Ratings based on 182 Verified Reviews

3.1 out of 5
62% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 23, 2017
The hotel is OK for the price, good location, close to shopping areas and restaurants.
Comment from Hotel Management
Aug 26, 2017 by Manager, Hotel Management
Thank you for sharing the details about your recent visit. We are so glad to know that you had a wonderful time with us and that you find great value in staying with us. We always aim to give you the best value for for your money and we are so happy to know that our efforts are well received.
2 out of 5
by A verified traveler from texas

staff was very friendly,rooms needs more work done

Posted Aug 21, 2017
Pros: Staff was friendly on all shifts.
Cons: cleanness,
The building is kind of old, my restroom door was very hard to open we had to pull on it really hard. The carpet looked dirty and one of pillows was dirty with stains on it like were not changed. The only thing like was there air con was working really good in my room and the staff was very nice and made you feel welcomed.
Comment from Hotel Management
Aug 26, 2017 by Manager, Hotel Management
It would be a pleasure to have the opportunity of providing you better services and accommodation, I hope you will accord us the chance to make up for our shortcomings and wish to impress you again during your next visit.
2 out of 5
by A verified traveler from Dallas

Family reunion

Posted Jun 26, 2017
Old musky smell, who ever remodels the bathrooms needs to stop and let someone else because the quality sucks. Hair everywhere in bathroom and it's disgusting and I had to clean it myself. Breakfast was luke warm and coffee was cold.
Comment from Hotel Management
Jul 4, 2017 by Manager, Hotel Management
It is disheartening to hear that you were uncomfortable and disappointed with your recent stay here at our hotel. We apologize that we were not able to meet your expectations. It is based on your feedback, that we are able to deal with issues in terms of our service and accommodations. Thank you again and we look forward to having you back to our hotel in the near future.
2 out of 5
by A verified traveler from Dallas

Location is good but quality has gotten worse

Posted Jun 26, 2017
Hair every where in bathroom! Bathroom door sticks where you have to use force to open it up. A.C. unit had no cover where my 2 year old could stick her hands in it. Breakfast was ok. Bathroom remodeling needs some better work on the remodeling. Front desk lady let what it looked to be a homeless man sit down and eat breakfast.
Comment from Hotel Management
Jul 4, 2017 by Manager, Hotel Management
We are glad that you found our location to be good and convenient,although some of our amenities did not live up to your expectation.Know that we take your comments seriously and we’ll be using this during the renovation process.We hope to see coming back to show you a far better experience.
4 out of 5
by DEBBIE

This traveler left a rating score only Posted May 30, 2017 on Hotels
1 out of 5
by A verified traveler

Posted May 29, 2017
The systems were down when we arrived and had to wait for a while before checking into room. Room had many bugs and the bathroom door would not close because it was too big and would get caught against the toilet. Definitely did not look like the website shows it.
Comment from Hotel Management
Jun 3, 2017 by Manager, Hotel Management
I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us. We appreciate your feedback, we use our guests' reviews to help us identify aspects we need to improve to offer our guests better services moving forward. Your review will be reported to our management, thank you for sharing your thoughts.Trust that our key people will evaluate and address your concerns accordingly.
3 out of 5
by Vincent

Close to highway.

Posted May 21, 2017 on Hotels
It's a one night stay. The hotel needs updates.
3 out of 5
Recommended
for Everyone
by A verified traveler from san antoino, tx

Posted May 17, 2017
Pros: close to the destination I came to the city for.
Cons: cleanliness of the room.
staff was nice. hotel room could of used a little more cleaning.
Comment from Hotel Management
May 21, 2017 by Manager, Hotel Management
Your comfort and convenience is our top priority .We will be addressing your comments to the staff to ensure that we can provide you a more comfortable stay. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
by Michael

Clean and Good value

Posted Apr 11, 2017 on Hotels
Room was clean, smelled great. Little storage however. Great cable channels! Breakfast was AWESOME! Service was amazing. Quick check in. Top notch management.
Comment from Hotel Management
Apr 18, 2017 by Guet Relations Manager, Hotel Management
Thank you for sharing this heartfelt review of our hospitality and accommodations here at our hotel. We always aim to give our guest the best customer service possible. On behalf of our entire staff, we thank you for your business and hope to see you again in the future!
4 out of 5
by Sylvia

Happy

Posted Apr 10, 2017 on Hotels
Receptionist Jessica was awesome. First night was not so great due to party animals across from our room. The rest of our stay was awesome.
Comment from Hotel Management
Apr 18, 2017 by Guet Relations Manager, Hotel Management
We are thrilled to hear you enjoyed your stay with us. Thank you for taking the time do share your 4 star review with management, staff and future guests. We are looking forward to your next visit and hope it will be just as enjoyable!