerville.
I think they do the best they can with what they have. But if your looking for luxury I would recommend you go elsewhere. They don't have a elevator, which wasn't a big deal for us But I know this can be a problem with some folks. Really for the price, About $100, which was the least expensive on our trip, It's not a bad place but could use some upgrades.
Comment from Hotel Management
Jul 23, 2016 by June, Hotel Management
Appreciate your response. We thank you for your business. Hope to see you more often.
5 out of 5
by A verified traveler from Bakersfield, CA.

A very pleasant experiance

Posted Jul 3, 2016
Pros: The clean room and surroundings, The excellent staff,
Cons: At our particular Best Western, in Placerville, CA. Nothing!
Location: We were attending a Memorial Service so I can't respond to this question. Sorry.
My family and I had a 7 hour drive by the time we arrived out our motel, Best Western. The staff was extremely helpful and expedient because the young lady knew we had been driving a long way. The staff was very efficient and courteous; we couldn't have ask for more. Lovely room and very clean. Excellent quality of staff. Keep up the good work. After this experience my family and I will, when possible, stay at Best Western.
Comment from Hotel Management
Jul 4, 2016 by June, Hotel Management
Thank you so much for this wonderful review. Have a fun holiday weekend.
4 out of 5
by A verified traveler

Posted Jun 28, 2016
I stayed there, hoping to find a rental home. I normally stay in Cameron Park, nearby. But they were full up. Your motel has the same amenities as the other motel, but you serve a tastier breakfast, and your maids speak better English. The beds were comfy and there was plenty of room in the room. Your staff was great, especially Chef Jeff! We would totally recommend this motel to our family/ friends.
Comment from Hotel Management
Jun 28, 2016 by June, Hotel Management
Thank you so much.
2 out of 5
by A verified traveler

Posted Jun 19, 2016
Pros: Located near the our activities
Cons: Food,
The breakfast was bad; eggs powdered and watery. Little fresh fruit. I will stay at a cheaper hotel without in house breakfast.
Comment from Hotel Management
Jun 20, 2016 by June, Hotel Management
I am very disappointed to hear that breakfast was not even close to satisfactory. I will definitely look into this matter.
5 out of 5
by A verified traveler from Colts Neck NJ

Very clean, comfortable hotel close to everything

Posted Jun 14, 2016
Pros: Everything.
Cons: Nothing
Location: Town of Placerville was quant and friendly with great restaurants.
The staff was very friendly and accommodating. The room was very clean and comfortable and breakfast was great. Would highly recommend.
Comment from Hotel Management
Jun 14, 2016 by June, Hotel Management
thank you
4 out of 5
by A verified traveler from Northen CA

Hotel with swimming pool and hot tub.

Posted May 27, 2016
Pros: The rooms were the best. They were large and offered plenty of room. They were not cramped. Even the room with the fireplace had plenty of space.
Cons: The maid took the cloth used for cleaning my glasses and refussed our tequest for extra towel, we never found out how to turn on the fireplace.
Location: The location was great. It was early found with close parking.
The building and ground's were nice and clean. The morning breakfast was very goog with many choices. The tables washed betweens guests. The server was pleasant and offered more food, before taking it away, The breakfast closed too early at 9am on weekdays. However the did not lock people after 9. The server would let you stay after closing. The pool was disappointing! It was clean but dressing cold. The hot tub was a nice size, but water was lukewarm. It did not warm up as it ran. I told staff at front desk and was told pool is not heated. We loved both king sized rooms rented. I paid extra for the fireplace. It was beautiful.
Comment from Hotel Management
Jun 1, 2016 by June, Hotel Management
Your feedback is very valuable. We will definitely look into what upgrades we can make in near future to make guest stay even better.
4 out of 5
by A verified traveler

Jewel of a hotel

Posted May 20, 2016
Lovely setting. The fireplace was such s nice touch. Spacious room. Good breakfast. Staff was outstanding.
Comment from Hotel Management
May 24, 2016 by June, Hotel Management
Thank you for the lovely review.
5 out of 5
by A verified traveler from Tumtum WA

It was an exceptional place to stay.

Posted May 11, 2016
Pros: Everything.
Cons: Nothing
Location: We were visiting family that lived a short distance away.
Hotel was neat, clean and tidy inside and out. It was very quiet and the staff was exceptional
Comment from Hotel Management
May 11, 2016 by June, Hotel Management
thank you so much. Appreciate your business
4 out of 5
by A verified traveler

Great stay

Posted May 11, 2016
Great location albeith it can get noisy from the highway.beautiful grounds and very good breakfast selection
Comment from Hotel Management
May 11, 2016 by June, Hotel Management
thank you so much. Much appreciated.