Front of property - evening/night

Reviews of Historic Cary House Hotel

3 out of 5
Historic Cary House Hotel
300 Main Street, Placerville, CA

Reviews

8.2

Very Good

Rating 10 - Excellent. 454 out of 1001 reviews" "
Rating 8 - Good. 336 out of 1001 reviews" "
Rating 6 - Okay. 108 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 42 out of 1001 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
PROS: Very easy check in and check out process. The parking was close by and so many places to shop, eat and drink within walking distance. All around perfect location and The room was clean. The main area has museum like display dating to the 1800s. CONS: The bed was EXTREMELY uncomfortable. I know the building is historic but you'd think they would update the beds periodically. The walls were so thin, you could hear other guests talking in the hallway and in their rooms. The security lock was broken. The room was tiny with a tiny bathroom and no full length mirror or vanity really. If the bed was better, i would definitely stay here again. So until or if they do something about that, i will have to book reservations somewhere else, unfortunately. But if you're passing by, definitely stop in to check it out. It's got a lot of history. And Placerville is a great place to visit!
Stayed 1 night in Apr 2024
Response from Manager on Apr 20, 2024
Hello Jennifer,We appreciate your detailed feedback on your recent stay with us. It's great to hear you enjoyed our convenient location, easy check-in process, and the cleanliness of our rooms. We're glad you had the chance to explore the historic displays in our main area as well. Your comments on the bed comfort, soundproofing, room amenities, and security are duly noted for future improvements. We hope to have the opportunity to welcome you back in the future so you can experience the changes firsthand. If you're ever in the area, do stop by to enjoy the rich history of our hotel and the vibrant surroundings of Placerville.

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable, roomy area. Nice decor
Stayed 1 night in Apr 2024
Response from Manager on Apr 13, 2024
Hello Robin,We're pleased to hear you found our beds comfortable and enjoyed the roomy layout and decor during your stay. We strive to provide a cozy and welcoming atmosphere for all our guests to enjoy their time with us. Your feedback is valued, and we hope to welcome you back for another pleasant experience with us.

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Placervile is a historic town and will be relished by history buffs . We came here to visit family and participate in a golf tournament at Cold Springs Golf Course. We stayed 2 nights at the Cary House which is perfectly located in downtown Placerville and has numerous restaurants, pubs and wine shops. If you come for shopping you won't be disappointed. Love the Cary House and. and ALL it has to offer.
Stayed 1 night in Apr 2024
Response from Manager on Apr 11, 2024
Hello Cathy, We are delighted to hear that you enjoyed your stay at the Cary House in downtown Placerville and that you found the location convenient for exploring the town and its amenities. It's wonderful to hear that you appreciated the nearby restaurants, pubs, wine shops, and shopping opportunities. Your feedback is greatly appreciated, and we hope to welcome you back again in the future.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very nice stay in this quaint town.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Patricia,We are pleased to hear you enjoyed your stay in our charming town. Your feedback is truly appreciated as we strive to offer a pleasant experience to all our guests. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. Your satisfaction is our top priority.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
160 year old hotel, beautiful lobby. Rooms are comfortable. Hotel doesn’t allow smoking. But my room had an odor of cigarettes. The hotel is haunted. Maybe the smoke came from a spirit.
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Christopher, We appreciate your feedback on our historic hotel and comfortable rooms. We strive to maintain a smoke-free environment and will look into the odor concern. Our hotel has a rich history, which some find adds to its charm. Thank you for staying with us.

10/10 Excellent

Michelle

Traveled with partner
Liked: Property conditions & facilities
Wonderful place. Wish mattress was more comfy.
Stayed 1 night in Mar 2024
Response from Manager on Mar 31, 2024
Hello Michelle,We appreciate your feedback and are delighted you found our hotel wonderful. Rest assured, we have noted your comments regarding the mattress for future considerations. Thank you for choosing to stay with us.

8/10 Good

Fabiola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I spent our weekend at Placerville and stayed at the Cary House, we had a wonderful time! The staff was friendly and our rooms were clean and comfortable. We enjoyed looking at all the historic artifacts they have at the hotel.
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Fabiola,We are thrilled to hear that you had a wonderful time at Cary House Hotel in Placerville! Our staff takes great pride in providing a friendly atmosphere and maintaining clean, comfortable rooms for all our guests. It's great to know that you enjoyed exploring the historic artifacts during your stay. We hope to welcome you back again soon for another enjoyable experience.

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Love the history of this location.
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Wendy,We're pleased to hear you enjoyed our hotel's rich history. Feel free to reach out to our management for any further feedback or assistance.

10/10 Excellent

kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 17, 2024
Hello kenneth,We're delighted to hear that you enjoyed your stay with us. Thank you for choosing our hotel. We appreciate your positive feedback and hope to welcome you back in the future.

8/10 Good

Lucas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
very old and unique, needs updating. hotel electrical can only support Heat in winter and AC in summer. Our 4th floor room was pretty warm and couldnt leave window open because of street noise.
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Lucas, We appreciate your feedback on your recent stay with us. Our historic hotel's design does come with some limitations, including our heating and cooling systems. We recommend reaching out to our management for any concerns during your next visit to ensure a more comfortable stay.

8/10 Good

Patricia

Stayed 1 night in Mar 2024
Response from Manager on Mar 31, 2024
Hello Patricia,We are thrilled to hear that you had a pleasant stay with us! If you have any additional feedback to share, please do not hesitate to reach out to us so we can continue to improve our services. Safe travels!

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic buildings and rooms. Desk clerk was amazingly helpful
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Gloria,We're delighted to hear you enjoyed our historic buildings and rooms, as well as the assistance provided by our desk clerk. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another memorable stay.

10/10 Excellent

Jeffrey

Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Jeffrey,We are delighted to hear that you had an exceptional stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the near future!

4/10 Poor

Trinity

Liked: Cleanliness
Disliked: Staff & service
Response from Manager on Mar 6, 2024
Hello Trinity, We're sorry to hear you didn't fully enjoy your stay. Your feedback is valuable to us; please feel free to reach out to us with more details so we can address any issues you encountered. We hope we have the opportunity to better serve you in the future.

4/10 Poor

Tai Hing

Traveled with family
Liked: Cleanliness, staff & service
No desk service after 8 pm. Not enough electrical outlets near couch. One tv remote missing. Cannot watch tv in living room area.
Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Hello Tai Hing,We appreciate your feedback on the hotel services and facilities. For any future concerns, please feel free to contact our management team directly to address any issues thoroughly. Thank you for bringing this to our attention.

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 23, 2024
Hello Jeffrey,Thanks for staying with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Matt,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Okay

Jennifer

Business traveler
Liked: Cleanliness
Disliked: Staff & service
I absolutely LOVED the area and the hotel was full of history and charm! It was great to walk out in the morning and head over to local coffee shops. The old-style elevator was awesome and the grand staircases were wonderful. The room was average, but large. The bed was super comfortable and everything was clean and working. I was located in a corner room that faced the main street, diagonally across from the bar. This is probably the worst room you could be in. The live music went right through the walls, the buildings made simple conversations outside the bar echo, and once it closed at 2am you have the drunks yelling. I didn't sleep the first or last night. Earplugs were useless. I had to plug headphones into my computer and put on music so just to drown out the noise. When I arrived for check-in no one was at the desk and there was a sign that they were assisting another matter and would be back shortly. The janitor ended up coming down, seeing me at the desk, and calling for help. The sign provided a phone number for immediate assistance but I assumed they would be right back.... This was the case most of the time.. a sign at the desk so I couldn't ask to switch rooms. So when in doubt, call the number because they won't be right back. Next time I am in the area, unfortunately, I will be finding a quieter place to stay.
Response from Manager on Feb 17, 2024
Hello Jennifer, Thank you for choosing our hotel during your recent visit to the area. We appreciate your kind words about the historical charm and convenient location. We apologize for any inconvenience you experienced with the noise from the nearby bar and street. We understand that this could affect the quality of your stay. We appreciate your feedback and will take it into consideration for future improvements. We hope to have the opportunity to welcome you back in the future and provide you with a more peaceful experience.

10/10 Excellent

Millie

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Millie,We are excited to hear that you enjoyed your stay with us! Our team looks forward to welcoming you back soon for another outstanding experience.

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 3 nights in Feb 2024
Response from Manager on Feb 13, 2024
Hello John,Thank you for sharing your positive experience with us! We are delighted to hear that you had a good stay at our hotel. Guest satisfaction is our top priority, and we strive to provide excellent service and comfort to all our guests. We hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on Feb 10, 2024
Hello Bryce,Thank you for choosing to stay with us! We are glad to hear that you had a positive experience at our hotel. If you have any additional feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us directly. We hope to welcome you back in the future for another great stay.

10/10 Excellent

Linda, Redwood City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to feel like you are a part of history in old town Placerville this is the place to stay. Very clean and comfortable and a good price. Walk to all the stores bars etc. We had a great stay...would stay there again.
Stayed 1 night in Feb 2024
Response from Manager on Feb 9, 2024
Hello Linda, Thank you for choosing our hotel for your stay in Placerville! We're delighted to hear that you found our property clean, comfortable, and conveniently located in the heart of old town. It's always a pleasure to provide a historical experience for our guests. We appreciate your positive feedback and hope to welcome you back in the future.

8/10 Good

Teresa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel
Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Teresa,Thank you so much for your kind words and for choosing our hotel for your stay. We're thrilled to hear that you had a great experience with us. We truly appreciate your support and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

QINGQUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 29, 2024
Hello QINGQUAN,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an excellent experience with us. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Dean,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We appreciate your support and hope to welcome you back in the near future.

10/10 Excellent

QINGQUAN

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 22, 2024
Hello QINGQUAN,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Amy

Traveled with partner
It was like stepping back in time. The historical feeling of the building and surrounding area was fascinating. Expect an old building with dated fixtures and furnishings. This is not a Marriott or Hilton. Charming for being what it is. Will stay again.
Stayed 3 nights in Jan 2024
Response from Manager on Jan 20, 2024
Hello Amy, Thank you for choosing to stay with us and for sharing your experience. We're glad to hear that you appreciated the historical ambiance of our property and surrounding area. While our fixtures and furnishings may have a touch of nostalgia, we strive to provide a unique and charming experience for our guests. We look forward to welcoming you back again in the future.

10/10 Excellent

Hildi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool old building. Nice rooms too!
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Hildi,Thank you for your kind words about our historic building and the accommodations. We're glad to hear that you enjoyed your stay with us. Should you have any other feedback or if there's anything else we can assist you with, please don't hesitate to reach out to our management team.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun
Stayed 1 night in Jan 2024
Response from Manager on Jan 16, 2024
Hello Jill,Thank you for choosing our hotel for your stay. Your five-star rating is greatly appreciated. We are thrilled to hear that you had fun staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Good

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby is incredible with antique furnishings and stained glass windows. The room was styled in antique furniture and pictures. It’s lovely, however the floor was really slanted. The walls are thin so we heard people walking above us and people in the adjacent room showering. We were right next to the alley and heard commotion all night.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 14, 2024
Hello Elaine,Thank you for sharing your feedback on your recent stay with us. We appreciate your compliments on our lobby's antique furnishings and stained glass windows. However, we apologize for any inconvenience caused by the slanted floors and thin walls that affected your stay. We strive to provide a peaceful environment for our guests, and we apologize for any disturbance caused by noise from neighboring rooms and the alley. We appreciate your understanding and hope to welcome you back in the future for an improved experience.

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
It’s cute, clean and I’m comfortable here.
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Hello Leigh,We're delighted to hear that you found our hotel cute, clean, and comfortable during your stay. It's always our goal to provide a pleasant and cozy atmosphere for our guests. Thank you for sharing your positive feedback with us!

10/10 Excellent

berenice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente se los recomiendo
Response from Manager on Jan 10, 2024
Hello berenice,Agradecemos su recomendación y nos complace saber que tuvo una excelente experiencia con nosotros. Esperamos tener la oportunidad de recibirlo nuevamente en un futuro cercano.

8/10 Good

Adri

Traveled with family and small children
Liked: Cleanliness
Wonderful stay because of the location. However, room Superior King Suite is advertised as sleeps 4. It sleeps two and you can request rollaway twin spring beds. Disappointing as it cramped the space as we had 3 adults and 1 kid... The only dampener on our 2 day get away.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Adri,Thank you for choosing our hotel for your recent getaway. We are delighted to hear that you enjoyed our location. We apologize for any inconvenience caused by the accommodation limitations. Our Superior King Suite is designed for double occupancy, but we do offer rollaway beds upon request to accommodate additional guests. We appreciate your feedback and will take it into consideration for future improvements.

10/10 Excellent

Hildi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel been there before our first choice in Placerville.
Stayed 1 night in Dec 2023
Response from Manager on Feb 1, 2024
Hello Hildi,Thank you for being a loyal guest and choosing our hotel as your first choice in Placerville. We truly value your continued support and appreciate your positive feedback. We look forward to welcoming you back on your next visit.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on Jan 3, 2024
Dear Guest,We appreciate you taking the time to rate our hotel with a perfect score! We're thrilled to hear that you had such a wonderful experience with us. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We value your opinion and hope to welcome you back again soon.

8/10 Good

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. The separate bedroom was a nice feature. It also had a kitchenette with two burner stove. I wish it also included a microwave. The seating chairs were a little uncomfortable. The bed was nice and comfy.
Stayed 3 nights in Dec 2023
Response from Manager on Jan 2, 2024
Hello Bryan, Thank you for your feedback on our hotel room. We're glad to hear that you enjoyed the separate bedroom and kitchenette with a stove. We appreciate your suggestion for a microwave and will share it with our team for future improvements. We apologize if the seating chairs were not as comfortable as expected. We're pleased to know that the bed provided a cozy and relaxing experience. We hope to welcome you back for another stay.

8/10 Good

Kris

Stayed 1 night in Dec 2023
Response from Manager on Jan 3, 2024
Hello Kris, We appreciate you taking the time to rate our hotel. If you have any specific feedback about your stay, please don't hesitate to reach out to us directly. We value your opinion and hope to welcome you back in the future.

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique old time furnishings and ambiance. Size of rooms were great. No fault of facility, but bathrooms very small, but that is the way it was in the time period the hotel was built. Also very quiet.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 30, 2023
Hello Susan, Thank you for sharing your feedback on our unique old time furnishings and ambiance. We appreciate your positive comments about the size of our rooms and the peaceful atmosphere. While our bathrooms may be smaller due to the historical nature of the hotel, we strive to maintain the charm and authenticity of the time period. We hope you had an enjoyable stay and look forward to welcoming you back in the future.

4/10 Poor

Matt

Disliked: Staff & service, amenities, property conditions & facilities
I have stayed at a number of "historic hotels". That's just another way of saying old. It was clean, but extremely outdated, and not really in a quaint way. They have wifi, but basically no other services. They are centrally located downtown so many things are within walking distance. Parking is a short walk from the hotel, not in a private/secure lot.
Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello Matt, Thank you for sharing your feedback with us. We appreciate your stay at our historic hotel and are delighted to hear that you found it clean. As a historic property, we strive to preserve the unique charm and character of the building. We understand that it may not be to everyone's taste, but many of our guests appreciate the nostalgic ambiance. While we prioritize providing wifi access, we apologize if other services did not meet your expectations. We are centrally located in the downtown area to offer convenient access to nearby attractions. Regarding parking, we do have a designated area, although it may require a short walk. We appreciate your comments and hope to welcome you back in the future.

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great old historic hotel right on main Street in Placerville. We were able to walk to several bars and restaurants and just leave our car in the parking lot. Had a great time. Will be back.
Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello Wayne, Thank you for choosing our historic hotel and for taking the time to share your positive experience. It's wonderful to hear that our central location allowed you to explore the surrounding area easily. We appreciate your feedback and look forward to welcoming you back in the future.

2/10 Terrible

Ashley

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Pictures do not represent the rooms at all. Felt like I was locked in a gas station bathroom with a broken heater. Highly disappointed in the entire property. Heater was broken with zero staff available to provide help. Room had zero ambiance as was advertised. Tv's are mounted in awkward locations making them useless. No tables or place to set a drink. Shower has less than zero water pressure. Bed was rock hard with paper thin pillows. Broken window blinds just to add to the overall crusty appearance. Go to motel 6 and save yourself the disappointment.
Stayed 1 night in Dec 2023
Response from Manager on Dec 25, 2023
Hello Ashley, We apologize that the room did not meet your expectations. We strive to accurately represent our rooms through our photos, however, we understand that it may not always reflect personal preferences. We apologize for any inconvenience caused by the broken heater and any difficulties you experienced with the TV placement. We appreciate your feedback regarding the lack of tables and water pressure in the shower. We will take this into consideration to make improvements. Thank you for bringing these issues to our attention.

10/10 Excellent

Kimberly

Stayed 2 nights in Dec 2023
Response from Manager on Dec 25, 2023
Hello Kimberly,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an excellent experience with us. We strive to provide exceptional service and create memorable stays for our guests. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Roger, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Really cool look and feel. Slept great. Great to walk around town. Could use better pillows. They are like pancakes.
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Roger,Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback. We're glad to hear that you enjoyed the overall look and feel of our property and had a great night's sleep. We appreciate your suggestion regarding the pillows and will certainly take it into consideration for future improvements.

10/10 Excellent

Daniel

Business traveler
Liked: Property conditions & facilities
Unique hotel with historical significance. Placerville is a nice place to visit.
Stayed 1 night in Dec 2023
Response from Manager on Dec 22, 2023
Hello Daniel,Thank you for choosing our hotel and for sharing your positive experience! We're glad you enjoyed the unique historical significance of our property and exploring the charming town of Placerville. We hope to welcome you back again in the future for another memorable stay.

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carey House is an old hotel, so it has some of the quirks associated with that like the old elevator, heating system and some room layouts. But it does have modern conveniences like televisions, wifi and kitchen appliances. Though what I enjoy most is its elegance and charm.
Stayed 3 nights in Dec 2023
Response from Manager on Dec 19, 2023
Hello James, Thank you for sharing your experience at The Carey House. We appreciate your understanding about the quirks that come with an older hotel. We're glad to hear that you enjoyed the modern conveniences we offer, such as televisions, wifi, and kitchen appliances. Our team takes pride in maintaining the elegance and charm of the hotel. We hope to welcome you back for another memorable stay.

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love the history of the Cary House. We love that it is right down town old historic Placerville. The night life is loud so you may want to consider a room facing back.
Stayed 1 night in Dec 2023
Response from Manager on Dec 15, 2023
Hello Donald, Thank you for choosing the Cary House and sharing your feedback! We appreciate your appreciation of our hotel's rich history and convenient downtown location. We understand that noise can be a concern, and we recommend requesting a room facing the back for a quieter experience. We value your input and hope to welcome you back in the future for another memorable stay.

6/10 Okay

Penny

Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Manager on Dec 10, 2023
Hello Penny,We appreciate you choosing our hotel for your recent stay. We would love to hear more about your experience so we can address any concerns you may have had. Please reach out to us directly so we can ensure your next visit is a more enjoyable one.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Hello Brian,Dear guest, We are thrilled to hear that you had a wonderful experience during your stay with us! We appreciate your positive rating and are delighted that you enjoyed your time at our hotel. If you have any more feedback or suggestions, please do not hesitate to reach out to us directly so that we can continue to improve our services. We hope to welcome you back in the future for another exceptional stay.

4/10 Poor

Ingrid

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing - & the room pictures are deceptive
Walked into a musty-smelling room with a gamey loveseat bed.The photo doesn't show just how dirty the armrests are or how big the gaps are. The room was dimly lit by a low-hanging fixture with burnt out bulbs. My husband swapped bulbs from the bedroom fixture to make it so we could see in the sitting area. Couldn't replace all of them, but it helped a LOT. End table on one side of the loveseat. No coffee table, so only one of us had a spot for a glass. And husband's head kept hitting the light fixture. Living room TV had no remote. Called front desk, and she said if there wasn't a remote, the TV must not work. Watched Thursday night football on an iPad. Used the spare blankets from the closet to cover the gross loveseat. Used spare pillows to try to counter the huge dip in cushions. In the actual bedroom, 2 end tables, but no lamps. Had to use cell phone flashlight to read remote. Clean tub! Hot water instantly for shower! Real door, not a curtain! Enough linens for 2 days. Of course, we were booked for 3.... Actual coffee mugs and wine glasses in kitchenette, so bought dish soap and didn't use disposables. Have to laugh about kitchen stuff. 2 coffee mugs, 4 wine glasses, 3 plates, a pot, 3 butter knives, a serving fork, and a large spoon. ??? Even one chair would have been nice, (and how about a little table?) but the room was totally inadequate for a 3 day stay in a room where you technically have a kitchen. No daily housekeeping, but the very nice housekeeper working the
Stayed 3 nights in Nov 2023
Response from Manager on Dec 6, 2023
Hello Ingrid, Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay. Our team will address the concerns mentioned to ensure a more pleasant experience for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.